New Car Discount レビュー 

297
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

⭐⭐⭐⭐⭐ My second new car from them – and once again, absolutely fantastic service! I bought my first new car from them 15 months ago and, after such a fantastic experience, there wa... もっと見る

5つ星のうち5の評価

Just purchased a new Hyundai Kona EV through NCD. They were able to offer me an absolutely stonking deal '000s better than going to a dealer direct or other new car buying platforms. I was updated wit... もっと見る

5つ星のうち5の評価

Well where to start,had been on the lookout for a certain vehicle and came across NCD website looking through the site (which was really easy to use).I found what I was looking for and at a GREAT PRIC... もっと見る

5つ星のうち5の評価

New car discount.cim were outstanding.my jaecoo j7 came early and delivered to my door.Thamks to nick who kept me updated.Think most would worry about paying day before delivery but if you pay deposit... もっと見る

企業情報

  1. 乗り物・運輸

さまざまな外部ソースから提供された情報

Established in 1993, New Car Discount has gone from strength to strength offering unrivaled levels of discount and service to our growing base of loyal customers. Today, we are the UK's largest independent vehicle and finance brokerage providing tailored finance schemes and a broad range of new and used vehicles to both personal and corporate customers across the UK, stocking every make and model. Every year our customers collectively benefit in saving £millions off showroom prices.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

297件のレビュー

5つ星
4つ星
3つ星
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1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(297)

過去12か月のレビュー数: 17件

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5つ星のうち5の評価

How to buy a new car

All aspects of contact with the company were great
Excellent communications
Questions/queries answered by return
Very fair prices and a really seamless process to provide me with an excellent new vehicle

2023年11月28日
自発的なレビュー
5つ星のうち5の評価

Great service

John and Nick at new car discount were very helpful and in fact enabled me to take advantage of a further discount with only fifteen minutes to spare! The whole process was very smooth with great communication. Car delivered exactly as promised. Would happily recommend and use again in the future.

2023年11月9日
自発的なレビュー
5つ星のうち5の評価

OUTSTANDING CUSTOMER SERVICE!

I don't suffer fools gladly ( aged 58 and counting ) thus there are a few professions out there that I normally dread dealing with, for example estate agents, car dealers, solicitors, politicians etc. not necessarily in that order! What a refreshing change having just taken delivery of a new Hyundai Tucson today, ordered via Nick and John at NCD and delivered by Paul. Utmost professionalism from all involved from start to finish, every single telephone call or email answered immediately, even at the weekend late on a Sunday evening, not 3 days later like other companies out there! I cannot praise these guys enough, the service was outstanding from start to finish and the price was unrivalled nationwide. Brand new car, registered to me with full 5 year UK warranty and available within 10 days of ordering. The attention to detail here is superb, I wish the team at NCD every success in future years as you fully deserve it for the time and effort you put into the business and the customer service you provide 7 days a week. Well done all.

2023年10月13日
自発的なレビュー
5つ星のうち5の評価

Couldn't be happier

I have just bought a Hyundai Tucson after getting a lot of quotes from dealers and internet suppliers. After receiving a quote nearly £2k less than competitors, I was a little suspicious, particularly after all the glowing 5 star reviews on Trustpilot! But I sent them an email and got an immediate response from John Robertson. I have to say the entire process was flawless from start to finish. The main dealer said a 6 month wait - John got us a new 73 plate car in 3 weeks. Main dealer said Sunset Red discontinued - John found a cancelled order with exactly the spec we were looking for.
They are now first choice for any cars we will buy in the future.

2023年9月15日
自発的なレビュー
5つ星のうち5の評価

As good as it gets.

This is the second new car I have bought from new-car-discounts. On both occasions the service was impeccable. Every query, large or small, was dealt with promptly and efficiently. When the promised date of my new (73 plate) Nissan was pushed back to the end of October my sales agent John sourced me a choice of replacements within hours and I could not be happier with my new Kia.The delivery driver was very helpful and deserves a mention. I don't normally recommend companies but for these guys I make an exception. Way better than ANY main dealer I have ever dealt with in over 50 years of car buying, new and used.

2023年9月7日
自発的なレビュー
5つ星のうち5の評価

A very happy and satisfy buyer

This was my first time purchasing with New Car discount with Nick
I’m more than happy with my new Hyundia Tucson. the waiting time was up to 8 - 9 months, but I got it sooner. I also like to say dealing with Nick was very easy and he keep me informed with the status of the car. With all the dealers i spoked that I been before I got my car I know I got the best deal and Nick was a big help. Thanks to Nick.

2023年7月22日
自発的なレビュー
5つ星のうち5の評価

I have read some negative stuff and…

I have read some negative stuff and conclud that it may well depend on the make and model your buying. In my case I contacted John Robertson about a deal New Car Discount was offering on a MG Trophy.
The deal was amazing and couldn't be matched anywhere. I was a bit reluctant to buy a car this way, but I went ahead and ordered. There was a slight hiccup on delivery, which was not the fault of New Car Discount and I took delivery a couple of weeks later than I wanted.
John was extremely helpful and professional, which made the experience a lot less stressful for this 72 years old.
All I would advise is to make sure you have your questions answered before going ahead.

2023年7月13日
自発的なレビュー
5つ星のうち5の評価

New Car purchase

Went for a test drive at my local garage and asked about delivery. They said 2 months. Contacted Nick at New Car Discount and they provided me with the car I wanted, delivered to my door 9 days later. Very pleased, especially with more than 3000 pounds off the list price

2023年6月9日
自発的なレビュー
5つ星のうち5の評価

A hassle free and efficient way to buy a car.

A simple, easy and hassle free way to purchase a new car. Filled the form in online, paid £500 deposit. Bit of a wait due to shortage of electronic chips worldwide. A few emails exchanged with super quick responses. A couple of brief phone calls all dealt with efficiently by Nick.
New car delivered last week. Will certainly use again.

2023年3月1日
自発的なレビュー
5つ星のうち5の評価

Nick A is solid.

Can’t really fault Nick and the team.

Ordered a Santa Fe a year ago. Loads of delays on new cars but it finally got delivered! It’s lovely.

Thanks. Worth the wait.

2023年2月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic!

John Robertson was fantastic throughout the process. No fault of NCD but the car (like most) took a lot longer to arrive than expected but John kept me informed throughout. Extremely rapid replies on email and a very professional service. Got a great discount on the car. I cannot recommend this broker enough.

2022年12月16日
自発的なレビュー
5つ星のうち5の評価

fantastic customer service

Whilst looking for a new van i come across new car sales i made a initial enquiry. the next day i recieved a response by email requesting a phone call to discuss my needs. well from that phone call to the delivery of my purchase this is the best experience of customer care from buying a veichle online. John and the rest of the team were spot on in communication, the gentleman who delivered my van was extremly helpful and very polite. thank you all. will definetly reccomend this company. great prices that couldnt be matched or beaten online. great service.

2022年12月2日
自発的なレビュー
5つ星のうち5の評価

Communication was first class

Communication was first class with any queries etc being responded to on the same day and often within an hour. This is the second car from the company and both purchasing experiences were great.

2022年11月16日
自発的なレビュー
5つ星のうち1の評価

Where to start purchased a car in march…

Where to start purchased a car in march 2022 everything fine with the order received car all ok but to this day have never received a vehicle registration document for my car after several emails and calls to new cars discount and the dvla only to find my car was registered with a company before I received it so technically I become the owner of a pre registered car not what I ordered so when I receive my vehicle registration document from the dvla it will have two owners this has been a nightmare few months I will never buy from this company again would have gave no stars but that’s not permitted I would love to return the car to you you never offered me a full refund and never told me your supplier offered you that you told me I could have a refund minus £275.00 per calendar month I have had the car + wear and tear still have the email with that wording so if you could take the car back please do and give me a full refund I will be happy
with that and when I do buy a new car will be happy to wait so the lead times do not bother me but what does is getting the right order also the dvla expenses folks was £25.00 to pay for my own registration document that should have arrived with only my self on it then found out it was not dvla fault after all be warned

2022年11月9日
自発的なレビュー
New Car Discount ロゴ

New Car Discount からの回答

Hi Victor, sorry this transaction didn't go quite to plan. As you know, we ordered the vehicle on the basis that the car would indeed be first registered to you but only became aware of the change in registration process post delivery when you actually brought this to our attention. Unlike the previous car that you bought from us, the Nissan Juke, this was something we were unaware of. To be fair, our supplier offered us a refund due to the error albeit with a reasonable deduction for use and we replicated this in making that same offer to you in turn. Having done so we also understand why you chose not to return the car for a refund given the significant savings you made in the first place not to mention the long wait times now for a replacement. Regarding the £25 we paid you this was in response to your email of the 5th October 2022 where you said " Hi John, Still not received my vehicle registration document from dvla just been on the phone to them again do to manufacturer sending to wrong address the dvla now wants to charge me £25.00 to change that address to mine very disappointed with this happening so perhaps you can advise your dealer for me to pay me the £25.00 back please thanks" followed by " Hi John Many thanks for that John sorry about that it I have been pretty peeved of with the dvla bunch of wasters they are if you send cheque out to me my new address winch you have is below thanks again". In summary Victor we thought it only fair to refund you this cost that you incurred.

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