Our experience of Neptune (Chichester store) and customer services has been fantastic. Every staff member has been super helpful and gone above and beyond to assist our home furnishings. The qual... もっと見る
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The staff are excellent. So helpful and friendly. Got exactly what I needed ordered and delivered super quickly. Fabulous- thank you for such top notch customer service
We are delighted with Neptune for a whole range of reasons however the exceptional level of service received within the store (Chichester for us), from customer services and the delivery teams i... もっと見る
Our visit to Chichester was exceptional. Eden was most helpful and knowledgable and spent a long time with us- she was also very patient !Subsequently we have ordered a bed/headboard and we have spoke... もっと見る
企業情報
Neptune - Chichester について
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
連絡先
Drayton Lane, Drayton, PO20 2EW, Chichester, West Sussex, 英国
- 01243 904417
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Neptune - Chichester からの回答

Neptune - Chichester からの回答
Staff are always helpful
Staff are always helpful, they are great with advice, and often offer you a coffee.

Neptune - Chichester からの回答
Another positive shopping experience at…
Another positive shopping experience at Neptune Chichester. We visited to purchase dining chairs and Jenny and the team were very helpful, bringing the chairs out, making coffee and letting us seat-test without any pressure to make a decision. We left very happy with our purchase and Jenny made the ordering process very simple. She advised us on other products to maintain our existing Henley furniture. Best of all…our large German Shepherd was made very welcome and fed treats - another fan of shopping at Neptune

Neptune - Chichester からの回答
Thank you
Even though I my query was rather 'off-the-wall', Eden was patient, charming and most helpful. Altogether a very pleasant experience. Thank you Eden._

Neptune - Chichester からの回答
Excellent service
I visited the beautiful Neptune Chichester store last Saturday with my father who was looking for a present for his daughter in law. When I asked for some help Eden went above and beyond in the service and support that she gave us both. Thank you

Neptune - Chichester からの回答
If I could give ten stars I would
If I could give ten stars I would. This beautiful store is laid out in such an inspirational way. The welcome and offer of coffee whilst you wander from room to room makes you feel as if your visiting a friends home. There is always help and advice when you need it nothing is too much trouble from choosing a paint colour designing a room or in my case help with simply decorating a coffee tray and two vases with a few seasonal festive ideas, I have a whole house to decorate and furnish and Neptune will be my first port of call. Thank you.

Neptune - Chichester からの回答
Super helpful assistants
The shop was very busy but stall took the time to look in stock and then when they couldn't find ordered in for me xx

Neptune - Chichester からの回答
Wonderful product, friendly staff
After many visits and a lot of deliberation and indecision, we chose what have proved to be the perfect sofas. They are well made, incredibly comfortable and a beautiful colour. Over the course of our visits, we were helped by a variety of staff members. Every one of them was patient, informative and, most of all, friendly. At no point did we feel pressured to buy, or that we were being ‘sold to’. We will definitely shop here again and would thoroughly recommend to anyone.

Neptune - Chichester からの回答
Fabulous service and hospitality today…
Fabulous service and hospitality today at Neptune, Chichester, especially from Karen! Really pleased with our purchases for a friend’s birthday, which she will absolutely love!

Neptune - Chichester からの回答
Neptune is a complete experience
Neptune is a complete experience. You can see everything that interests you in a well visualised context. The people there don’t seem like staff, they just want you find what is right for you. There is no pressure, just lots of pleasure.

Neptune - Chichester からの回答
A great range of high quality homewaregreat range of Quality products …
A great range of Quality products nicely displayed, in our case speedily delivered in great condition . Premium prices but great to see it s all in one place

Neptune - Chichester からの回答
I have shopped at the chichester shop…
I have shopped at the chichester shop for years. The staff go beyond in assisting no matter how small your purchase might be. Ive just purchased a kitchen table, 4 chairs, à bench and 2 bar stools. The experience from start to finish was fantastic. The helpful design advice from staff is invaluable. It wasn’t the cheapest option I looked at but it has exceeded my expectations.

Neptune - Chichester からの回答
Jenny Brooks - making buying a pleasure
Jenny Brooks who I had originally met in your Chichester shop some time ago and where I saw the Ardingly Desk. Jenny had been very helpful when I was there so I contacted her by phone once I had made the decision to buy the desk, she went out of her way with information and advice with the purchase - an exceptional service for which many thanks.
Yet another pleasant experience.
Yet another pleasant experience.
Knowledgable, personable and attentive staff.
Jenny is a really lovely, funny lady who goes above and beyond.
Will be back again……and again, thank you
Great shopping experience with Jenny
We were warmly greeted by Jenny and she was extremely helpful and knowledgable and the coffee was excellent too !

Neptune - Chichester からの回答
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