De momento estoy muy contenta con los productos, ya he probado el adhesivo royal bond y estoy satisfecha mis clienta han tenido muy buena retención y también en mi cabina varía mucho la temperatura y... もっと見る
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De momento estoy muy contenta con los productos, ya he probado el adhesivo royal bond y estoy satisfecha mis clienta han tenido muy buena retención y también en mi cabina varía mucho la temperatura y... もっと見る
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Unfortunately there was a system error with my order. I got in contact via email and the lovely Isabelle got everything sorted for me quickly. She has amazing customer service and I’m very grateful. I... もっと見る
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I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish.... もっと見る
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I’ve ordered from this company before and been happy with my purchase - the price is unbeatable and quality great. This time I had issues with delivery and contacted London Lash direct via WhatsApp -... もっと見る
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当該企業による記述
London Lash is the leading supplier of eyelash extension supplies in the U.K. and EU, providing high-quality professional eyelash extension products to technicians all over the world. With over 10 years of experience, we are the industry leaders, well-known for providing the best quality products and an excellent knowledge base to support lash stylists of all levels.
Developed by Lash Technicians for Lash Technicians, lashes are always on our minds. We eat, breathe and sleep lashes to ensure our passion is paramount in all we do. Whether you are speaking to our team via email, on the phone or through social media, we pride ourselves on our in-depth knowledge and second-to-none expertise. All of our friendly Customer Service agents are fully trained in Classic & Volume lash extensions, Brow lamination, Brow Henna and Lash Lift. Our team have over 10 years of combined experience in the Lash Industry and beauty sector and we're passionate about providing the best support possible to all London Lash customers.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
When I first went self-employed over four years ago, I was on a mission to find the very best products for my business. I tried a couple of other brands first, but I never felt the quality or consistency matched the standard I wanted to offer my clients. Then I found London Lash, and I’ve genuinely never looked back.
Four years later, I still use London Lash every single day. The consistency across every product is second to none. Whether it’s the curl, the quality of the lashes, or the performance of the adhesives, I know exactly what I’m going to get every time I place an order, and that reliability is invaluable when you’re working with clients.
My favourite products have to be the Flexie Glue, InLei Lash Botox, the InLei Lifting System, and the Kensington Lashes. They’ve become staples in both my salon and my training academy because I know I can trust the results they deliver.
What I also love is that London Lash never stands still. They’re constantly innovating, listening to lash artists, developing new products, and genuinely thinking about how we work as professionals. I’ve attended their community events too, and it’s clear they’re passionate about supporting and educating the industry, not just selling products.
Since starting with London Lash, I’ve grown from a self-employed lash artist into the owner of a busy salon and academy. Their products are used not only by me but also by my team, and they’re included in every student kit because I want my students to learn with products I truly believe in.
I honestly couldn’t recommend London Lash highly enough. If you’re looking for high-quality, reliable products backed by a company that genuinely cares about the lash industry, you won’t be disappointed.

London Lash からの回答
Excellent service, and good communication. I am a loyal customer who orders every other week for my salon and the delivery and product are amazing
Thank you

London Lash からの回答
I have been using London lash since I was 18 - over 10 years!!
I absolutely love the products & lashes but also the family at London lash ❤️
The products are always high quality and consistent. Exactly what every lash artist needs. Would never go anywhere else!

London Lash からの回答
Bought the medium mannequin head to practice lashes after finishing my hybrid lash course and I’ve been practicing with it everyday since! It’s better than a cheaper mannequin head as it’s 3 layered which feels more realistic to what it would be like on human lashes. Thank you!

London Lash からの回答
Great products. Lashes are beautifully soft and natural looking. Glues mint, I have great retention with my clients.

London Lash からの回答
Toujours parfait notamment le service client

London Lash からの回答
London lash pro is the most professional in lash business I‘ve ever seen!! Very happy!!

London Lash からの回答
Reliable delivery, always on time and top products. I am very satisfied.

London Lash からの回答
I’ve been trained with London Lash over 12 years ago, one of the best trainings even to date I went on. Ever since I’ve brought there products, the quality is unmatched 💖 thank you for being the best supporting brand in my career!

London Lash からの回答
Using London lash products for nearly 10 years and I can confidently say they are the best supplier in the UK. Quality is consistent, orders arrive quickly and I’ve never had any problems ordering from them. Reliable & very good range of products. The community is another big “why” I use this brand for so many years ❤️

London Lash からの回答
I absolutely love london lash i work with their products for 10 years they are the best ! Customer service always is helpful and products have the best quality

London Lash からの回答
I’ve been using London Lash for about 14 years now. We’ve tried other brands here and there, but we always end up coming back.
I have six lash technicians in my salons and we use a mix of Flexie, Power Bond, Lady Bond and Royal Bond depending on what each artist prefers. Different speeds, different glue preferences.
When you’re doing lashes all day, every day, you need products that just work. London Lash has always been reliable for us, and that’s why we’ve stuck with them for so many years.
As for lashes, we stick with Mayfair – simply the best.

London Lash からの回答
Thank you so much for looking into and resolving this issue! The new collection is indeed much better — the shape, base thickness and handling are exactly how they should be. I really appreciate that you took my feedback seriously and acted on it. It means a lot as a professional, and I’m happy to continue using London Lash again!

London Lash からの回答
I have been a lash artist for over 11 years. For more than 10 and a half of those years, London Lash has been my brand. Not because I haven't tried others... I have, and many times... but because nothing, and I really mean NOTHING compares!
Let me tell you about the products that have my whole heart right now 🙃
Power Bond adhesive. I'm a fast lash artist and speed is part of how I work. This glue just moves with me. The drying time, the hold, the consistency... my work just flows like butter. It never lets me down.
Kensington Lashes are my new obsession. The quality of the fiber is incomparable. Thry are dark but not shiny. They fan effortlessly and what really sets them apart is the consistency of the lashes on the strip - no short or long ones, no thinner or thicker ones throughout the strip- every single extension exactly the same. There is nothing more frustrating than making the most beautiful, evenly spaced fan and when it comes to picking it up from the strip , there is an extension left behind on the strip- simply because it was too thin to be picked up with the others...Then your fan is not beautiful anymore, nor symmetrical ... No way that can happen with the London Lash lashes! That uniformity is everything when you're working at a high level. It lets me do my absolute best work.
For a bigger volume sets, I still reach for the Mayfair lashes in 0.06... and again, that same consistency is there. London Lash never makes you compromise depending on which product you choose.
And their dark brown lashes.... Mmm 🫠 I have to mention these because London Lash were among the very first brands to introduce brown lashes to the market. Quality brown lashes that is. I've been using them for years. That one decision helped me stand out as a lash artist long before brown lashes became the new craze. That's the kind of forward-thinking that makes this brand different ❤️
I'm also a lash trainer and every single one of my students knows exactly which brand I trust and why. My clients feel the difference in my work. London Lash hasn't just supplied me... they've been part of my entire professional journey, from artist to educator.
The consistency, the customer care, the sense of belonging to a community that genuinely supports professionals — I've never found that anywhere else in this industry.
Eleven years in. Still not going anywhere 😍

London Lash からの回答
London Lash is a great brand! Their products are top quality always, customer service always on point, amazing training programs and educational content on the website. Highly recommend

London Lash からの回答
Merci pour la réactivité, le professionnalisme et la sympathie de Sonia. 🙏🏼✨

London Lash からの回答
Simply THE BEST🫶.
I’ve been using London Lash products for many years and also different brands but always choosing London Lash as it’s very easy to work with..ex.flexie glue ,Mayfair lashes ,Kensington lashes and so many more.

London Lash からの回答
J'ai effectué une commande qui n'a pas pu être livré à domicile, je devais me rendre au point relais proche de mon domicile.. Malheureusement le colis a dû être retourné à l'expéditeur car je n'ai pu me déplacer.. Heureusement qu'il y a une équipe réactive et qui ont tout de suite prit le relais pour me renvoyer ma commande au plus vite. Je remercie énormément Rachel pour sa réactivité, son attention et sa gentillesse. Merci encore et je vous dit à très vite 🙂

London Lash からの回答
J’ai eu un problème avec une commande et Sonia a su être très réactive et répondre parfaitement à ma demande ! Merci !

London Lash からの回答
Sonia ha sido muy amable y eficaz al ayudarme con lo que le pedí.
Muchas gracias!!!

London Lash からの回答
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