Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... もっと見る
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I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... もっと見る
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As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
当該企業による記述
連絡先
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, 英国
- 00441438532000
- www.lcn.com
4.3
優良
6228件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Once again LCN and Rob proved that LCN customer service is the best.
2025年8月12日
自発的なレビュー
LCN.com からの回答
Thanks for the feedback! We’re glad to hear that Rob provided great customer service, and we’ll make sure to pass this on to him.
Excellent prompt service
2025年8月20日
自発的なレビュー
LCN.com からの回答
Thank you for your review! We’re really glad to hear you’ve been happy with our service.
Great providers
LCN are always so helpful and are usually easy to get hold of someone who can assist with any problems. They are patient and able, even with a hopeless luddite like me with very little understanding of the technical aspects of computers etc.
2025年8月20日
自発的なレビュー
LCN.com からの回答
Thank you for such a thoughtful review! We’re so pleased to hear our team have been patient and able to help, even when the technical side feels tricky. Making things easier to understand and ensuring you get the support you need is exactly what we’re here for.
We really appreciate your review and look forward to helping whenever you need us.
Easily the best
I have used LCN for a decade and they are superb. Their customer service is easily the best I have ever encountered in my 59 years! I only use them and cannot recommend them highly enough
2025年8月20日
自発的なレビュー
LCN.com からの回答
Thank you so much for such fantastic feedback! It means a lot to know you’ve trusted us for over a decade, and we’re especially proud to hear our customer service stands out as the best you’ve experienced.
We really appreciate your loyalty and recommendation, we’ll keep working hard to live up to it.
The team always answer the telephone…
The team always answer the telephone Expediently, they are always very helpful and always resolve any queries I might have
2025年8月19日
自発的なレビュー
LCN.com からの回答
Thank you for sharing your experience. We’re pleased to hear that our team have been helpful and able to resolve your queries quickly. We really appreciate you taking the time to leave us a review.
Personal service
Personal service, I can speak to a real person on the phone, and they know what they are talking about. They are great!
2025年8月19日
自発的なレビュー
LCN.com からの回答
Thank you for your feedback. We’re glad you found it easy to speak to someone who could assist and provide clear guidance. We appreciate you taking the time to share your experience.
LCN have an amazing excellent service…
LCN have an amazing excellent service team, who are quick to respond, listen and solve my problems satisfactorily. R
2025年8月8日
自発的なレビュー
LCN.com からの回答
Thanks so much for the lovely review! We’re really glad to hear our team could help quickly and get everything sorted for you. It means a lot that you took the time to share your experience.
Working with LCN was refreshing
Working with LCN was refreshing, willing o help and taking time to solve the issues. Would recommend to all
2025年5月9日
自発的なレビュー
LCN.com からの回答
Thanks so much for your review! We’re really glad to hear you found working with us a good experience and that our team was able to take the time to help.
Your recommendation means a lot to us!
Account renewal query
My phone call was answered quickly and courteously. (This is rare these days as usually we get long delays and 'all operators are busy...')
My problem was dealt with quickly and efficiently by Kyle.
2025年8月18日
自発的なレビュー
LCN.com からの回答
Thank you for your review. We’re so glad Kyle was able to help you quickly and efficiently, and that you had such a positive experience with our team.
We’ll be sure to pass your feedback on to him, it will mean a lot.
LCN.com からの回答
Thank you for your review. We’re glad to hear our customer service team was able to resolve your query quickly by email. We really appreciate you choosing us to support your charity hosting.
Helpful and polite
Helpful and polite.
Answered my questions and queries thoroughly
2025年8月1日
自発的なレビュー
LCN.com からの回答
Thank you for your review. We’re pleased to hear our team was helpful and polite, and that your questions were answered thoroughly. We’re always here if you need further support.
Simple to use
Simple to use, fast support responses and it works!
for my notavet.co.uk pod cast im very happy i made the right choice with LCN.
And no they didnt pay me to say this!
2025年8月15日
自発的なレビュー
LCN.com からの回答
Thank you for the fantastic feedback! we really appreciate you choosing LCN. We promise we didn’t pay you either :)
LCN.com からの回答
Thank you for sharing your feedback. It’s great to hear that Kyle was able to resolve your billing issue quickly. We’ll be sure to pass your comments on to him.
Spoke to Kyle
Spoke to Kyle, needed to cancel my domain name and monthly payments as I don't use the website anymore. He was very helpful and delt with my problem professionally.
2025年8月15日
自発的なレビュー
LCN.com からの回答
Thank you for your review. It’s great to hear that Kyle was able to help you. We’ll make sure he sees your feedback. If you ever need our services again in the future, we’d be happy to welcome you back.
LCN - a great domain/hosting provider
A very knowledgeable team, support are always ready to assist.
Very reasonable prices.
Have used them for many many years now
2025年8月13日
自発的なレビュー
LCN.com からの回答
We’re glad you’ve been happy with our service over the years and found our team helpful. :)
Above and beyond
Have been with LCN since I set up my company 15 years ago, only a couple of glitches in that time, not their doing, and one call and its all back to normal.
They always seem to know exactly what I want and how to provide it.
2025年8月12日
自発的なレビュー
LCN.com からの回答
Thanks for your review and for being with us for the past 15 years. We’re pleased to hear we’ve been able to keep things running smoothly for you and get any issues sorted quickly when needed.
Set up of Google phones email
James was very knowledgeable and thorough, spoke clearly and understood my frustration with setting up the emails. Sorted out the problems in very quick time .
Thanks James, UTV.
2025年8月12日
自発的なレビュー
LCN.com からの回答
Thanks for your review. We’re glad James could get your email setup sorted quickly and make the process straightforward.
Very professional and didn’t have to…
Very professional and didn’t have to wait long on the phone
2025年8月8日
自発的なレビュー
LCN.com からの回答
We’re glad we could get to your call quickly and we could help :)
Kyle was great
Kyle was great, dealt with my query quickly, efficiently and was very pleasant. Also advised me to clear out our email as storage was running low.
Great service thanks
2025年8月12日
自発的なレビュー
LCN.com からの回答
Thanks for your review. We’re glad Kyle could help you quickly and make the process easy. It’s great to hear you found his advice useful too.
We’ll make sure your feedback is passed on to him.
Helpful support
It took a few calls to help get our problem resolved and restore access to an e-mail inbox, but their staff have the patience of a saint!
2025年8月12日
自発的なレビュー
LCN.com からの回答
Thanks for your feedback. We’re glad we could get your email access restored and see everything back up and running.
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