Minha jornada de compra na MHW foi notavelmente suave. O site intuitivo ofereceu uma variedade empolgante, facilitando a escolha. O suporte ao cliente foi excepcional, esclarecendo dúvidas prontamente... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Na odoslanie bicykla som čakal namiesto avizovaných 3 až 4 dní celých 7 pracovných dní. Na moju otázku o stave bicykla som však dostal rýchlu odpoveď a nakoniec tovar prišiel v poriadku. Aj keď doruč... もっと見る
Korrektek, gyorsak. A vezérlőegység nem volt a csomagban, jeleztem, azonnal küldték. A bringa doboza meg volt taposva oldalról, de ez valószínűleg nem az ő hibájuk, hanem a szállító cégé. A bringában... もっと見る
Everything went smoothly - bike was shipped to Romania. As someone else mentioned, the package was opened (probably security check, or something), but everything was intact and unharmed. It was easy... もっと見る
企業情報
当該企業による記述
Competence and many years of experience are the prerequisite for a long-term successful company. Our well-trained team ensures that your order runs smoothly. Whether telephone advice, friendly e-mail correspondence or complete invoice and logistics management - with us you are always on the safe side.
MHW Bike-House GmbH
当該企業による記述
- Bicycle online shipping
- After we have received your order, your desired bike will be individually assembled by a specialist, tested and, after a final inspection, packed safely and professionally so that it can go on its long journey. You will receive your bike fully assembled and adjusted. Just straighten the handlebars and tighten the pedals - and the fun can begin.
- Huge stock and fast shipping
- We have extremely short delivery times, because we have almost every bike model from our store in our main warehouse. So there is almost no loss of time, and already a few days after your order you have the parcel service with your bike standing in front of your door.
Free shipping for bikes and e-bikes
Many products even with immediate shipping
連絡先
Schmollerstr. 43, 74523, Schwäbisch Hall, ドイツ
- 0049 791 9566 8950
- info@mhw-bike.com
- www.mhw-bike.com
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Never buy from MHW Bike-house
I will never buy anything from here again. Worst customer service you can ever image. Have been waiting for my bike over half a year. They seem to be unable to take zero responsibility of issues and not sure I will ever receive a bike from them
Ich habe zwei Conway GRV 9.0 SE…
Ich habe zwei Conway GRV 9.0 SE Gravelbikes bei MHW Bike bestellt. Die Fahrräder selbst sind super, von toller Qualität und ich bin wirklich begeistert.
Ich empfehle jedoch jedem Käufer, vor der Bestellung die Parameter und genauen Spezifikationen (Schaltung, Reifen etc.) sehr gründlich zu prüfen, um Missverständnisse zu vermeiden. Es kann vorkommen, dass die gelieferte Ausstattung von den Fotos abweicht.
Als es bei meiner Bestellung zu Unstimmigkeiten bezüglich der Ausstattung kam, war der Kundenservice aber äußerst hilfsbereit, hat fair reagiert. Insgesamt kann ich den Shop gerne weiterempfehlen!
No problems at all
Slechte service!
Slechte service!! Fiets met beschadigingen ontvangen op 18 september. 4 telefoontjes en 6 mails verder op 18 oktober nog steeds niet opgelost!!
Service client à l'écoute
Service client à l'écoute. Livraison rapide et conforme. Je recommande.
Ingen problemer
Ingen problemer. Cyklen kom godt pakket ind uden skader.
De svarer hurtigt på mails.
Best price and trustworthy
Everything went smoothly - bike was shipped to Romania. As someone else mentioned, the package was opened (probably security check, or something), but everything was intact and unharmed.
It was easy to assemble, by far the best price + the personalized mug was a very pleasant surprise.
Fast shipping and great service
Fast shipping to Finland. Warranty issue was handled excellently. I really recommend this shop.
Ghosted me after the bike was damaged
I bought a bike for my son. When it came the gear shifter was damaged and it had some scratches. I wrote to MHW-bike and got a rapid reply! splendid. very kindly they offered me to cover the charges up to a certain point - which is fair.
Went to the shop, got it repaired everything is good.
BUT then MHW never returned. I wrote them 3 more times asking about the refund, when it would arrive or if they needed anything from me. No answer. Several mails and several weeks, just no answer.
Heel tevreden
Heel tevreden, fiets netjes geleverd en goed bereikbaar in de communicatie! Top!
Zeer slecht
Zeer slecht, fiets met schade geleverd. Geen transport schade maar met schade in de doos gestopt. Doos was heel bij aankomst. Meerdere mailtjes gestuurd, maar nog steeds geen oplossing. En krijg nu geen gehoor meer, telefonisch word ik naar de mail verwezen en daar word niet op gereageerd.
20-05 besteld
11-06 geleverd
18-07 nog steeds geen oplossing...
Bestelnummer: 805907
easy to order
Stan
Good and clear web site. Quick and helpfull response to my request. Whish success and all the best to your team.
No delivery and no customer service
I ordered a bike from MHW BIKE in November 2024 with a promised delivery in week 8. Shortly after placing the order, they charged my credit card, but since then, the delivery has been postponed multiple times—most recently to week 20.
I have repeatedly asked for confirmation that I can cancel the order if the delivery is delayed further, but they have now stopped responding to my messages. It is unacceptable to take payment for a product they apparently cannot deliver and then ignore customers when issues arise.
I cannot recommend shopping here if you expect reliable delivery and customor service.
Everything is good
Everything is good, my bike was ok, shipping was great. Price is perfect
Avoid This Shop – Broken Bike & Delayed Delivery!
I bought two bikes from MHW bike and this has been a complete nightmare.
One bike has a faulty Enviolo gear and has been unusable since the day I received it. It’s been over two months, and their service team keeps making me wait with no real solution.
The second bike was promised for delivery in week 12, but now they say it will be week 17. Who knows if I’ll even get it then?
This company is not trustworthy. Once they have your money, they don’t care about fixing issues or keeping their promises. If you're considering buying from them, be prepared for delays, broken products, and terrible customer service.
🚨 I regret buying from MHW bike and would NOT recommend them to anyone! 🚨
Online/ international sales are a…
Online/ international sales are a challenge, so MHW Bike-House did a great job. Very good contact before buying bikes, fast and efficient delivery. Maybe better packaging is missing, but contact and help after the sale is very important. I recommend Dariusz from Gdansk (PL)
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