Wigs by M O R A M O D E  レビュー 

I have ordered may wigs from moramode. All have been great quality with amazing hairlines. I will continue to order from them. The only issues I have come across is the time it takes for orders to be dispatched but I have always received great quality wigs regardless

I am never dissapointed with MoraMode. I have Alopecia and I’ve ordered a couple wigs from MM because they are the most natural wigs I’ve ever owned. Definitely worth to try!

Worst experience I've ever had purchasing a wig. I decided to purchase a pop on modesty wig after seeing them on social media. When purchasing it stated quick dispatch but after a week and no update from the company I received reply that wigs were dispatched in 12 working days. Once I finally received the wig I was left utterly disappointed. It was boxed beautifully but once opened the strong, chemical smell hit. The hair is terrible quality, so thin at the bottom and bulky at the top and sheds terribly. Parting it was almost impossible and took a hot comb to even make it wearable when in the video it shows the model parting it easily. The return hairs are really prominent, and the lace, despite being sold as translucent is dark and not suitable for pale skin tones at all. I'm not sure what wig is in the videos but it isn't this one. I've purchased wigs at a quarter of the price that are better quality than this one.

After seller reply I should add that I've checked again and I still can't see where it states the lace is not suitable for pale skin tones. And yes while it may be an 'entry' level wig, it is certainly not cheap, the hair quality is terrible. It is still nothing like the model wore in the video. Doesn't even look like the same wig. I'm an experienced wig wearer, I own many wigs from high end to cheap wigs and this still stands as the worst wig I've ever purchased.

When I tell you that this unit takes me to another level, I mean it. I feel so confident wearing it. I’m officially a lifelong customer.

I have alopecia, and as a woman, it’s been hard dealing with hair loss and thinning hair as I age. But babe… I feel like a spring chicken in these units. I feel restored, and I’m so grateful.

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come true, especially the updo wig. I've always dreamed of a wig as perfect as Moramode's—one that would allow me to create a variety of hairstyles, ponytails, and updos, without anyone noticing I was wearing a wig. It's simply a wonderful illusion; many people wondered if my hair had grown back. The wait for a full lace order is quite long, about 60 business days, but it's truly worth it. They're the best wig company I've ever encountered. This definitely won't be my last order.

Waited for three months, but the hair is worth the wait. Good custumer service, always kept me updated on my order. Been ordering multiple times, always happy with the hair. ✨

Amazing customer care, amazing quality if hair.
Really and truly the best company I have ever purchased from!

The team at moramode, in particular Angelica, are super helpful and friendly. They kept me updated regularly and were available for any queries I had. The wig itself is beautiful, lovely quality. I have bought a few wigs from moramode and will always go back. They rock!

If I could leave 0 stars I would.

I waited almost two months for my order. Throughout that time I was repeatedly told it would be arriving “soon” and that I would be kept updated — however, no updates were ever provided and I had to continuously chase via email and Instagram just to get a response.

Most recently, I was told to expect my order this week. When I contacted them today, I was informed that my order still isn’t complete. The listed contact phone number is not a real number and goes straight to voicemail, making it impossible to speak to anyone directly about what’s happening.

After all this time, I’ve now been told a refund will be issued as they can’t commit to completing my order. This has left me needing to reorder elsewhere after a very long wait.

Incredibly disappointing service. I won’t be ordering from MoraMode again and will be advising others in our community to avoid them too.

A masterpiece! Lace color, size, hair, lace quality, hair color: top of the line. Great work. Thanks

Sehr unzuverlässig! Nie wieder! Vor einem Monat das zweite Mal bestellt. Vier mal über whatsapp nachgefragt warum bei Bestellung "in Arbeit" steht. Immer wieder vertröstet.
Heute haben sie ohne weitere Info storniert und mich über WhatsApp geblockt.
Sehr schlechter Service. Ich bin froh dass ich über Klarna noch nicht zahlen musste.

Brilliant service and excellent quality. The customer service is fantastic and they go above and beyond to make sure everything is perfect. The hair itself is soft full and of very very high quality.

Stunning beautiful hair and hairline is THE BEST

Angelica was so responsive throughout the ordering process.
The quality is unmatched.
Thank you to Moramode.

As someone with alopecia, finding a wig that looks natural and feels comfortable is so important — and this one is by far the most realistic I’ve ever had. I’ve had so many compliments and people are genuinely surprised when I mention it’s a wig. The quality of the hair is really good and the whole experience has given me such a confidence boost.

I've ordered and reviewed this company before (I have given a much higher rating in the past) as they have been my main wig provider the past few years.
The positives of this company are the lace is usually really great and the hair itself is very good and quality vs price has been the reason I've bought from them time and time again. Angelica who responds to emails, is really friendly and I feel tries to be as helpful as possible.

The low rating is based off of my most recent order which failed, from what the business stated is a system failure. The order was placed at the beginning of July and I used the klarna option to spread cost. I waited around 4 weeks, as it stated it can take upto 45 days to receive orders. I reached out to query my order status as Id accessed my klarna and noticed the status of the payment was pending which seemed unusual.
It takes days to get a response on order status (I understand they are most likely very busy). But then I get a notification from klarna that the order is cancelled. Nothing is sent via mora mode to notify me. I chase it again and am notified my order was not processed. Its odd my order was never processed but the cancellation occurred over a month later. Fine. Can I please get a replacement or a rush order or something, as I am a daily wig wearer for hairloss and this order was to replace a wig I desperately need replacing as its falling apart. Angelica was very helpful with trying to find alternatives but the alternatives were exceeding the value of my initial order, as the wigs were already made. The company stated they were not ready to compensate me to this degree (which i appreciate some were a £200+ higher cost to my initial order). Ive stated how important it is i get this sorted, as buying elsewhere could incur the same processing time and it will take me time to research as I've not really bought elsewhere.
Again I've not heard anything in days, despite my stated urgency.

Ive now had to buy elsewhere.
Its super frustrating following their socials and also seeing influencers I follow getting wigs from this brand and (yes its an assumption) but I cant imagine they'd get this service.

Things happen and systems fail, but the lack of real support or assistance or even notification of this failed order has really put me off this company.

Awesome customer service, answer quickly and ensures that the wig arrives safely. The quality of hair is amazing as well!

Let's do it again, the first review was rude. My fault.
One star definitely for good customer service, especially with Angelica!

Slow service/transmission, yet good service that is very inconsistent.
Wig dispatch times are very long, so I thought the wigs were of high quality.

I ordered a wig and it smelled really bad.
I washed it several times and the smell did not go away.
The wig went really bad in four weeks and I had to throw it in the trash.
I contacted the shop and they promised to send a new one, but it took almost two months to send a new one.
The new wig was also of very poor quality (only found out when I put on the head).
The wig smelled bad again, but I thought for sure it would come off in the wash this time.
Unfortunately, it didn't.
It had broken hairs and they were really visible in use, unfortunately I only noticed them after washing the wig and putting it on.

Unfortunately, the wigs are of very poor quality for the price.
You can certainly get much better quality for less.

It would be nice to hear some really good experiences with synthetic wigs from others?
I had two bad ones.
Could it be a coincidence?

I also want to say that I am an experienced wig user and own several wigs from different companies.
Unfortunately, I have received the worst wigs here.
Expectations were high because of the advertising.

I am sorry, this is my opinion and my experience.

The shop asks me to send the FIRST wig back to them in original condition to get my money back... 😅 how do I do that? Go back in time?
But they knew the wig had been used. I couldn't have predicted that the smell wouldn't go away or that the wig wouldn't last 4 weeks longer despite proper care.

Of course, with the second wig, I thought the same could not happen! I can't say about the quality, but the smell is strong and there were a lot of broken hairs. I noticed the broken hair only after washing and told the shop.
They want this back in its original condition too.
I need to become a magician and fortune teller so I can go back in time or see into the future what the quality of the wig really is 🙈

For now, I'll have to settle for the fact that my money has been completely wasted.
I would gladly pay for wigs if the price and quality were right.

Have a great summer!

-H

MORAMODE has been an amazing company to work with. The customer service is quite supportive. The workmanship of their products is excellent, thus the wigs I have purchased have been very beautiful. They look so natural, and the hair is silky and has a nice flow. I have had MORAMODE create my wigs for several years exclusively.