London Lash レビュー 

2,165
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

De momento estoy muy contenta con los productos, ya he probado el adhesivo royal bond y estoy satisfecha mis clienta han tenido muy buena retención y también en mi cabina varía mucho la temperatura y... もっと見る

企業が回答しました

5つ星のうち5の評価

Unfortunately there was a system error with my order. I got in contact via email and the lovely Isabelle got everything sorted for me quickly. She has amazing customer service and I’m very grateful. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish.... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve ordered from this company before and been happy with my purchase - the price is unbeatable and quality great. This time I had issues with delivery and contacted London Lash direct via WhatsApp -... もっと見る

企業が回答しました

企業情報

  1. 美容製品提供業者
  2. ・
  3. エステティック サロン
  4. ネイルサロン
  5. ヘア エクステ技術者
  6. 健康・美容製品店
  7. 美容用品店

London Lash について

当該企業による記述

London Lash is the leading supplier of eyelash extension supplies in the U.K. and EU, providing high-quality professional eyelash extension products to technicians all over the world. With over 10 years of experience, we are the industry leaders, well-known for providing the best quality products and an excellent knowledge base to support lash stylists of all levels. 

Developed by Lash Technicians for Lash Technicians, lashes are always on our minds. We eat, breathe and sleep lashes to ensure our passion is paramount in all we do. Whether you are speaking to our team via email, on the phone or through social media, we pride ourselves on our in-depth knowledge and second-to-none expertise. All of our friendly Customer Service agents are fully trained in Classic & Volume lash extensions, Brow lamination, Brow Henna and Lash Lift. Our team have over 10 years of combined experience in the Lash Industry and beauty sector and we're passionate about providing the best support possible to all London Lash customers.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

2165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 85%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,165)

過去12か月のレビュー数: 192件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

You won’t be disappointed …

When I first went self-employed over four years ago, I was on a mission to find the very best products for my business. I tried a couple of other brands first, but I never felt the quality or consistency matched the standard I wanted to offer my clients. Then I found London Lash, and I’ve genuinely never looked back.

Four years later, I still use London Lash every single day. The consistency across every product is second to none. Whether it’s the curl, the quality of the lashes, or the performance of the adhesives, I know exactly what I’m going to get every time I place an order, and that reliability is invaluable when you’re working with clients.

My favourite products have to be the Flexie Glue, InLei Lash Botox, the InLei Lifting System, and the Kensington Lashes. They’ve become staples in both my salon and my training academy because I know I can trust the results they deliver.

What I also love is that London Lash never stands still. They’re constantly innovating, listening to lash artists, developing new products, and genuinely thinking about how we work as professionals. I’ve attended their community events too, and it’s clear they’re passionate about supporting and educating the industry, not just selling products.

Since starting with London Lash, I’ve grown from a self-employed lash artist into the owner of a busy salon and academy. Their products are used not only by me but also by my team, and they’re included in every student kit because I want my students to learn with products I truly believe in.

I honestly couldn’t recommend London Lash highly enough. If you’re looking for high-quality, reliable products backed by a company that genuinely cares about the lash industry, you won’t be disappointed.

2026年6月26日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Amy

Thank you so much for taking the time to share such an incredible review. 🤍

Reading about your journey from becoming self-employed to building a successful salon and academy is truly inspiring, and we're honoured that London Lash has been part of that journey for the past four years.

It means so much to hear how much you value the consistency and reliability of our products. Knowing that Flexie Glue, the InLei Lash Botox and Lifting System, and our Kensington Lashes have become trusted staples for both your team and your students is the highest compliment we could receive.

We're also so pleased you've enjoyed our community events. Supporting lash artists through education, innovation, and listening to your feedback is something we're incredibly passionate about, so it's wonderful to know that this has made a difference.

Thank you once again for your continued trust and support. Wishing you and your team every success, and we look forward to being part of your journey for many more years to come! 🤍

LLP x

5つ星のうち5の評価

Excellent service

Excellent service, and good communication. I am a loyal customer who orders every other week for my salon and the delivery and product are amazing
Thank you

2026年6月25日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Thank you for taking the time to leave us such a wonderful review. 🤍

We're delighted to hear that you've had a great experience with both our products and our customer service. Your continued trust and loyalty mean so much to our team, and we're thrilled to be able to support your salon.

Thank you for choosing London Lash. We look forward to continuing to provide you with the high-quality products and service you deserve.

LLP x

5つ星のうち5の評価

My go to lash brand

I have been using London lash since I was 18 - over 10 years!!

I absolutely love the products & lashes but also the family at London lash ❤️

The products are always high quality and consistent. Exactly what every lash artist needs. Would never go anywhere else!

2026年6月20日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hello Karis,

Thank you for your wonderful review and for being a valued London Lash customer for over 10 years 🤍

We're delighted to hear that you continue to enjoy both our products and the service we provide. Consistency and quality are incredibly important to us, so it's fantastic to know that our products have remained a reliable part of your lash journey throughout the years.

Your loyalty and continued support mean so much to the entire team. Thank you for trusting London Lash for over a decade and for taking the time to share your experience.

We look forward to supporting you for many more years to come! ✨

The London Lash Team 🤍

5つ星のうち5の評価

Bought the medium mannequin head to…

Bought the medium mannequin head to practice lashes after finishing my hybrid lash course and I’ve been practicing with it everyday since! It’s better than a cheaper mannequin head as it’s 3 layered which feels more realistic to what it would be like on human lashes. Thank you!

2026年6月18日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Gabriella,

Thank you so much for taking the time to leave us a review 🤍

We are delighted to hear that you have been enjoying practicing with our Medium Mannequin Head following your Hybrid Lash Course.

It's wonderful to know that it has provided a more realistic experience and helped you develop your skills. We love hearing that you've been using it every day as part of your lash journey!

Thank you for choosing London Lash🤍

LLP x

5つ星のうち5の評価

Great products

Great products. Lashes are beautifully soft and natural looking. Glues mint, I have great retention with my clients.

2026年6月18日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Clare,

Thank you so much for taking the time to leave us a review 🤍

We are so pleased to hear that you love our products and that you find the lashes soft and natural looking.

It's also amazing to hear that you are achieving great retention with our adhesives and getting fantastic results for your clients.

Thank you for your support and for choosing London Lash🤍

LLP x

5つ星のうち5の評価

Toujours parfait notamment le service…

Toujours parfait notamment le service client

2026年6月17日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Bonjour Lili,

Merci beaucoup pour votre adorable retour 🤍

Nous sommes ravis d'apprendre que vous êtes satisfaite de votre expérience avec nous, et tout particulièrement de notre service client.

Vos gentils mots nous font très plaisir et nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience.

Si nous pouvons vous aider avec quoi que ce soit à l'avenir, n'hésitez surtout pas à nous contacter. Nous serons toujours ravis de vous aider.

LLP x

5つ星のうち5の評価

Absolutely professional

London lash pro is the most professional in lash business I‘ve ever seen!! Very happy!!

2026年6月15日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Thank you so much, Dominique! 🤍

Your review truly made us smile. Knowing that you consider London Lash the most professional company you've worked with in the lash industry means so much to us.

We're incredibly grateful for your support and are delighted to hear you're so happy with your experience. Thank you for being part of the London Lash family! ✨🤍

LLP x

5つ星のうち5の評価

Great products

Reliable delivery, always on time and top products. I am very satisfied.

2026年5月26日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Nives,

Thank you so much for your lovely review 🤍

We're delighted to hear that you've been happy with both our products and delivery service. Knowing that your orders arrive on time and that you're satisfied with the quality of our products means so much to us.

Thank you again for your support and for taking the time to share your experience. 🤍

LLP x

5つ星のうち5の評価

I’ve been trained with London Lash over…

I’ve been trained with London Lash over 12 years ago, one of the best trainings even to date I went on. Ever since I’ve brought there products, the quality is unmatched 💖 thank you for being the best supporting brand in my career!

2026年6月16日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Lucy,

Thank you so much for your lovely review 🤍

Wow, 12 years! It means so much to hear that you still consider your London Lash training to be one of the best you've attended and that you've continued to choose our products throughout your lash journey.

We're incredibly grateful to have been part of your career for so many years, and your kind words about our quality and support truly mean the world to us.

Thank you for being such a valued member of the London Lash family. 💖

LLP x

5つ星のうち5の評価

Using London lash products for nearly…

Using London lash products for nearly 10 years and I can confidently say they are the best supplier in the UK. Quality is consistent, orders arrive quickly and I’ve never had any problems ordering from them. Reliable & very good range of products. The community is another big “why” I use this brand for so many years ❤️

2026年6月16日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Anastasija,

Thank you so much for your lovely review 🤍

Nearly 10 years with London Lash – that's amazing! We're so grateful for your continued support and trust in us over the years.

It means so much to hear that you've consistently had a great experience with our products and service. And hearing that our community is one of the reasons you've stayed with us for so long really does make us smile ❤️

Thank you for being part of the London Lash family. We truly appreciate you!

LLP x

5つ星のうち5の評価

I absolutely love london lash i work…

I absolutely love london lash i work with their products for 10 years they are the best ! Customer service always is helpful and products have the best quality

2026年6月1日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi Paulina,

Thank you so much for your lovely review 🤍

Wow, 10 years with London Lash! We're so grateful for your continued support and trust in our products.

It means the world to hear that you love our products and have had positive experiences with our Customer Experience Team. Thank you for being such a valued customer.

We look forward to supporting you for many more years to come! 🤍

LLP x

5つ星のうち5の評価

Using this brand for 14 years

I’ve been using London Lash for about 14 years now. We’ve tried other brands here and there, but we always end up coming back.

I have six lash technicians in my salons and we use a mix of Flexie, Power Bond, Lady Bond and Royal Bond depending on what each artist prefers. Different speeds, different glue preferences.

When you’re doing lashes all day, every day, you need products that just work. London Lash has always been reliable for us, and that’s why we’ve stuck with them for so many years.

As for lashes, we stick with Mayfair – simply the best.

2026年6月16日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hi lovely

Thank you so much for taking the time to leave such a lovely review 🤍

14 years is absolutely amazing! We’re so grateful for your loyalty and for continuing to choose London Lash for your salons all these years later.

It's lovely to hear how your team uses different adhesives depending on each artist's preference, and we're so pleased that our products have remained a reliable part of your day-to-day work.

And we couldn't agree more about Mayfair lashes! 😊

Thank you again for your support. Reviews like this genuinely mean so much to the whole team. 🤍

LLP x

5つ星のうち5の評価

Thank you so much for looking into and…

Thank you so much for looking into and resolving this issue! The new collection is indeed much better — the shape, base thickness and handling are exactly how they should be. I really appreciate that you took my feedback seriously and acted on it. It means a lot as a professional, and I’m happy to continue using London Lash again!

2026年6月16日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hello Alina,

Thank you so much for your wonderful review! 🤍

We're delighted to hear that you're happy with our Narrow Premade/Promade Fans 16D 0.03 500 Fans - Mixed Lengths and that the shape, base thickness, and handling are now exactly as they should be.

Your feedback is incredibly valuable to us, and we're so pleased that we were able to address your concerns. Hearing that you felt listened to and that the product has met your expectations means a lot to our team.

Thank you for taking the time to share your experience. We truly appreciate your support and are delighted that the product is performing as expected for you.

LLP x 🤍

5つ星のうち5の評価

11 years in and they still make me fall in love with lashing every single day

I have been a lash artist for over 11 years. For more than 10 and a half of those years, London Lash has been my brand. Not because I haven't tried others... I have, and many times... but because nothing, and I really mean NOTHING compares!

Let me tell you about the products that have my whole heart right now 🙃

Power Bond adhesive. I'm a fast lash artist and speed is part of how I work. This glue just moves with me. The drying time, the hold, the consistency... my work just flows like butter. It never lets me down.

Kensington Lashes are my new obsession. The quality of the fiber is incomparable. Thry are dark but not shiny. They fan effortlessly and what really sets them apart is the consistency of the lashes on the strip - no short or long ones, no thinner or thicker ones throughout the strip- every single extension exactly the same. There is nothing more frustrating than making the most beautiful, evenly spaced fan and when it comes to picking it up from the strip , there is an extension left behind on the strip- simply because it was too thin to be picked up with the others...Then your fan is not beautiful anymore, nor symmetrical ... No way that can happen with the London Lash lashes! That uniformity is everything when you're working at a high level. It lets me do my absolute best work.

For a bigger volume sets, I still reach for the Mayfair lashes in 0.06... and again, that same consistency is there. London Lash never makes you compromise depending on which product you choose.

And their dark brown lashes.... Mmm 🫠 I have to mention these because London Lash were among the very first brands to introduce brown lashes to the market. Quality brown lashes that is. I've been using them for years. That one decision helped me stand out as a lash artist long before brown lashes became the new craze. That's the kind of forward-thinking that makes this brand different ❤️

I'm also a lash trainer and every single one of my students knows exactly which brand I trust and why. My clients feel the difference in my work. London Lash hasn't just supplied me... they've been part of my entire professional journey, from artist to educator.

The consistency, the customer care, the sense of belonging to a community that genuinely supports professionals — I've never found that anywhere else in this industry.

Eleven years in. Still not going anywhere 😍

2026年6月15日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hello Gergana

Wow... thank you so much for taking the time to write such an incredible review 🤍

Reading about your 11 year journey with London Lash truly means the world to us. To know that we have been a part of your career from your early days as a lash artist through to becoming a trainer is amazing!

We absolutely loved hearing about the products that have earned a place in your kit. From Power Bond keeping up with your speed and technique, to your love for Kensington Lashes and the consistency that helps you create flawless sets, your feedback is exactly what we strive for.

We're also thrilled to hear your appreciation for our Brown Lashes. Being able to support artists with innovative products that help them stand out and grow their businesses has always been one of our biggest goals.

Thank you for your trust, your loyalty, and for allowing us to be a small part of your success over the past decade. We truly appreciate you taking the time to leave this review. 🥰

LLP x 🤍

5つ星のうち5の評価

London Lash is a great brand

London Lash is a great brand! Their products are top quality always, customer service always on point, amazing training programs and educational content on the website. Highly recommend

2026年6月16日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hello,

Thank you so much for your lovely review! 🤍

We're delighted to hear that you've had such a positive experience with London Lash.

It means so much to us that you value not only our products, but also our customer service, training programmes, and educational content. We love hearing feedback like this!

Thank you for your recommendation and for taking the time to share your experience with us. We truly appreciate your support!

LLP x 🤍

5つ星のうち5の評価

Service client au top 😊

Merci pour la réactivité, le professionnalisme et la sympathie de Sonia. 🙏🏼✨

2026年6月15日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Bonjour,

Merci beaucoup pour votre adorable avis ! 🤍

Nous sommes ravis d'apprendre que vous avez été satisfaite du service reçu de la part de Sonia. Offrir un accompagnement réactif, professionnel et chaleureux est toujours notre priorité, c'est pourquoi votre retour nous fait très plaisir.

Je ne manquerai pas de transmettre vos gentils mots à Sonia. Merci encore d'avoir pris le temps de partager votre expérience avec nous.

LLP 🤍

5つ星のうち5の評価

Simply THE BEST🫶.

Simply THE BEST🫶.
I’ve been using London Lash products for many years and also different brands but always choosing London Lash as it’s very easy to work with..ex.flexie glue ,Mayfair lashes ,Kensington lashes and so many more.

2026年6月14日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hello,

Thank you so much for your lovely review! 🤍

It means so much to us that you've chosen London Lash for so many years, especially having tried other brands along the way. We're so happy to hear that you love so many of our products.

Your continued support and trust in our products truly means a lot to us.

Thank you again for taking the time to share your experience 🫶

LLP x

5つ星のうち5の評価

Problème de livraison résolu rapidement

J'ai effectué une commande qui n'a pas pu être livré à domicile, je devais me rendre au point relais proche de mon domicile.. Malheureusement le colis a dû être retourné à l'expéditeur car je n'ai pu me déplacer.. Heureusement qu'il y a une équipe réactive et qui ont tout de suite prit le relais pour me renvoyer ma commande au plus vite. Je remercie énormément Rachel pour sa réactivité, son attention et sa gentillesse. Merci encore et je vous dit à très vite 🙂

2026年6月11日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Merci beaucoup d'avoir pris le temps de nous laisser un si bel avis ! 🤍

Nous sommes ravis d'apprendre que nous avons pu résoudre la situation pour vous et réexpédier votre commande rapidement.

Merci également pour vos gentils mots à propos de Rachel. Offrir un service attentif et de qualité est toujours notre priorité, c'est donc un réel plaisir de savoir que votre expérience l'a reflété 💕

Merci encore pour votre soutien, cela compte énormément pour nous 💕

LLP x

5つ星のうち5の評価

J’ai eu un problème avec une commande…

J’ai eu un problème avec une commande et Sonia a su être très réactive et répondre parfaitement à ma demande ! Merci !

2026年6月10日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Merci beaucoup d'avoir pris le temps de laisser un avis !

Nous sommes ravis d'apprendre que Sonia a pu vous aider rapidement et résoudre votre problème à votre entière satisfaction. Offrir un service client efficace et attentionné est toujours notre priorité, c'est donc un plaisir de savoir que votre expérience l'a reflété.

Merci encore pour vos gentils mots et d'avoir choisi London Lash. Nous apprécions sincèrement votre soutien.

LLP x

5つ星のうち5の評価

Sonia ha sido muy amable y eficaz al…

Sonia ha sido muy amable y eficaz al ayudarme con lo que le pedí.
Muchas gracias!!!

2026年6月10日
自発的なレビュー
London Lash ロゴ

London Lash からの回答

Hola,

¡Muchas gracias por tu fantástica reseña! 💛

Nos alegra muchísimo saber que Sonia pudo ayudarte y que encontraste su atención amable y eficaz. Nos aseguraremos de compartir tus amables palabras con ella; estamos seguros de que le hará mucha ilusión.

Gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Valoramos mucho tu apoyo y esperamos poder ayudarte de nuevo muy pronto.

Un cordial saludo,
LLP x

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