Amazzzzzzzing service & product..I had issues with a delivery but after contacting them a lovely lady (Flo) sorted it all very quickly, promptly & very supportive throughout, can't fault them in any w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My item did not arrive and I confess I didn’t even follow up because the prospect of a row didn’t appeal. However, I later received a standard review email from MyBeauty Brand and replied advising I n... もっと見る
企業が回答しました
The lip oil was to be delivered by DPD. I paid an additional £5 to secure a specific time slot. I gave DPD details about how to access the property with the key safe code and a telephone numbe... もっと見る
企業が回答しました
I had the most positive purchasing experience with Flo. I ordered one single lipgloss, which in the big scheme of things is so minor. The shipping company had a terrible shipping delay of several week... もっと見る
企業が回答しました
企業情報
当該企業による記述
MyBeautyBrand is the next-generation beauty collaborations platform. We partner with global artists, brands and talent to bring you innovative, expert-formulated, limited-edition beauty collections.
連絡先
T C Group Level 1 Devonshire House, 1 Mayfair Place, W1J 8AJ, London, 英国
- +44 7399 414759
- support@mybeautybrand.com
- www.mybeautybrand.com
4.0
ほぼ満足
516件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Haven’t even got the product I ordered…
Haven’t even got the product I ordered yet and it has been weeks. No reply when I enquired about the status of my purchase, via email. All in all pretty angry
2022年1月1日
The lipstick was shipped fast and it's…
The lipstick was shipped fast and it's a beautiful color.
2022年1月1日
Money debited - no news
Over three weeks ago money debited from a purchase, no order confirmation, no reply to my email contact.
2022年1月1日
Everything you said it would be.i just…
Everything you said it would be.i just think it can wear off faster than I would like. I wears it sans makeup.
2021年12月25日
Stolen item!!
I contacted this company they say it was delivered I checked around the perimeter my neighbors houses everywhere! I can’t find my package anywhere!! The stupid delivery driver delivered it to the wrong house!!I demand a full refund for this product!! I’m so upset it was a gift!!! My order was ORDER #13083!
2021年12月22日
自発的なレビュー
very poor customer services
I placed an order on the 3rd december and still have not received it. I have been emailing a lot over the last weeks and no one has come back to me. apart from the other day saying it had been shipped. i stipulated in my emails I needed it this weekend at the latest. No one came back to me. I wanted to give this as a present to someone for xmas but it now looks like the company has let me down. Very poor customer services.
2021年12月17日
自発的なレビュー
The makeup is amazing
The makeup is amazing. The quaility of the product is very high end. The packing is simple, yet really robust. The blusher hasn't cracked and ive been carrying it round in my handbag.
2021年12月11日
I did not receive the item I ordered…
I did not receive the item I ordered nor did I receive any sort of an email explaining that it has been canceled. Thanks
2021年12月7日
MyBeautyBrand からの回答
Hello Alice,
I do apologise for this. Please can you provide your order number so I can look into this further?
Thank you,
MyBeautyBrand x
Over It!!!
I cannot believe that I’m even getting asked to leave a review! I have yet to receive my order that I placed 3 weeks ago! I haven’t heard a word from this Company that my order has even shipped and I emailed this Company twice now asking where my order is and NO ONE has even bothered to answer me! They have taken my money but I have yet to receive anything! In this day and age, this is CRAZY!!!
2021年12月2日
MyBeautyBrand からの回答
Hi Bridget,
Thank you for shopping with us at MyBeautyBrand. I’m extremely sorry that your order was unfortunately one of the very rare orders that seemed to of slipped through the warehouses net with the Black Friday and Thanksgiving period. We’ve since resolved this for you. Please email me personally when you’d like to order again and we’d love to offer you 20% off your next order.
Best wishes,
MyBeautyBrand team x
Prompt delivery,high quality products
2021年11月18日
Ho fatto l’ordine settimane fa e non…
Ho fatto l’ordine settimane fa e non riesco a trecciare il mio pacco. Non so se aspettare ancora o chiedere indietro i soldi dato che non so dove sia finito.
2021年11月10日
MyBeautyBrand からの回答
Hi Martina,
Thank you for shopping at MyBeautyBrand. I am sorry you have not received your order yet. I can see this is still in transit to you. I have asked our warehouse to contact DHL for you to find out where your order is.
I have also emailed you from support@mybeautybrand.com.
Best,
Flo,
MyBeautyBrand Support Team
Really quick delivery
2021年11月4日
MyBeautyBrand からの回答
Hi Amy,
Thank you for shopping with us at MyBeautyBrand and for leaving your positive feedback. The team really appreciate this.
We are pleased that your order arrived to you quickly and we hope that you enjoy using our ByMe Colour Changing Lip Oil.
Please check out our other product on our website and sign up to our mailing list, if you have not already done so.
Thank you again for your review, we hope that you will shop with us again soon.
Flo,
MyBeautyBrand Team
Excellent
Excellent, top quality products that fluids on easily. The pigment is pigment is unbelievable with amazing staying power. Doesn't loose colour over the course of the day and didn’t crease! Definitely will keep buying again and again xx😘🥰💄
2021年11月3日
自発的なレビュー
MyBeautyBrand からの回答
Hello,
Thank you for shopping at MyBeautyBrand and for leaving us your lovely review.
The team are so happy to hear that you are loving your order and the quality of our products!
Please sign up to our mailing list if you have not already, to hear about our latest product launches and news.
Thank you again for you review, we really appreciate your feedback and we hope that you will shop with us again very soon!
Flo,
MyBeautyBrand Team
MyBeautyBrand からの回答
Hi Fiona,
Thank you for shopping with us at MyBeautyBrand. The team are so happy to hear that you are loving our new x Hannah Martin Perfect Pink Lip Oil and that your order arrived quickly.
Please check out our other x Hannah Martin products on our website and don't forget to sign up to our mailing list, to hear about our latest launches and news if you haven’t already.
Thank you again for you review, we really appreciate your feedback and we hope that you will shop with us again soon.
Flo,
MyBeautyBrand Team
Have only tried the perfect pink lip…
Have only tried the perfect pink lip oil so far, but it is brilliant!!! I’ve had dry lips for half the year and I can feel it’s doing wonders already. Be perfect for the Australian summer
2021年10月28日
MyBeautyBrand からの回答
Hi Natalie,
Thank you for shopping with us at MyBeautyBrand and for leaving your review.
The team are so happy to hear that you are loving our new x Hannah Martin Perfect Pink Lip Oil. We hope that it will become one of your summer essentials!
Please check out our other x Hannah Martin products on our website, that we know you will also love and don't forget to sign up to our mailing list, to hear about our latest launches and news.
Thank you again for you review, we really appreciate your feedback and we hope that you will shop with us again in the future.
Flo,
MyBeautyBrand Team
Great value for money - very impressed
The products received were great quality and value for money. Shipping was super fast and there is a discount for first time customers - very impressed all round.
2021年10月25日
MyBeautyBrand からの回答
Hi Sian,
Thank you for shopping with us at MyBeautyBrand and for writing a review, we appreciate the feedback!
We are pleased to hear that your order arrived quickly and that you are happy with the value for money of our Mystery Bag!
Please sign up to our mailing list for the latest product launches and promotions.
Thank you again for your review, we hope that you will shop with us again soon.
Flo,
MyBeautyBrand Team
Nothing against the product but I have…
Nothing against the product but I have yet to even receive it. Can't like a product you don't even have.
2021年10月22日
MyBeautyBrand からの回答
Hi Jordan,
We are so sorry your order has taken a while to get to you!
I have emailed you, as the tracking says it should have been delivered on the 22nd October.
We will get this sorted out as soon as possible!
Best wishes,
Ruby,
MyBeautyBrand team
Very fast shipment and amazing customer…
Very fast shipment and amazing customer service! Very happy with my purchase!
2021年10月22日
自発的なレビュー
MyBeautyBrand からの回答
Hello Lianne,
Thank you for shopping at MyBeautyBrand and for leaving your positive review.
The team are so pleased to hear that your order arrived quickly and that you are happy with our customer service!
We hope you are loving our new x Hannah Martin Perfect Pink Lip Oil! Please check out our other Hannah Martin products on our website, that we know you will love.
If you have not already done so, please sign up to our mailing list to hear about our latest launches. Thank you again for you review, we hope that you will shop with us again soon.
Flo,
MyBeautyBrand Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。