Very good product. I bought the full size table tennis table top. Slightly disappointed it took over a week to deliver even though it was in stock and I paid 80 euros. Okay, it came from Dublin to Cor... ãã£ãšèŠã
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Reece was exceptional helpful as we had to make a return and he was fast and efficient. Thanks. Jeane Nourse
I had an issue with one of the pedal supports on my recently purchased HiFit spin bike, which I am using for physio following a knee replacement. A call to services resulted in an immediate callback f... ãã£ãšèŠã
Truely fabulous customer support. I just can't applaud this company enough every time I have an interaction with them. I just had a follow up call regarding a recent purchase and the guy I spoke with... ãã£ãšèŠã
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McSport is Irelandâs leading independent supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business who are passionate and dedicated in what we do! With a team of over 70 industry experts, we are committed to supplying our customers with the highest standard of product, care and service.
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Unit 4 Robinhood Road, Robinhood Industrial Estate, , , D22 A4P8, Dublin, ã¢ã€ã«ã©ã³ã
- 01-2930005
- customerservice@mcsport.ie
- www.mcsport.ie
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Reece was exceptional helpful as we hadâŠ
Reece was exceptional helpful as we had to make a return and he was fast and efficient. Thanks. Jeane Nourse
Very good product
Very good product. I bought the full size table tennis table top. Slightly disappointed it took over a week to deliver even though it was in stock and I paid 80 euros. Okay, it came from Dublin to Cork and is an awkward item, but still in this day and age one expects better.
Bought nordic track treadmill end ofâŠ
Bought nordic track treadmill end of january 2025 for â¬1000. The speed controls started playing up within the years warranty. My error i didnt report it quick enough at first but it progressively got worse to now not working at all. Eventaually got through to speak to someone but fact machine is now several weeks out of warranty they dont want to know about it. Avoid this company
Great communications, great prices
great communications from Yatin and great prices too,
shipping was fast and great quality stuff
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Very happy with the experience so far.
We recently ordered a 7ft multi game table along with a couple of pool cues ð± and the service has been excellent from the start. The team were friendly, helpful and took the time to double check availability when I mentioned I would be renting a van just to collect everything. That extra care really stood out.
Itâs reassuring to deal with a company that makes sure the information is accurate before confirming anything. Communication has been clear and professional, and the whole process feels well organised.
We have a very excited kid at home already planning where everything is going to go ð so we really appreciate the effort and attention to detail.
Looking forward to collecting it all. Great service.
Refund Only Issued After Small Claims Court Escalation
I purchased a treadmill from McSport in December which was faulty on delivery. The fault was reported immediately and I requested a refund.
What followed were delays in responding, long periods of silence, and several emails that went unanswered. A collection was eventually arranged but failed to take place, and after that failed collection I sent a further email seeking clarification but received no response. The matter remained unresolved for several weeks.
I ultimately escalated the issue through the Small Claims Court. A Notice to Pay was issued as part of that process, and the refund was only processed after formal legal escalation.
While the issue was eventually resolved and the item collected, it should not have required legal proceedings to obtain a refund for a faulty product. The amount of time and effort involved was entirely unnecessary.
School Gym
We have just received a new gym for our school from McSport. They provided a very professional service from start to finish. We would highly recommend this company.
Disappointing
Sadly they don't really actually teach football or other skills and do not gear it for all abilities. So fine if your child is already confident at football or the given sport and you need to pop your kids into childcare where they can play with other kids. I should say that the exception was cricket as the coach seemed to have the ability and experience to coach.
Really good company to deal with
Really good company to deal with, excellent customer service, Yatin was really helpful, I had a few questions about some of the items and he was really helpful. Definitely will buy off McSport in the future
I placed an order with Ana there and itâŠ
I placed an order with Ana there and it was such a smooth and easy going process. She made things very simple to understand and my order was done perfectly. I couldnât recommend placing an order with her more and the company. She made me feel so valued as a customer the service was really excellent.
Placed an order 2 weeks ago.
Placed an order 2 weeks ago.. to date still haven't received no delivery. The item was over 1,000 euro and a further 80 euro for delivery! I am based in Ireland so can't understand the delay. I have received a message from JMC Couriers 10 days ago advising they had my parcel and same would be with me within 5 days. Haven't received nothing and the courier won't accept my call and was advised to deal with McSport direct. McSport advised they would refund me the delivery cost and get item to me ASAP - to date no refund, no reply from emails and nobody answering the phone! Highly disappointing Customer Service!
Required a replacement part
Required a replacement part. Received updates quickly and part delivered within 24 hours.
I am trying to buy a treadmill
I am trying to buy a treadmill. The staff in the shop were nice and sent a quote. Since then I am trying to contact them to arrange delivery and purchase via email and phone. No response on their phone number or email. Emailed a week ago and still nothing. Looking for a different supplier now.
Excellent service
Excellent service , delivered on time , askay was excellent to deal with , after few days small issue with part which was dealt with straight away
Fantastic customer support
Fantastic customer support, quick delivery and quality items
I dealt with Yatin over the phone
I dealt with Yatin over the phone. I wanted to make some changes to the bundle deal and he was extremely helpful. He also did a superb job in assisting with the logistics of getting the product to me. I am very happy with my experience with McSport. Thank you Yatin.
Only half my order received
I ordered two dumbbells before Christmas as a present for my husband and only one arrived. I followed up and they said the second part of my order would arrive in 48 hours. It never did. I've followed up twice with them since and no response. It has been three weeks.
Top class service and equipment
We went to buy some equipment but there was such a selection of equipment there that we were a bit bamboozled. But thankfully Ed was very knowledgeable and pointed us in the right direction. He was incredibly helpful and recommend you to look for him when you go there. Prices were great too.
Yatin was very helpful and my orderâŠ
Yatin was very helpful and my order arrived quickly. Second time buying off of mcsports and both times the staff were lovely and the order was delivered quickly
Ordered a piece of equipment 3 weeksâŠ
Ordered a piece of equipment 3 weeks ago, I tried to call in to check on it as Iâd received no updates, wasnât able to get through to anyone. I sent multiple ignored emails, after 3 weeks I get a call to say they donât have it in stock and wonât for another 3 weeks. Amazing this is only coming to light now rather than when I placed the order. Theyâve set my hamstring rehab back and really inconvenienced me, Iâve spent 1,000s and 1,000s with them over the years due to their reliability. I wonât be spending another cent with McSport.
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