I have tried to contact you, but it has been impossible. I placed an order from Colombia nearly three months ago, and it still hasn’t arrived; however, it is impossible to get a response. I think I’ve... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I discovered this shop in Marylebone on Saturday 😱 omg the quality and designs are outstanding. Really on trend but more unique than the high street. The in store assistants are absolute darlings... もっと見る
Jovonna was recommended to me by my sister who recently made a purchase. The quality of her coat, was pheonomal. Jovoanna's website is easy to navigate with plenty of images of each product. Hassel f... もっと見る
Excellent service from Jovanna London saw a coat I wanted and loved from a local boutique but did not have my size. I contacted customer service who informed me of launch date and I was able to order... もっと見る
企業が回答しました
企業情報
当該企業による記述
Independent London-based label, Jovonna London, offers a transitional wardrobe where classic silhouettes meet modern tailoring and embellishment. Consistently inspired by London’s unique fashion scene, Creative Director, Jojo, fuses a modern and feminine approach to style and design.
連絡先
Portobello Road 251, W11 1LT, London, 英国
- customerservice@jovonnalondon.com
- www.jovonnalondon.com
4.1
ほぼ満足
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love this coat
2023年7月21日
自発的なレビュー
Jovonna London からの回答
Thank you so much Sanniya for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
I requested a Size S and received a…
I requested a Size S and received a Size M. I live in South America and I received it the day I was flying back home. I will not be able to use it. Never again!
2023年6月19日
Jovonna London からの回答
Dear Carol,
We apologize for our mistake with your order by sending you the wrong size. As soon as we discovered the error, we immediately contacted you. We offered a solution to send you the correct size for free to your address in South America. It has been over a week since we contacted you, and we are still awaiting a response. We want to assist you in resolving this situation fairly. Please let us know how we can help.
Sincerely, Jovonna London Team x
Great quality and a unique style of…
Great quality and a unique style of clothing. I expect nothing short of a good experience shopping at Jovonna
2022年11月16日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
#5240512413944
#5240512413944
Visited their flagship store in Notting hill and the staff was so lovely! Collection was so pretty wanted to buy most of the things i tried!
2023年7月4日
自発的なレビュー
Jovonna London からの回答
Thank you so much Mimi for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
#5239837556984
Love the mods coats! Absolutely beautiful on and always get asked where I got it from. Also very responsive when I sent emails asking about stock. Very happy with customer service!
2023年7月14日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
Great company and great quality of…
Great company and great quality of clothes. Very stylish and unique
2023年6月22日
自発的なレビュー
Jovonna London からの回答
Thank you so much Alaa for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
Jovonna London からの回答
Thank you so much Ioanna for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
I'm getting pretty nervous I ordered on…
I'm getting pretty nervous I ordered on May 19th I still haven't received anything but they sure debited my account I keep sending emails I get no reply I just pray that I haven't been jacked please reach out to Cynthia White or send my stuff or give my money back.
2023年5月19日
自発的なレビュー
Jovonna London からの回答
Hi Cindy, we apologize for any frustration you may be experiencing. After thoroughly searching our records, we did not find any orders placed by you. It might be helpful for you to verify which retailer you purchased from. We attempted to reach out to you via email, but unfortunately, we never received any proof of purchase from you. Please don't hesitate to let us know if there is anything we can do to assist you.
Thank you
Jovonna London Team x
Helpful & efficient.
2023年5月21日
Well made item which was reasonably…
Well made item which was reasonably priced. Speedy delivery.
2023年5月21日
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
Fabulous trench
Have just received my order - Juni Trench! I'm more than happy with it, it looks fabulous and very feminine! Thank you, Jovonna London team, for such a great quality of your items and fast delivery! Will definitely come back for more☀️#5212340257016
2023年6月15日
自発的なレビュー
Jovonna London からの回答
Dear Liudmila, thank you so much for your amazing review! We're delighted to hear that you had a great experience with our service. Our commitment to providing excellent service remains unwavering, and we'll do everything we can to ensure that you always receive the best possible assistance.❤️
#5212139815160
Great quality clothes, packages arrive quickly and they have an easy returns process!
2023年6月13日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
#5211390378232
#5211390378232
Excellent customer service and good quality classic items.
2023年6月12日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
Absolutely Love this brand!
Absolutely Love this brand!! They have such cute pieces!! Website is easy, no issues there!
2023年6月12日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
little precision
I ordered a week ago, my order still hasn't been shipped, they don't reply to my emails.
2023年6月12日
自発的なレビュー
Jovonna London からの回答
Hello Claudia,
We would like to discuss your recent order to Italy, which you placed on June 7th (at the end of the day) and received on June 15th. Although it may seem like it took a while, this falls within the expected delivery time for standard shipping. Our website provides clear information that shipping to Italy (from the UK, where our base is located) can take anywhere from 7-15 days. If you require faster delivery in the future, we suggest choosing express shipping.
We appreciate your understanding.
Jovonna London Team x
I didn't receive my order yet but my…
I didn't receive my order yet but my review is based on my visit to the shop. I liked the designs and quality of the products. In addition the prices were affordable.
2023年5月2日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
A Very Cute and classy chick boutique
Popped into the Notting Hill branch customer service was amazing I was served by Eva today she was so lovely!! Helped me try on some trenches. The boutique caught my eye while walking past they have such cute and unique key pieces, modest as well as classy, just purchased a jacket I had tried on today in store I can’t wait for it to arrive! I have my eye on some other items I saw today so can’t wait to purchase more:)
#5205421195512
2023年6月5日
自発的なレビュー
Really easy website to use and love my…
Really easy website to use and love my dress!
2023年6月2日
自発的なレビュー
Jovonna London からの回答
Thank you so much for taking the time to leave a review! Your feedback means a lot to our small business and we truly appreciate it. 💖
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