LCN.com レビュー 6,227

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... もっと見る

企業が回答しました

5つ星のうち5の評価

I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... もっと見る

企業が回答しました

5つ星のうち5の評価

I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... もっと見る

企業が回答しました

5つ星のうち5の評価

As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス
  2. DNS プロバイダー
  3. 電子メール サービスプロバイダー

さまざまな外部ソースから提供された情報

Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.

LCN.com Web Hosting

当該企業による記述


連絡先

4.3

優良

TrustScore 5段階評価の4.5

6227件のレビュー

5つ星
4つ星
3つ星
2つ星
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ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

Worthy of Five Stars

Excellent communications, support and overall performance. Minor hiccup once or twice with registration of new domain, but speedily resolved with a single call. Website dashboard provides very easy management of domain registrations. Have been a long standing customer for many years and simply have not felt the need to look elsewhere.

2026年1月6日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our support, communications, and platform. We appreciate your loyalty over the years and are glad to know that managing your domains through our dashboard has been easy. We look forward to continuing to support you for many more years!

5つ星のうち4の評価

Efficient service

Rang up because my renewals were overdue and they were really helpful on the phone. To be fair it took a long time to wait for someone to speak to but it was the first day back after New Year so probably very busy

2026年1月5日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback. We’re glad to hear that our team was helpful on the phone and that your renewal was taken care of. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

Helpful and Efficient

Kyle was extremely helpful in resolving my query quickly and efficiently. He explained everything to me in a clear and understandable way.

2026年1月5日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback. We’re delighted to hear that Kyle was extremely helpful and resolved your query quickly and efficiently. We’ll be sure to pass along your kind comments to him.

5つ星のうち1の評価

Unreliable, expensive, and won’t hesitate to take your services offline without notice.

A customer of 15+ years and they suspended all my services on Christmas Day as my business bank card had “expired”. Which ironically was still valid until the END of 2025.
In the past they’ve always called me if an issue, no phone calls during holidays though- they just disable all my websites and emails!
It took them over 3 days to respond to an urgent support ticket.
Unreliable, expensive, and won’t hesitate to take your services offline without notice.
Good riddance. I’ll never be back!

2025年12月25日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Sorry to see you leave. We normally send emails when a payment is needed, and support availability is reduced over the festive period. We appreciate your long-standing custom and wish you all the best going forward.

5つ星のうち1の評価

SCAM AVOID

LCN auto-renewed my domain without clear consent, and their emails went to spam so I never saw the reminders. I asked for a refund and they refused. Every other registrar I’ve used refunds in these cases — not LCN. Avoid them.

2025年12月27日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback, Customers can manage renewals via the control panel and switch off automatic renewals. If you’d like us to review your account, please give us a call on - 0345 363 3633

5つ星のうち5の評価

Really helpful

I spoke o Jordan who sorted out all my problems quickly and professionally

2025年12月18日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your review! We’re delighted to hear that Jordan was able to sort out all your problems quickly and professionally. We’ll be sure to pass along your kind words to him, and we’re always here if you need any further assistance.

5つ星のうち5の評価

Quick friendly help

Quick friendly help from the support team colleague who handled the changes I required to my account.

2025年12月18日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback! We’re happy to hear that you received quick and friendly help from our support team, and that the changes to your account were handled smoothly. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

Called this morning

Called this morning, very helpful, thank you so much.

2025年12月16日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for sharing your experience with us. We’re happy to hear that our team were helpful.

5つ星のうち5の評価

5 Star Service all the way!

I needed support to complete two purchases and ensure that I had the correct products. I called customer support and was assisted by Josh. Josh provided me with all of the information needed and went above and beyond to ensure that I had everything needed for a smooth and trouble free experience.
I rate LCN 10 out of 10 due to the excellent service that I received.
Thank you Josh.

2025年12月15日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for sharing your experience. We’re pleased Josh could assist and will pass on your feedback

5つ星のうち1の評価

Disorganised teams, lack of attention to detail

Every year, I face issues when renewing and implementing SSL certificates with LCN. Despite paying for services and being promised smooth setup, things never go smoothly. The teams handling this lack accountability, proactivity and attention to detail, and I am repeatedly left chasing them to get basic services completed.
I also had to pay for the “Customer Success – Internal Migration” service, which was not completed as promised.
If you expect professional, reliable service, LCN does not deliver.

2025年12月12日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thanks for your feedback. We’re open to looking into this further and would encourage you to get in touch with our support or customer success team 0345 363 3633 so we can review the details.

5つ星のうち5の評価

Really helpful customer service

Really helpful customer service - Lewis - it’s a breath of fresh air to find a company that really does care about its customers and wants to help. Thank you so much and hope you all have a very Merry Christmas 🎄

2025年12月11日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback. We’re glad Lewis could help and appreciate you taking the time to share your experience. Wishing you a very Merry Christmas too!

5つ星のうち5の評価

Roland was really helpful

Roland was really helpful, hope I get him for the next glitch.

2025年12月11日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your kind words, we will pass this onto Roland in Technical support.

5つ星のうち1の評価

Domains rejected after payment taken

Tried to register 2 domains and I then received an email from them the next day, saying they was rejected, I then sent them 2 emails with no response back about me getting my money back.

2025年12月3日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thanks for your review. We’re sorry for the hassle. The domains you tried to register didn’t pass our security checks, so the orders couldn’t go through, which means no payment was taken.

If you’d like us to take another look or have any questions, our support team will be happy to help.

5つ星のうち5の評価

LCN Charity support

LCN have been providing services to my small voluntary charity for a number of years. We very much appreciate their generous support.

2025年12月7日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you so much for your feedback. We’re pleased to have been able to support your charity over the years and really appreciate your continued trust in LCN.

5つ星のうち1の評価

Recently registered…

Recently registered denticore-us-us.com, seems like they have flagged me as scam after the payment was done. opened a ticket, its been 2 hours still no reply. Scam

2025年12月6日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for your feedback. We understand it’s frustrating to wait for a response. In this case, the domain was flagged by our security systems, which are designed to protect both our customers and the service.

Please rest assured, our team will review your ticket and get back to you as soon as possible. No payment is taken for orders that do not pass these security checks.

5つ星のうち2の評価

LCN Support used to be really good

LCN Support used to be really good. These days they're not really fussed and can't wait to get off the phone. I managed to fix it myself via forums and eventually changed the outgoing port to 25 and my emails were sent. They had told me to use port 465?
Probably going to look for a new supplier soon.

2025年12月3日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent support experience didn’t match what you’d come to expect from us. Our team advises using the standard recommended settings, though we recognise that individual setups can sometimes require different configurations.

We appreciate you highlighting your experience and would be happy to review any account or email settings with you if you choose to get in touch

5つ星のうち1の評価

Avoid LCN - they will rip you off.

Our experience with LCN has been frustrating and expensive. Their Pro Email package cost us more than £700 for just three mailboxes over two years; a price that is massively out of line with the rest of the industry. Equivalent services from Google or Microsoft cost less than half of what LCN charges.

When we raised concerns, the support team avoided answering the pricing questions directly and offered no review of previous billing. Responses felt generic and unhelpful, and the only solution offered was a small discount on a renewal we had no intention of accepting.

The platform itself feels outdated, and the value simply isn’t there.

We’ve since moved our email hosting to Google Workspace and would recommend others compare alternatives before choosing LCN.

2025年12月5日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with your experience. Our pricing reflects the services and support included in our packages, but we understand that different providers offer different options, and customers may choose what best suits their needs.

Regarding billing and support, we always aim to provide clear information and address any concerns directly. We’re happy to review any account queries if you would like us to take another look.

We appreciate you taking the time to provide your comments and wish you well with your new service.

5つ星のうち5の評価

Great support

Great support. Quick easy & friendly

2025年12月4日
自発的なレビュー
LCN.com ロゴ

LCN.com からの回答

Thank you for sharing your feedback. We’re thrilled you had a quick, easy, and friendly experience with our support team.

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