Neptune - Cambridge レビュー 

Pleasant and helpful staff without being intrusive in the store.
Delivery instructions clear and efficient.
Delivery on time.

We visited the cambridge store two or three times before choosing a new dining table and chairs. The staff were helpful and did not put you under any pressure to purchase
Having chosen a new table and chairs they arranged delivery within a week
The delivery staff were also very helpful and pleasant

Friendly efficient service, on time delivery. Quality products.

More than extremely pleased with our Neptune kitchen. It exceeded all our expectations and we now have a kitchen that is timeless and is stunning. The design, quality of the units and the installation/workmanship was exceptional. Would highly recommend to anyone considering.

Superb product for life! .....or until we want to change it. Excellent customer service! Everything and everyone from start to finish! Worth every penny and I would recommend to all who want a kitchen to be really proud of!

Delivered new sideboard. Placed it where it needed to be taking care and explained how to look after it. Polite and very friendly. Great service and very pleased with it.

We recently had our new kitchen designed and installed by Neptune Cambridge. Claire did a fantastic job designing the kitchen and took onboard everything we wanted and offered some great suggestions. James did an excellent job project managing the installation and liaising with our builder on the extension and timing of the installation. Ben, the fitter was meticulous in his work and left the place clean and tidy every night.
Lastly but not least a big thanks to Danya for sorting out the issue we had with the dresser which was replaced with no hesitation.

We absolutely love our kitchen and definitely made the right decision in choosing Neptune.

Nikki in the Cambridge store has been brilliant assisting us to choose numerous pieces. Nikki is friendly, professional and knowledgeable. We are appreciative of all the time she has spent with us. We are grateful for all her great advice and guidance.

Staff always very helpful and friendly, especially the lady that served us (unsure of her name).

Ordering and delivery service first class. Poor communication around likely delivery and certainty of delivery was not given until very last minute. One item was causing the delay but it did create unnecessary stress. Also two smaller items were added by us and we were told all would arrive together but this didn’t happen. Delivery team and front of house staff were excellent which helped to make up for the middle part!

Good stock of quality tasteful stock .
PLUS PLUS… the staff are always friendly and helpful.

Very friendly helpful staff who know their merchandise

Very well organised and pleasant, personal service. Delivery guys unwrapped everything and took away all the packaging, including some which wasn’t from their delivery!

Excellent quality furniture, can not fault that. The delivery wasn’t quite as smooth as I’d hoped. Communication from the actual delivery people was poor, I never received an email or call to confirm time. I was promised a ‘white glove’ service, assembly of bench , removal of rubbish etc . This didn’t happen. Dropped off box and left.

Today we did the final sign off on our new kitchen from Neptune. What I've learned through the process is that you can't pay for perfection - because humans aren't perfect! But I don't regret a penny I spent on my Neptune kitchen (and we spent quite a few) because from design through to completion we have been met with care, competence, kindness, solution focussed people and with a stroke of brilliance here and there (especially in our designer). There was plenty of humanity along the way (things didn't run smooth as they rarely do in the middle of a remodel), but things not being smooth doesn't need to be stressful if you're working with people who care about getting it done right. We are absolutely delighted with our kitchen, with our bright orange tangarine everhot stove, with our old kitchen table and with space for a dancefloor if the table is moved (our design criteria was that the kitchen is always the place for dancing in the best parties). Our teenagers are using it much more, helping themselves to food and even cooking for themselves more. Our endless thanks to Clare, for her inspirational design and clear explanations of what was possible and what wasn't possible and suggesting great alternatives, and to James for endless patience and kindness, and to the multiple kitchen fitters who made it all come to life. We love it. Thanks!

The whole journey from selecting my kitchen, the design and installation has been such a positive experience.
The team have been great and attention to detail perfect.
I would recommend taking a look at Neptune for your kitchen.

We are delighted with our beautiful Neptune kitchen. The whole process from design to installation and beyond went smoothly, and all of the team were friendly, professional and great to work with. Beth and Claire took time with the design. They always listened, made helpful suggestions and communicated well with us over amendments to ensure that the overall result was perfect. We love the style, colours and practicality of the kitchen as well as the quality of the products. Jen managed the ordering process well, including efficiently organising a replacement when the wrong oven was delivered. James did an excellent job as project manager, getting the technical details exactly right and even overseeing the installation while we were on holiday. Ben (fitter) and Matt (painter) worked skilfully and carefully and everything was completed with no mess. Thank you all for working on our project. We would be very happy to recommend Neptune Cambridge

Shop layout is always beautiful and staff are equally lovely. Always on hand to answer questions, hospitable but not pushy.
Love the range of classic, well made products. Expensive but beautiful.

We are delighted with our beautiful Neptune kitchen recently installed. Beth and James made the whole process stress free and were always available to answer all our queries. Thank you to Jennifer too for her help with the project. The kitchen fitters were skilful and obliging. We couldn’t have chosen better and would certainly recommend Neptune.