KOODING ロゎ
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KOODING レビュヌ 308

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TrustScore 5段階評䟡の1.5

1.3

オンラむン垂堎
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5぀星のうち1の評䟡

I have written to Kooding Customer Service 3 or 4 times asking why their payment methods have changed. I don't recognize the three payments that are available and they are certainly not credit cards b... もっず芋る

5぀星のうち1の評䟡

Unfortunately cannot give zero stars. They don’t deserve one star since it doesn’t even seem like the business is even running. Surprising since they update the site and instagram. You pay for the pro... もっず芋る

5぀星のうち1の評䟡

Absolutely shocking! As many reviewers here, I wish I'd read about other people's experiences with this company. Order placed in December 2024 still hasn't arrived. No response to my emails. No refund... もっず芋る

5぀星のうち1の評䟡

Almost feels like they are scamming you by not sending the item soon enough. We order expedited shipping and paid extra money but the never got anything from them for past three weeks! Not even a repl... もっず芋る

䌁業情報

  1. オンラむン垂堎
  2. バッグず旅行かばんの店
  3. 衣料品店
  4. 化粧品店
  5. ファッション アクセサリヌ店
  6. 靎屋

さたざたな倖郚゜ヌスから提䟛された情報

Our goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.

連絡先

1.3

ひどい

TrustScore 5段階評䟡の1.5

308件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

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TrustScore 5段階評䟡の3.5

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Fashbrands ロゎ

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TrustScore 5段階評䟡の3.5

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TrustScore 5段階評䟡の3.5

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Shopbop ロゎ

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www.shopbop.com

TrustScore 5段階評䟡の1.5

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Browpro ロゎ

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TrustScore 5段階評䟡の4

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

If I could I would give a NEGATIVE FIVE


If I could I would give a NEGATIVE FIVE STAR!!! No free return even though it states so on its website. You have to pay for the return shipping and they also deduct handling fees. Actually they don’t accept any return. They will reject your return application easily if you return more than one time and just say your return is abusive. Just don’t trust this website. They just want your money and didn’t care if you’re satisfied with your orders.

2020幎10月29日
自発的なレビュヌ
KOODING ロゎ

KOODING からの回答

Thank you for your feedback.
According to our record, you have purchased 34 items and returned 26 items and only kept items that are non-returnable. You have made returns in every orders you have purchased.

Our abusive return detection system has also detected that you have been creating 8 new accounts to take advantage of free first returns.
This is in violation of our Terms of Use and Return Policy you agreed upon your purchase.
We are sorry for the inconvenience and please let us know if you have any other concerns.

5぀星のうち1の評䟡

Not Recommended

Warning to those thinking about shopping on this website: Not recommended. Firstly, if something doesn’t fit and they don’t have a size that will fit you, you have to pay a re-shelving fee on top of return shipping yourself. Basically it’s a $10-$12 risk of buying online. They advertise “easy returns”, but it should say “expensive returns”. Furthermore, if you see something you like on this website, you can go to the manufacturer of that item directly and pay significantly less for the exact same product, so there is no reason to shop on this website.

2020幎10月29日
KOODING ロゎ

KOODING からの回答

Thank you for your feedback.
We are sorry you were not satisfied with the return experience.
We provide free, fast, and low cost shipping service to our global customers. This is possible because we cover most of the shipping fees for our customers and we are making returns as easy as possible with small fees.

There are many customers around world, who are facing high shipping and return fee, customer service issue, and language barriers to shop Korean products. KOODING is founded with the mission to help those customers around the world and give access to authentic and high-quality Korean products.
Thank you for your understanding and let us know if you have any other concerns here: https://www.kooding.com/contact-us

5぀星のうち1の評䟡

Delivery time too tardy for an online


Delivery time too tardy for an online model compared with global peers like Mr Porter!

2020幎10月27日
KOODING ロゎ

KOODING からの回答

Thank you for your feedback.
We are sorry to hear you were not satisfied with shipping time. Your order experienced delay due to Korean thanksgiving week with all carriers and brands closed for the entire week. This was noted during checkout with new expected ship out date. Your order was processed as soon as brands started the operation and was shipped 2 days earlier than expected shipped out date.
Thank your for your understanding.

5぀星のうち5の評䟡

Was worried about size, but it's perfect, and everything came quickly.

I've wanted a bucket hat for some time, seeing various idols wearing them. (EG: BTS Jungkook and OMG Yooa).I ordered the REDHOMME Over Solid Bucket Hat as well as some KF94 face masks. There's no real size information, so I was most concerned the hat wouldn't be big enough. I have a big head and most times even western hats are too small, but I took the chance. Happily, it's perfect. I live in the middle of the US, so expected a long delay, but it came quickly. The masks are better quality than anything I can get in my small town. Thanks Kooding. I will order again.

2020幎10月26日
5぀星のうち5の評䟡

Updated review

Revised: Kind and fast customer service

Before the edit: Shipping was slow.

2020幎10月22日
KOODING ロゎ

KOODING からの回答

Thank you for your feedback.
According to our record, your order was shipped 2 days earlier than the expected ship-out date we showed during the checkout. We do however noticed that USPS took longer than usual to deliver the package due to restricted service they are experiencing during COVID-19. We are sorry for the delay from USPS and thank you for your understanding during this difficult time.

5぀星のうち3の評䟡

The largest size was still like a Junior medium

The largest size was still very small, this will not fit moms more just juniors sizes.

2020幎10月16日
KOODING ロゎ

KOODING からの回答

Thank you for the feedback.
We are sorry to hear that the products didn't work for you. We will definitely relay your feedback to the brands. We also provide detailed measurements of each product to help customers choose the right size and product. If you would like to return the products, please reivew our return policy for further information. Thank you and for any further questions, please don’t hesitate to contact us here: https://www.kooding.com/contact-us

5぀星のうち5の評䟡

One Happy Customer

I love your masks and they came so quickly-in two or three days in the mail!
They are far superior to almost all the other masks I've tried!
I like how the N94 masks are constructed, in that they do not touch your lips, allowing for breathing room. I don't feel 'trapped' when I'm wearing them. I'll buy more!
Thanks so much!
signed,
One Happy Customer!
(Denise-CA)

2020幎10月14日
5぀星のうち2の評䟡

Kooding is lucky they have no competitors

Items are priced way over retail cost. Shipping is ridiculously slow. Will let you order and pay for your items, just to tell you they sold out a week later.

2020幎10月13日
KOODING ロゎ

KOODING からの回答

Thank you for your feedback.
Due to COVID-19, all our brands are experiencing delays and unexpected out of stock items. Especially, Korea had 1 week holiday season (Korean Thanksgiving) during the week you placed your order, causing further delays and this was noted during the checkout.
In regards the payment, the pending authorization you may see on your card is removed if your order is not shipped. You will be only charged with correct amount when we ship the items. If you have further question regarding the pending authorization, please contact your bank for more information.

Thank you for your understanding and patience during this difficult time for everyone.

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