I had such a lovely experience with Izabella! She was incredibly kind, friendly and helpful from the very beginning, and I genuinely felt that she cared about helping me rather than simply givin... もっと見る
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レビュアーのコメントを見てみましょう
De momento estoy muy contenta con los productos, ya he probado el adhesivo royal bond y estoy satisfecha mis clienta han tenido muy buena retención y también en mi cabina varía mucho la temperatura y... もっと見る
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Unfortunately there was a system error with my order. I got in contact via email and the lovely Isabelle got everything sorted for me quickly. She has amazing customer service and I’m very grateful. I... もっと見る
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I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish.... もっと見る
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企業情報
London Lash について
当該企業による記述
London Lash is the leading supplier of eyelash extension supplies in the U.K. and EU, providing high-quality professional eyelash extension products to technicians all over the world. With over 10 years of experience, we are the industry leaders, well-known for providing the best quality products and an excellent knowledge base to support lash stylists of all levels.
Developed by Lash Technicians for Lash Technicians, lashes are always on our minds. We eat, breathe and sleep lashes to ensure our passion is paramount in all we do. Whether you are speaking to our team via email, on the phone or through social media, we pride ourselves on our in-depth knowledge and second-to-none expertise. All of our friendly Customer Service agents are fully trained in Classic & Volume lash extensions, Brow lamination, Brow Henna and Lash Lift. Our team have over 10 years of combined experience in the Lash Industry and beauty sector and we're passionate about providing the best support possible to all London Lash customers.
連絡先
4.8
優良
2166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best service and products was helped by…
Best service and products was helped by Sonia and many years costumer never disappointed
2026年9月2日
自発的なレビュー
London Lash からの回答
Thank you so much for your lovely 5-star review! 🤍
It means so much to hear that you’ve been a loyal London Lash customer for many years and continue to be happy with both our products and service. We’re also delighted to hear that Sonia was able to help you! 💕
Thank you again for your continued support – we truly appreciate it! ✨
Outstanding Customer Service from Sonia!
I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish. Truly top-tier customer care, she turned what could have been a frustrating situation into a breeze! Thank you, Sonia!❤️
2026年8月26日
自発的なレビュー
London Lash からの回答
Thank you so much for your wonderful 5 star review, Crina! 🤍
We're so pleased to hear that Sonia was able to resolve the issue with your DHL delivery quickly and make the whole experience as smooth as possible.
Thank you again for your lovely feedback and for choosing London Lash. ❤️
London Lash からの回答
Thank you so much for your 5-star review! 🤍
We’re delighted to hear that you had such a positive experience with our Customer Experience Team. Providing helpful and supportive service is incredibly important to us, so we really appreciate you taking the time to share your feedback.
Thank you for choosing London Lash! ✨
I purchased the training material after…
I purchased the training material after attending an excellent face to face training with Oh So Lovely Lashes London. The London Lash training book is excellent reference material and would highly recommend its purchase.
It is very well written and presented and would not hesitate in recommending this material to a trainee and professional
2026年7月28日
London Lash からの回答
Hi Melli,
Thank you so much for taking the time to leave us a 5 star review! 🤍
We're so pleased to hear you found the training book helpful and that you'd recommend it to others. Your kind feedback really means a lot to us.
Thank you again for your lovely feedback. We really appreciate you taking the time to share your experience.
Kind regards,
LLP 🤍
Solution rapide
Merci à Rachel, pour sa réactivité et sa gentillesse. J’ai eu un problème de livraison qui s’est vite réglé grâce à elle.
2026年8月3日
自発的なレビュー
London Lash からの回答
Bonjour Marion,
Merci beaucoup d'avoir pris le temps de nous laisser un avis 5 étoiles ! 🤍
Nous sommes ravis d'apprendre que nous avons pu résoudre votre problème de livraison rapidement et efficacement.
Merci pour votre adorable avis et de faire confiance à London Lash. 🤍
Bien cordialement,
LLP 🤍
The best
The people , is not like an usual company , every person in the London Lash stays here because are trusting the products , are using them and LLP encouraged us to test also others and have a fair opionion. I am in the LLP family from the beginning, 12 years and I had the chance to have my own brand , to test so many products , to know others companies and my opinion is based on reality . Hanna from the beginning encouraged me to think , to test and to form my own thoughts about the proces and products.
2026年7月30日
自発的なレビュー
London Lash からの回答
Hi Simetria,
Thank you so much for your kind words and for being part of the London Lash for the past 12 years. 🤍
It truly means the world to us to receive such thoughtful feedback from someone who has been with us since the very beginning. We're so grateful for your trust and for recognising our commitment to creating products we genuinely believe in and use ourselves.
Thank you for your continued support and loyalty over the years.
LLP 🤍
The order was very quick and easy to…
The order was very quick and easy to follow up on! Although I had some mixup with my order from the warehouse, I contacted the customer service and got help straight away!
Sonia at the London Lash team helped me and WOW - she really made my day by being fast with the service and fixing my order - including express delivery so I could receive it faster! So far, the best service I’ve ever experienced and I’m excited to try the products. Just from the service itself and the help of Sonia - I would definitely come back and purchase here again!
2026年7月29日
自発的なレビュー
London Lash からの回答
Hi Evin,
Wow – thank you so much for taking the time to leave such a wonderful review! 🤍
It truly means so much to hear about your experience. I'm so pleased I was able to help get everything sorted for you quickly and that the express delivery meant you didn't have to wait any longer than necessary.
I really appreciate your patience while we resolved the mix-up, and your kind words have absolutely made my day! Thank you for trusting us, and I'm so happy to hear you'll be shopping with us again.
I hope you love your new products, and if you ever need anything at all, we'll always be here and happy to help.
Have a lovely day! 💕
LLP 🤍
London Lash からの回答
Hi Valentina,
Thank you so much for your lovely 5 star review! 🤍
We're so pleased to hear you're enjoying our products. Your kind feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
We hope you continue to love using London Lash, and if there's ever anything we can help you with, please don't hesitate to let us know.
LLP 🤍
Excelente producto
Excelente producto, y excelente atención, seguiré usando esta marca porque es de total calidad
2026年7月20日
自発的なレビュー
London Lash からの回答
¡Muchísimas gracias por tu maravillosa reseña! 🤍
Nos alegra muchísimo saber que estás contenta tanto con la calidad de nuestros productos como con la atención recibida. Tus palabras significan mucho para todo nuestro equipo.
¡Gracias por elegir London Lash! Apreciamos de verdad tu apoyo y esperamos seguir acompañándote en tu trayectoria como lash artist durante muchos años más. 💕
LLP x
A brand you can trust and rely on
I've been using London Lash Pro for years, and they're honestly the only brand I fully trust. I absolutely love and swear by their InLei Lash Filler and Brow Lamination products -they've never let me down and always give beautiful, consistent results. Every experience I've had has been positive, from the quality of the products to the customer service and fast delivery. I genuinely wouldn't shop anywhere else and highly recommend them to anyone in the lash and brow industry!
2026年7月23日
自発的なレビュー
London Lash からの回答
Hi Hayley,
Thank you so much for your amazing review! 🤍
Reading feedback like this really does make our day. We're so grateful that you've chosen London Lash for so many years, and it means so much to know we're the brand you trust.
We're delighted to hear that you love our InLei Lash Filler and Brow Lamination products and that they've continued to give you beautiful, consistent results. It's also wonderful to know you've had such positive experiences with our customer service and fast delivery too.
Thank you for your continued support and for recommending us to other lash and brow artists. It truly means the world to our whole team, and we can't wait to continue supporting you for many more years to come. 💕
Kind regards,
LLP 🤍
Absolute love all of the London lash…
Absolute love all of the London lash products. And loving the new blue adhesive peoples retention have been amazing and it’s great even in the warmer weather.
2026年7月23日
自発的なレビュー
London Lash からの回答
Thank you so much for your lovely review! 🤍
We're so happy to hear you're loving our products, and it's amazing to know that our new Invisiblue Adhesive is giving you such fantastic retention, even in the warmer weather! ✨
Thank you for taking the time to share your experience; it truly means so much to us.
I just love the classic lashes
I just love the classic lashes, havnt found any better. Delivery is quick and reliable 🤍
2026年7月21日
自発的なレビュー
London Lash からの回答
Hello lovely,
Thank you so much for your lovely review! 🤍
We're so happy to hear you're loving our Classic Lashes and that they continue to be your favourite. It also means so much to know you've had a great experience with our quick and reliable delivery.
Thank you for your continued support, and we can't wait to be part of your lash journey again soon! ✨🤍
LLP x
Merci beaucoup à Sonia d’avoir trouvé…
Merci beaucoup à Sonia d’avoir trouvé une solution au plus rapide et d’être attentif à l’écoute sans me faire attendre
2026年7月21日
自発的なレビュー
London Lash からの回答
Merci beaucoup pour votre superbe avis ! 🤍
Nous sommes ravis d'apprendre que Sonia a pu trouver une solution rapidement et que vous vous êtes sentie écoutée tout au long de votre expérience. Nous ne manquerons pas de lui transmettre vos gentils commentaires.
Merci d'avoir choisi London Lash, et nous espérons vous revoir très bientôt ! ✨
Absolutely love this brand
Absolutely love this brand!
Have used the Inlei Lash filler products for years and swear by them! I also use the inlei tools and the quality of them are second to none! They last FOREVER and I will always always use them.
Service with London lash is always so good, I once did an order and forgot to add next day delivery, contacted the team they replied straight away which was so helpful given the urgency. Parcels are always delivered really promptly and on time.
My go to stockist for my lash lift products.
2025年7月15日
自発的なレビュー
London Lash からの回答
Hello Rebekah
Thank you so much for your amazing review. 🤍
We're absolutely delighted to hear that you've trusted the InLei Lash Filler range for so many years and that you're loving the quality of the tools too. It's wonderful to know they've become such a reliable part of your treatments.
We're also so pleased our Customer Experience Team could help with your delivery when you needed us, and that your orders continue to arrive promptly.
Thank you for your continued support and for choosing London Lash as your go-to supplier for your lash lift products. It truly means the world to us, and we can't wait to support you again soon! 🤍
LLP x
Amazing customer service and high…
Amazing customer service and high quality product!Highly recommend Inlei lash lift products one of my favourite from London Lash
2026年6月6日
自発的なレビュー
London Lash からの回答
Hello Nikolett,
Thank you so much for your wonderful review! 🤍
We're delighted to hear you're loving the InLei Lash Lift products and that they've become one of your favourites. It means so much to us to know you've had a great experience with both our products and our customer service.
Thank you for your recommendation and for choosing London Lash. We can't wait to support you again soon!
LLP 🤍
I love London lash🤍
London Lash products are always such high quality and I always trust that every single product will allow me to deliver the highest quality result to my clients. The team at London Lash are super friendly and responsive and do really care about their customers so much. I will always have London lash in my kit 🤍🤍
2026年7月14日
自発的なレビュー
London Lash からの回答
Hi Emily,
Thank you so much for your wonderful review! 🤍
It means so much to hear that you trust our products to help you achieve the highest quality results for your clients. Knowing that London Lash has earned a permanent place in your kit is amazing!
We're also so pleased to hear your kind words about our Customer Experience Team. We genuinely care about supporting our customers, so it's wonderful to know that this has come across in your experience with us.
Thank you again for your continued support we truly appreciate it! 🤍
LLP x
The best place to get all your lash…
The best place to get all your lash supplies! Always great stock, fast delivery and fab customer service! My favourite products are Inlei for lamination and lash lifts, they never let me down and give my clients the most beautiful, long lasting results! Highly recommend ⭐️⭐️⭐️⭐️⭐️
2026年6月12日
自発的なレビュー
London Lash からの回答
Hi Carly,
Thank you so much for your lovely review! 🤍
We're so happy to hear that we're your go to for all your lash supplies. It's amazing to know you've had such a great experience with our products, fast delivery, and customer service.
We're so pleased that you're loving our InLei products for lash lifts and laminations. Hearing that they help you achieve such beautiful, long lasting results for your clients means so much to us.
Thank you again for your recommendation and for choosing London Lash. 🤍
LLP x
High Quality UK supplier - just the best!!
I've been using London Lash Pro for over 10 years and would highly recommend them to any lash artist. They’re my go-to UK lash supplier, and I use so many of their products in my day-to-day work because the quality is always amazing and consistent.
My absolute favourites have to be the Power Bond adhesive, the Superbonder, and the new Bio Gel Eye Patches. The Power Bond gives me fantastic retention, the Superbonder has made such a difference to my sets, and the Bio Gel Eye Patches are so comfortable for clients and stay perfectly in place.
Their delivery is always incredibly fast, which is a lifesaver when I need to restock, and the customer service has always been excellent. If you're looking for a reliable, high-quality UK lash supplier, I can't recommend London Lash Pro enough!
2026年7月12日
自発的なレビュー
London Lash からの回答
Hi Natasha,
Thank you so much for your amazing review! 🤍
We're incredibly grateful for your support over the past 10 years. It means so much to know that we're your go to lash supplier and that our products continue to be a trusted part of your day to day work.
We're pleased to hear that you're loving our Power Bond adhesive, Superbonder, and our Bio Gel Eye Patches.
Thank you as well for your kind words about our customer service and fast delivery service. Your continued trust and recommendation mean so much to us, and we truly appreciate your support. 🤍
LLP x
Excellent quality
I’ve been using London Lash products for many years, both as a brow and lash artist, and they’ve never let me down. The quality is consistently excellent, deliveries are always quick, and customer service has been fantastic whenever I’ve needed help.
2026年7月13日
自発的なレビュー
London Lash からの回答
Hi Klaudija,
Thank you so much for your 5 star review! 🤍
We're so grateful for your continued support over the years. It means so much to know that both our lash and brow products have consistently met your expectations. We're also delighted to hear that you've had great experiences with our customer service and speedy deliveries.
Thank you for being a valued part of the London Lash community. We truly appreciate your support! ✨
LLP x
Always happy with high quality products…
Always happy with high quality products 🙌🏻🤗
2026年7月13日
自発的なレビュー
London Lash からの回答
Thank you so much for your lovely review! 🤍
We're so happy to hear you're always pleased with the quality of our products. Your continued support means so much to us, and we can't wait to keep providing you with products you love! 🥰
LLP x
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