I booked the wrong day for the ballet by mistake in the late morning. I got through to a helpful advisor quickly who told me how to arrange for an exchange. By the end of the afternoon, everything was... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats wi... もっと見る
企業が回答しました
First ever time to the Troubadour Theatre in Wembley, within 5 minutes of Wembley Park station. Booking was simple with a quick guide to seating prices and where. No queuing which surprised me... もっと見る
企業が回答しました
I realised I booked for the wrong date after I had purchased my tickets. I contacted the customer service team and was helped by Kat. She worked swiftly to fix the issue and helped change my tickets.... もっと見る
企業情報
当該企業による記述
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
当該企業による記述
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
連絡先
39-41 Charing Cross Road, WC2H 0AR, London, 英国
- help@lovetheatre.com
- www.lovetheatre.com
4.7
優良
2832件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service!!
Firstly I booked tickets for Book of Mormon at a fantastic price.
Then I got some hideous summer flu and couldn’t go. So I asked if I could change the booking to a later date and within a few hours it was all sorted!! Fantastic customer service!!! Thank you so much.
2026年8月26日
自発的なレビュー
LOVEtheatre からの回答
We're so glad we could assist you with changing your booking for The Book of Mormon, especially while you were feeling unwell. We appreciate your kind words about our customer service!
LOVEtheatre からの回答
Hello Robert. We're so glad to hear our staff made such a positive impression. We truly appreciate your kind words!
Much cheaper than buying the tickets…
Much cheaper than buying the tickets directly and the promo code was the cherry on top. Looking forward to the show in a couple of days!
2026年8月22日
LOVEtheatre からの回答
Hello Rob,
Thank you for sharing your positive experience with us. We hope you have a wonderful time at the show!
Kind regards,
Patrick - LOVEtheatre
Easy to book and always the best
Easy to book and always the best
prices for budget seats in the gods
on Matinees. Amazing you can see
Lots of top shows for under £30.
Such good value !
2026年8月22日
LOVEtheatre からの回答
Hello Bernadette,
We're so glad you find our booking process easy. Thank you for your kind words!
Kind regards,
Patrick - LOVEtheatre
Ticket Change
I had to change my tickets due to an operation, Kat and Trish were amazing, got back to me, changed the tickets & made it hassle free! This is why I only use Love Theatre, top service :o)
2026年8月21日
自発的なレビュー
LOVEtheatre からの回答
Hello Sarah,
We're so pleased to hear that our team was able to assist you with your ticket change, making the process smooth and easy. We appreciate your loyalty and kind words!
Kind regards,
Patrick - LOVEtheatre
Great seats / formidable play!
2026年8月17日
LOVEtheatre からの回答
Hello Anthony,
We're so glad you were able to secure great seats. We appreciate your wonderful feedback!
Kind regards,
Patrick - LOVEtheatre
I only saw that three of the seats we…
I only saw that three of the seats we had booked are lokibn through Perspex after i had booked tho they are the same price as the one next to it in the upper circle. There were plenty of similar priced seats free nearby and in the past I could have rung the box office and tried to rectify the mistake. Now there is no way to speak to anyone and no response to my written request. If someone could contact me
I woild be extremely grateful. Wee are booked at £78 a seat on Nov 24th.
Thank you
2026年8月21日
LOVEtheatre からの回答
Hello Di,
Thanks for your review although I'm sorry you are disappointed. There isn't a request form on our system under your email address, if you would like to exchange please fill out the request form here https://help.lovetheatre.com/hc/en-gb/requests/new?ticket_form_id=360000892260 We are contactable by phone on 0333 009 6870 for any exchanges that are within the next 7 days or any other queries.
Hope this helps.
Kind regards,
Lesley
Team LOVEtheatre
Easy to navigate website
I especially wanted to see Cyrano de Bergerac and was able to purchase reasonably priced tickets very quickly. The website is easy to navigate and it took only a few minutes to complete my purchase. I have used LOVEtheatre before with the same ease.
2026年8月19日
LOVEtheatre からの回答
Hello Meg,
We are so pleased to hear that you had such a positive experience securing your tickets and found our website easy to navigate. We appreciate your continued support and kind words!
Kind regards,
Patrick - LOVEtheatre
Restricted view notification only…
Restricted view notification only noticeable after booking.
2026年8月18日
LOVEtheatre からの回答
Hello Paul,
Thanks for your review, I'm sorry you are disappointed. The restricted view seats on the seat plan all have a white dot in the centre and a message when you hover over them. Along with a message in red when you select the seats before checkout, and a message about the restricted view on the checkout page. I'm sorry that you didn't notice this. The restricted view from these seats only applies to the very top of the stage due to the overhang. I hope this helps.
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello Ian,
We're glad to hear you enjoyed the performance. We appreciate your kind words!
Kind regards,
Patrick - LOVEtheatre
Car man
Car man
Got last minute ticket for the show on Love Theatre.Seamless transaction by email.Seat had brilliant view.
Absolutely awesome performances by all the cast, especially by Will Bozier who was mesmerising!
Music was fantastic.
What a treat awaits those lucky people who have yet to see this production.
2026年8月21日
LOVEtheatre からの回答
Hello,
We are so happy to hear you enjoyed your visit to the show and found the transaction seamless! We appreciate your kind words and positive feedback.
Kind regards,
Patrick - LOVEtheatre
Reliable site
You had some tickets where other sites didn’t and at a good price. Website quick and easy to use. Thankyou
2026年8月19日
LOVEtheatre からの回答
Hello Sally,
We're so happy to hear you found the tickets you needed at a great price and that our website was easy to use! Thank you for your kind words.
Kind regards,
Patrick - LOVEtheatre
Had a fab experience with the booking…
Had a fab experience with the booking process very easy to use the service is absolutely top notch.
2026年7月24日
LOVEtheatre からの回答
Hello Jacqueline,
We're so happy to hear you had such a fantastic experience with our booking process and found our service to be top-notch. Thank you for your wonderful feedback!
Kind regards,
Patrick - LOVEtheatre
Unexpected event that made the show unattendable
My husband was admitted into hospital urgently and we could not attend our booking. Lovetheatre were brilliant in cancelling and rearranging the new date to attend. Superb service. Expediently handled and explained. Took the weight off the worry and anticipation. Much appreciated.
2026年8月20日
自発的なレビュー
LOVEtheatre からの回答
Hello Maria,
We are truly glad to hear that we could assist you during such a challenging time. It means a lot to us that our team was able to alleviate some of your worries. We send our best wishes to your husband for a swift recovery, and we appreciate you sharing your experience with us.
Kind regards,
Patrick - LOVEtheatre
Wonderful value and play brilliant
2026年8月4日
LOVEtheatre からの回答
Hello Mary,
Thank you for your wonderful feedback, we're happy to hear you enjoyed the show!
Kind regards,
Patrick - LOVEtheatre
Easy & good value.
Easy and cheap and the only issue was buying tickets on the day of the show as it says allow 48 hours for w-tickets... BUT I contacted them easily and got my tickets pretty quickly. So all was brilliant.
2026年8月18日
LOVEtheatre からの回答
Hello Susie,
We're delighted you found our service easy and affordable! Thank you for your positive feedback.
Kind regards,
Patrick - LOVEtheatre
Simple to use.
2026年8月18日
LOVEtheatre からの回答
Hello Angela,
Thank you for your review, we're happy to hear our services were easy to use.
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello,
We're happy to hear that you found our website quick and easy to navigate. We appreciate your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Very easy to book and tickets price…
Very easy to book and tickets price cheaper than others website
2026年8月17日
LOVEtheatre からの回答
Hello,
We are delighted to hear that you found the booking process straightforward and our ticket prices to be more affordable. Thank you for your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Easy booking process
2026年8月17日
LOVEtheatre からの回答
Hello,
Thank you for leaving a review, we appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
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