Cars2 Ltd - Yorkshires Trusted Motor Group レビュー 

1,005
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Car went in to Barnsley branch for a recall on the wheel nut hub and dipstick. Just picked up vehicle and it now has knocking noise to the rear of vehicle, something in which it didn’t go in with. Had... もっと見る

企業が回答しました

5つ星のうち4の評価

Overall, pretty good experience during the buying process. Straight to the point and honest coms. When there was a hiccup, it was L. Wigley, who sorted that out and in good time. So if you drop by,... もっと見る

5つ星のうち5の評価

I when to Cars2 in Bradford at first I was looking at the jaecoo but I fell in love with the geely starray and when I was looking I had amazing lady called Gina helping me all the way though my journe... もっと見る

5つ星のうち1の評価

Purchased a car last year and started having issues a few months later with uneven tyre wear. Initially thought just needed new tyres and tracking but when this went to be done we were advised the car... もっと見る

企業が回答しました

企業情報

  1. カーディーラー

当該企業による記述

With dealerships in Barnsley, Bradford, Huddersfield & Wakefield, we have a huge range of new & used cars for sale from Hyundai, Nissan, SEAT, MG and Renault/Dacia. View our stock online at Cars2.co.uk


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

1005件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 75%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(1,005)

過去12か月のレビュー数: 224

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from Matthew Dine at…

Excellent service from Matthew Dine at Cars2 Huddersfield. He was friendly, helpful and kept me updated throughout the purchase. He provided a detailed video of the car, answered all my questions and made the process straightforward from beginning to end. I’m very pleased with my new Peugeot 2008 and would happily recommend Matthew to anyone looking for their next car, he is a credit to the team at Cars2 Huddersfield.

2026年9月19日
自発的なレビュー
5つ星のうち5の評価

Superb

From the first introductions I knew this was the place to come. Service was top notch throughout.
Dealing with Elliot was superb. There were issues, but completely out of Cars2’s hands-but his calmness, communication and honesty was totally reassuring.
The car is perfect and I would highly recommend Cars2 Renault Wakefield (and Elliot himself) to anyone wanting a new car.

2026年9月17日
自発的なレビュー
5つ星のうち5の評価

just bought my 1st Dacia from cars 2…

just bought my 1st Dacia from cars 2 Wakefield . Me and my wife had a Renault Arkana which we bought 2nd hand and we brought it to Wakefield cars 2 for some warranty work the service we received was 10/10 the lady who runs the service department is amazing as are the service team . We were that impressed there was no where else even considered for our next car . Can I also give a mention to young jack in sales and Andy the sales manager who made the car buying experience a pleasure / would have given 11 out of 10 if I could like spinal taps amp cheers guys

2026年9月17日
自発的なレビュー
5つ星のうち1の評価

Renault barnsley shocking.

Your reply is a complete lie, we are buying new and have not spoken to anyone over the phone, you have not even bothered valuing our car so how would you expect to continue with a sale. I wont be pursuing with your company. Carwow are getting me great offers and px values.

Renault barnsley, went yesterday to view renault 5 with wife. Young lad came out, we asked if we could sit in one and he let us. He then went full tilt on the sell, I informed him it was for my wife and her car was at home so would have to bring it down for valuation. I'll give you a price now just give me your details. We did this as was told we'll get back to you tomorrow. Well nothing apart from an email from there new manager asking if we could do anything else. I replied you have not done or given me anything as yet. Looking at other reviews seems to be a thing that they don't want to followup to sell cars and just want face to face sell. Plenty of others around who I'm sure will sell us a car

2026年9月14日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Hi David Rogers. Thanks for your feedback however we have concerns over your comments. One of our sales team rang you on 14 September at 13.52 to inform you that we would shortly have a car in stock which would be a new car. You explained your preference was for a used Renault 5 and requested we ring you should a used model become available. In the 2 days since this call, sadly we still don't have a used Renault 5 to sell. We hope you have success finding a new car elsewhere.
Cars2 Social Media Team

5つ星のうち5の評価

Great service

Bought a nearly new Clio from the Huddersfield branch. Great service from Ben Proctor who was very patient with my picky demands for the exact spec I wanted. No pushy sales techniques!

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

I when to Cars2 in Bradford at first I…

I when to Cars2 in Bradford at first I was looking at the jaecoo but I fell in love with the geely starray and when I was looking I had amazing lady called Gina helping me all the way though my journey to get my new car. Gina was so amazing listened to my worry and helped me though picking my car and I’m so happy with the starray. Gina is most definitely asset to your company. Amazing customer service and amazing staff.

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

muhammad showed great customer service

Muhammad showed great experience at nissan wakefield. he was very friendly and helpful, went above and beyond to have car ready for me asap and i really appreciate that. would definitely recommend if you’re looking to purchase a new vehicle. 👍👍👌

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

From walking into the showroom up to…

From walking into the showroom up to buying our Dacia, the whole experience was excellent. No pressure, just fabulous friendly service. Ed has been there throughout, friendly, very helpful and always there for any questions. Brilliant Dacia showroom, manager so helpful too! Really can’t recommend Ed highly enough.

2026年8月16日
自発的なレビュー
5つ星のうち4の評価

Decent

Overall, pretty good experience during the buying process. Straight to the point and honest coms. When there was a hiccup, it was L. Wigley, who sorted that out and in good time. So if you drop by, he's your man.
No pressure applied and reasonable to deal with when coming to an agreement. I was certain in what I wanted before talking to anyone, so if that's the way you approach it, you'll do alright here as I have.
Aftersales and whatnot is yet to be seen, but we'll see how that goes in time.

2026年9月5日
自発的なレビュー
5つ星のうち1の評価

Issues with car and no help from Nissan Cars 2…

Purchased a car last year and started having issues a few months later with uneven tyre wear. Initially thought just needed new tyres and tracking but when this went to be done we were advised the car was damaged on the suspension and bent and needed to be repaired. We contacted Car2 to tell them twice and they never came back to us. My daughter then decided to pay for the part and new tyres and we hoped that was that. However less than 3 months later the uneven tyre wear is back and after even further checks more of the suspension and wishbone are bent and need replacing. Cars2 are refusing to help at all when it is clear the safety checks they have done should have failed. Please take care when buying a car from here. We are now stuck with a car that still have damage that needs to be repaired and having to go to the Motor Ombudsman.

2026年9月5日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Hi Keith McGrane. Thank you for your comments and we are sorry to hear of your frustrations. We understand your complaint has been investigated by our Head Office Team and should we be contacted by the Motor Ombudsman, we will respond to any queries they raise.
Cars2 Social Media Team

5つ星のうち1の評価

Bought a car from cars2 Hyundai 8 weeks…

Bought a car from cars2 Hyundai Wakefield 8 weeks ago. Was assured that the car was a good car. Was pushed into the sale and they used threatening tactics. Took my driving licence off me and even though I asked several times for it back he didn’t return it until I had signed and paid deposit for the car. After only 7 weeks of driving the car I got a fault for the injector 4. Gave them the chance to fix it. Instead of fixing the injector 4 they put a fuel filter in. Broke down again on my way home. Now refusing a refund under the consumer 2015 act. Avoid this garage at all costs. They have dodgy cars and won’t give a refund under law.

2026年9月5日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Hi A Smith. We are sorry to hear you are unhappy but understand your complaint is now being investigated by our Head Office Team.
Cars2 Social Media Team

5つ星のうち5の評価

Amazing company

Amazing company. Helpfull. Helped me all the way through the transaction. Delt with Paul and George customer service was 5 stars

2026年9月2日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Thankyou for the review and don't hesitate to get in touch if we can assist you further!

5つ星のうち5の評価

Many thanks Rio !

2026年9月1日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Thankyou for the review and don't hesitate to get in touch if we can assist you further!

5つ星のうち1の評価

Hide damage behind their online adverts.

Visited their Huddersfield dealership last Monday after driving an hour to view a VW Polo. Very low miles, interior like new and definitely a good car overall. However on arrival, it had scratches down every panel on the side shown in the photo, the bonnet and the VW badge, which were not mentioned in the advert or highlighted within photos. Some of these were down to the primer and had been filled in with a paint pen. The rear quarter on the other side rear has also quite obviously been painted at some point with a large amount of orange peel fading out into the doors. I appreciate that this is a second hand car and you'd expect the odd mark here or there, but for such substantial damage to not be noted in the advert is crazy.

We were asked to request Sonny, who was in a meeting so we were passed to another salesman who's name I don't recall. I mentioned the damage which I was told "would buff out". You can't buff out paint that's scratched back to primer. I mentioned this and he went to see if it could go to a body shop, which we were told it could. We test drove the car, which drove as expected for something with such low mileage and we were happy with the vehicle other than the paint damage. The young lad who was showing the vehicle had absolutely no idea about it and just sat in silence on the test drive which couldn't have felt more awkward.

We made an offer that reflected the cost of repairing the damage if we were to sort that ourselves and were quite literally laughed at by the salesman. Knowing how much a dealership would have paid for a trade in with damage of this nature, it was not a cheeky offer. Apparently it would cost them £200-300 to sort it and they would not move on price, but if we paid the asking price they would repair it. I would never commit to something like this without knowing the quality of the work that would be completed considering it'll need most of that side painted. Sonny did finally appear to show us other similar vehicles in the same price range... All of which don't have damage as we'd already considered most of them.

Funny how if it's only £200-300 for them to sort the damage that they've already reduced the vehicle £750. Surely it would make more sense to sort and sell for the full value? I can quote Sonny though that they "get customers that wouldn't care about the damage". Great for them overpaying for a car that's had 1 less service than the otherwise immaculate examples in the same price range.

Absolutely terrible attitude. No wonder it's been sat on their forecourt for 3 months! We've ended up buying a 2021 Mini with only slightly more miles, not a mark of damage and far more kit. Thanks for not taking us seriously, dodged a bullet. Couldn't care less about their customers, but apparently don't even want your money as we were only about a grand off the asking price to take it away same day...

EDIT FOLLOWING REPLY
Regardless of the first price mentioned, which was always a starting point... We offered £990 less than the asking price, which is not at all a cheeky offer considering the entire side would require paint work, which we weren't asking for fixing and would've taken it away same day. Great to see that you still have it sat on the forecourt as it has done for months now. Imagine if you sort the damage it'll fly out since it's otherwise a great car.

2026年8月24日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Hi Jack Betts. Thank you for your feedback and we are sorry to hear you are unhappy. Your comments are a bit surprising, and we feel it's worth noting your offer to buy the car was £3,000.00 under the asking price. Your comments have been forwarded to the management team to be used for feedback purposes and we are delighted you have managed to find a new car.
Cars2 Social Media Team

5つ星のうち5の評価

We have just Purchased a New Nissan…

We have just Purchased a New Nissan Leaf from Cars2 Wakefield and we dealt with Ben. We were extremely pleased with how Ben Dealt with us and nothing was too much trouble for him to help getting the car set up for us for driving away. All paperwork was dealt with very efficiently too and have no hesitation in recommending a trip to Cars2 if you are on the lookout for a New Nissan.

2026年8月26日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Thankyou for taking the time to leave the team such an in-depth review regarding your recent experience with us. Have a great day and don't hesitate to get in touch if we can assist you further!

5つ星のうち1の評価

Do Not Buy from this company and…

Do Not Buy from this company and especially do not but the warranty or service plan. They fob you off.
When I originally bought the car they were told I was waiting on an inheritance to come through I left a grand deposit but they still bothered me asking if i had heard anything and the last time they rung they left a voicemail asking if I had the money yet if I haven't of put a deposit down I wouldn't of returned. I paid for the service plan the past four years and this year it had its service nothing came up a month later had its mot it failed on its handbrake and they told me because most handbrakes are electric they don't check... My car that they sold me has never had a electric handbrake. But that was the reason they gave they also wanted to charge me £194 to but the car on the diagnostic machine to tell them what was wrong with my manual not electrical handbrake! Even though diagnostic testing is for electrical faults. Absolute cowboys! Avoid at all costs

2026年8月13日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

Hi evieeviolet. Thank you for your feedback and we are sorry to read you are unhappy. From your comments it does appear you purchased a car from us over 4 years ago and sadly, parts can fail on cars at any given moment. Should you require any further assistance please email csupport@cars2.co.uk
Cars2 Social Media Team

5つ星のうち5の評価

Great experience

Matthew Dine was brilliant He was friendly and professional and put us at ease . He really made the experience of buying a car stress free.

2026年8月22日
自発的なレビュー
Cars2 Ltd - Yorkshires Trusted Motor Group ロゴ

Cars2 Ltd - Yorkshires Trusted Motor Group からの回答

We are so pleased to hear about your experience with Cars2 :) Thankyou for the review and don't hesitate to get in touch if we can assist you further!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報