Media Storehouse レビュー 

297
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... もっと見る

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5つ星のうち5の評価

Excellent service & brilliantly printed posters. Even A0 sizes are superb..Brought from multiple times, and always very pleased with everything. Highly recommended.

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5つ星のうち3の評価

I was surprised that when the 525 piece puzzle arrived it was in a 5" x 7" box. The puzzle pieces were significantly smaller than a regular jigsaw puzzle. And the quality of the picture was a bit of... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... もっと見る

企業が回答しました

企業情報

  1. 映画・写真図書館

当該企業による記述

Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

297件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(297)

過去12か月のレビュー数: 85

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No complaints at all

No complaints at all. Good communication, fast delivery would definitely recommend them.

2025年8月26日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with your framed print and our service. We really appreciate your recommendation 🙂

5つ星のうち5の評価

Roy Orbison photos

I am very happy with the service and the quality of the product you deliver to me thank you Greg

2025年7月28日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your kind feedback, Greg. We’re delighted to hear that you’re happy with both the service and the quality of your poster prints. It really means a lot to us, and we truly appreciate you taking the time to let us know.

5つ星のうち1の評価

Horrible print

Horrible print, way to dark. The little picture in the e-mail was actually better than the print :(
€22 in the trash

2025年8月11日
自発的なレビュー
Media Storehouse ロゴ

Media Storehouse からの回答

We use high-resolution files that are reproduced exactly as they appear in the original source, without any post-processing or enhancements, ensuring an accurate representation of the original image. Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions, and we encourage all customers to review this information before purchasing.

We are sorry to hear the print didn't meet expectation but hope this explanatin helps. Thank you for your feedback Camilla.

5つ星のうち3の評価

A bit mixed

A good quality print, but spoilt by slight creasing of small part of one edge. A very small defect which I can rectify, but more care in packaging is needed.

2025年7月28日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your feedback Stephen. We're glad you were pleased with the poster print quality and appreciate you highlighting the packaging issue — we'll review this to help prevent future occurrences.

5つ星のうち5の評価

good quality pictures

good quality pictures , fast delivery , nice messages too !

2025年7月28日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your kind feedback Martyn. We're pleased to hear you were happy with the print quality, delivery, and our messages too!

5つ星のうち5の評価

Very pleased with my purchase

Very pleased with my purchase. It’s a memory of my Dad. Thank you for such prompt service

2025年7月25日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your lovely message Catherine. We're so pleased the print of the Shannon on the Beach holds special meaning for you, and we're glad we could provide prompt service.

5つ星のうち1の評価

Image size

I ordered an 8x10 photo, it happens to be a photo of my brother from 1967. The actual image size of the photo is 6-1/2 by 10. You should use the image size of a photo in your descriptions.

2025年7月25日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your feedback Kathleen.

Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions, and we encourage all customers to review this information before placing an order.

Each print is made to order, and the final image layout depends on the aspect ratio of the original photograph compared to the selected product size. To accommodate this, we offer two layout options: Print the Entire Image or Zoom and Crop. Only one can be selected, and we provide a clear visual preview of the layout at the product page stage and again in the shopping cart, where cropping adjustments can also be made.

We can confirm that your order was produced exactly to the specifications selected at checkout and hope this explanation clarifies the situation.

5つ星のうち5の評価

Excellent image and framing

Easy to navigate site; delivery in time; and image and frame exactly what I ordered

2025年6月26日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your feedback! We're glad to hear you found the site easy to use, your framed print order arrived on time, and everything was just as expected. We really appreciate your support Dan!

5つ星のうち5の評価

I spent some time searching for images…

I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image size, but nothing came up. I chose as alternative larger prints in card form which are superb. Reasonably priced too. Both in black and white really enhance the look and feel that I wanted to help bring late family members childhood, for me, to life. Thankyou Media Storehouse 💫

2025年6月27日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your thoughtful review Angela! We're delighted to hear that our images helped bring your family history project to life. It’s wonderful that the prints captured the feeling you were after, and we truly appreciate your kind words and support 🙂

5つ星のうち4の評価

Item arrived damage but was immediately…

Item arrived damage but was immediately replaced following my email and photo of the damaged mount.

2025年6月27日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your feedback and for choosing Media Storehouse! We’re very sorry your item arrived damaged, but we’re glad we could resolve the issue quickly for you. Your satisfaction is very important to us, and we appreciate you giving us the opportunity to make things right Caroline 🙂

5つ星のうち5の評価

Wonderful product and speedy delivery…

Wonderful product and speedy delivery time thank you.Great Service as always 👍🏻👏🏻🤝🏻

2025年6月26日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for taking the time to share your feedback about your recent purchase from Media Storehouse Miles. We truly appreciate your comments and are committed to maintaining high standards in both our art print quality and delivery service 🙂

5つ星のうち5の評価

I am finding the jigsaw difficult

I am finding the jigsaw difficult . However I will overcome this . I am pleased with the quality of the pieces. Is there a video of the jigsaw being made ?
Thank you.

2025年6月25日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your feedback Alan.

We're delighted to hear you're happy with the quality of the jigsaw pieces. While we don’t currently have a video we understand that black and white puzzles can be especially challenging. Here are some tips that might help:

Sort by shape and edge: Since color cues are limited, focus on sorting pieces by shape—look for straight edges to build the border first, and group pieces by the type of tabs and blanks they have.

Look for patterns and shades: Even in black and white, there are subtle differences in shading, texture, or printed patterns. Try grouping pieces with similar tones or patterns together.

Work in small sections: Concentrate on assembling small, manageable areas and then connect them together.

Use good lighting: Bright, even lighting can help you spot subtle differences between pieces.

Be patient and take breaks: Sometimes a fresh look after a short break can make a big difference!

Happy puzzling—you’ve got this 🧩

5つ星のうち5の評価

Great service

Great service, easy to use, pictures well packaged and great frames

2025年6月25日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your wonderful feedback!

We're delighted to hear that you found our service easy to use and that you’re happy with the packaging and ttracepics framed prints. Your satisfaction means a lot to us, and we look forward to serving you again in the future Chrissy 🙂

5つ星のうち5の評価

The speed of dispatch / delivery

The speed of dispatch / delivery. Quality of art print.

2025年6月25日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for your 5-star review Robert.

At Media Storehouse, we take great pride in producing high-quality prints using premium materials and expert printing techniques to ensure your prints look beautiful for years to come. We also strive to process and ship orders quickly and securely so you can enjoy your new art print without delay. Your feedback motivates us to maintain these high standards, and we look forward to serving you again 🙂

5つ星のうち1の評価

Dear Media Storehouse

Dear Media Storehouse,

I am writing to express my frustration regarding an order I placed 20 days ago — a painting I was very much looking forward to receiving.

Unfortunately, I have no idea where the package is, when (or if) it will arrive, and tracking information has been of no help. I have also been unable to get in touch with Royal Mail, which has been a terrible experience in itself. Their service has been extremely disappointing.

I would appreciate your urgent assistance in locating my order and providing a clear update. If delivery cannot be guaranteed within a reasonable time, I would like to discuss a refund.

Looking forward to your prompt reply.

2025年5月27日
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you for reaching out here Alex.

Please be assured that we are currently investigating the whereabouts of your order and have also sent you a direct message with further details and will keep you updated directly as soon as we have more information.

If we are unable to confirm delivery within a reasonable timeframe, we will certainly discuss suitable next steps, including the option of a complimentary replacement or a refund.

Thank you again for bringing this to our attention — we’re doing all we can to resolve it swiftly.

5つ星のうち5の評価

Great value experience service would…

Great value experience service would definitely use them again

2025年5月17日
自発的なレビュー
Media Storehouse ロゴ

Media Storehouse からの回答

Thank you so much for your kind review! We're delighted to hear you found the service great value and had a positive experience. We really appreciate your support and look forward to welcoming you back again!

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