Ryan Property Tax previously LHL Property Auditors レビュヌ 

118
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Very efficient and effective service from a reliable company. There are many options in this space but I found LHL to be open and honest in what they could offer with a fair (and again open) fee struc... もっず芋る

5぀星のうち5の評䟡

Great experience and several companies out there that offer to claim money back for you and try to charge upfront Monet. Not LHL Property Auditors and working with a great member of st... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I wouldn't hesitate to recommend or use LHL Propery Auditors. From the initial call to completion our refund was handled professionally and promptly. Natalie Scoble initially called and she really was... もっず芋る

5぀星のうち5の評䟡

Alan originally contacted us and we were sceptical at first but thanks to his kind persistence we made great savings and cannot be more thankful - wish we had acted on it sooner as we would have rec... もっず芋る

䌁業情報

  1. 租皎コンサルタント

圓該䌁業による蚘述

Business Rates refund and reduction service which ensures our clients never overpay. No win-no fee commission only based service.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

118件のレビュヌ

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1぀星

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4.6

すべおのレビュヌ

(118)

過去12か月のレビュヌ数: 12ä»¶

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5぀星のうち2の評䟡

Refund Delivered, But Caution Advised

We did receive a historic business rates refund through this company, which was a positive outcome, and the process itself was relatively straightforward.

That said, our overall experience was affected by a lack of transparency around costs. As a charity, we are particularly mindful of value for money, and it wasn't made clear at the outset that, once VAT was applied, the company's fee would amount to more than half of the refund, something we feel should have been explained upfront.

We were also told on several occasions, both in writing and in person, that our future business rates would be reduced. In practice, our rates increased, placing additional pressure on our charitable budget. We understand that wider revaluations by the Valuation Office Agency can influence outcomes, but we weren't made aware of this risk at the time, and future savings were presented more as an expected outcome than a possibility. We are also not entirely clear on whether the work carried out may have contributed to the increase, and feel this was never adequately addressed.

When we raised our concerns, the response did acknowledge some "confusion," though we felt it fell short of fully addressing the miscommunication.

Overall, the company did deliver on the refund itself, but the lack of upfront clarity and the way future outcomes were communicated mean we'd encourage others, particularly other charities, to ask detailed questions before proceeding.

2026幎3月13日
自発的なレビュヌ
Ryan Property Tax previously LHL Property Auditors ロゎ

Ryan Property Tax previously LHL Property Auditors からの回答

Dear Rosa,

Thank you for providing this feedback. We are pleased that our work successfully delivered a historic refund for the charity, though we appreciate the opportunity to clarify the points you’ve raised regarding fees and future rates.

Regarding Future Business Rates:

We would like to clarify that the work we performed did result in a reduction of your rates bills. However, during this same period, the Valuation Office Agency (VOA) implemented a new national Rating List. This wider revaluation saw property values increase across the board, there was not an increase because of our work. While our intervention ensured your rates were lower than they otherwise would have been, the external increase from one Rating List to the next unfortunately offset those savings. We regret that this distinction between our results and the VOA’s general increase was not made clearer at the time.

Regarding Fees and VAT:

Our fee structure is outlined in our signed agreement as a percentage of the savings plus VAT. We understand that as a charity, VAT represents a real cost that cannot always be reclaimed, and we hear your feedback that the 'total' cost impact could have been highlighted more prominently during our initial discussions.

Our Commitment:

We take pride in supporting the sector and apologise for any stress caused by the timing of the VOA’s revaluation. We would be happy to provide a detailed breakdown showing exactly how your bills would have looked without our intervention to give you a clearer picture of the value delivered.

5぀星のうち5の評䟡

Pleasantly surprised!

I cannot believe how wonderful this company is! At first I genuinely thought it was a scam and was hesitant. However within three weeks of contacting them we had received our refund of over £10,000. Would recommend them to any business.

2025幎11月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly Highly Recommend these guys

Highly Highly Recommend these guys, I had been getting emails for some months and passed onto our finance Director for advice, he felt it was likely a waste of time so ignored the emails and then a few weeks ago I thought I may as well challenge our business rates with the help of Lauren Bennett and she helped us reclaim £15k. Very friendly service and kept me in the loop throughout.

2025幎12月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Absolutely astounded by this company

Absolutely astounded by this company. We were sceptical at first thinking youd never get anything back from councils, however only a few weeks later and we have had a massive pay out on overpaid rates. Couldnt recommend this company enough its fantastic wouldnt hesitate to deal with them again, very smooth process and very helpful staff.

2025幎9月25日
自発的なレビュヌ
5぀星のうち5の評䟡

We can’t recommend LHL Property


We can’t recommend LHL Property Auditors highly enough. Their team was professional, knowledgeable, and proactive from start to finish. They reviewed our property rates and managed to secure us massive savings – a huge benefit for our business.

The process was smooth and efficient, with clear communication throughout. We felt fully supported and confident in their expertise, and the results speak for themselves.

If you’re looking to reduce your property rates and work with a team that genuinely delivers, LHL Property Auditors are the people to trust.

2025幎8月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Take the call...

Really pleased that I took the initial intro call from LHL despite my skepticism and reservations. The actual in-person meeting was informative, professional and short which when running any business is a bonus!
LHL communicated the process well and kept me informed during the application which was completed in under 2 months and proved to be incredibly financially beneficial for us.

2025幎4月25日
自発的なレビュヌ
5぀星のうち5の評䟡

after multiple failed attempts go other


after multiple failed attempts go other companies, we finally found Lhl and the experience from start to finish was incredible. the staff were lovely, polite and helpful in every way. we will not hesitate to use again in future if needed and also to recommend to anyone else who is in need.

2025幎6月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience, would hesitate to use LHL

I wouldn't hesitate to recommend or use LHL Propery Auditors. From the initial call to completion our refund was handled professionally and promptly. Natalie Scoble initially called and she really was a breath of fresh air. We get a lot of 'sales' calls but that isn't how Natalie came across, just friendly and knowledgeable and I immediately instructed her to look at our rates. A very happy customer, thank you.

2025幎5月9日
自発的なレビュヌ

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