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5぀星のうち1の評䟡

Terrible company, scammers. They take extra money from landlords to write fake damages on the reports. On top of many incidents, they claimed the door of a dishwasher was missing, when in the ac... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I cannot recommend John W from No Lettings Go, Glasgow highly enough. From beginning to end, he was exceptionally personable, understanding and professional. He took the time to listen, explain... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve been working with No Letting Go Ealing since July, and Mary and Mark have been fantastic. They are friendly, professional and always quick to respond. They are incredibly accommodating, partic... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Abby was lovely to work with, managed to fit me in last minute despite her busy schedule. To my surprise they did an amazing job of noting every single detail. This will come in very handy for the fin... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䞍動産管理䌚瀟

圓該䌁業による蚘述

We offer Property inventory management services. Conducting inventory pre-tenancy check-ins,check-outs, mid-tenancy inspections, and more. As an independent and unbiased professional reporting service, our reports stand up to scrutiny and protect you in case of disputes


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4.0

ほが満足

TrustScore 5段階評䟡の4

159件のレビュヌ

5぀星
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3぀星
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1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(159)

過去12か月のレビュヌ数: 48ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great experience!

We have been working with Zoofa at Richmond, and the experience has been nothing but positive. She is extremely professional and consistently goes above and beyond to support our needs. Zoofa is very accommodating with her availability, even making the effort to fit in last-minute appointments whenever possible, which we truly appreciate.

She is a lovely person to work with—always friendly, approachable, and easy to communicate with. Her attention to detail is outstanding, especially at checkout, where she ensures nothing is missed and everything is handled thoroughly and efficiently. It’s clear that she takes great pride in her work and cares about delivering excellent service.

Thank you, Zoofa, for your dedication, reliability, and the amazing job you continue to do.

2025幎12月20日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Alice, thank you for your great review we really appreciate it and of course so does Zoofa. Its very rewarding for the assessors to receive such positive feedback about the service they deliver.
Best wishes, Justine Tomlinson

5぀星のうち5の評䟡

I recently used No Letting Go


I recently used No Letting Go Walthamstow and was incredibly impressed, especially with the service provided by Harriet. From start to finish, her customer care was exceptional. She was friendly, professional, and made the entire process feel smooth and stress-free.

What really stood out was her attention to detail. Harriet picked up on things I would have completely missed, ensuring that the inventory report was thorough, accurate, and clearly presented. It’s rare to come across someone who takes such pride in their work, and her diligence gave me full confidence in the final report.

Overall, an excellent experience. Harriet is a real asset to the company, and I wouldn’t hesitate to recommend their services to others.

2025幎12月1日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Charlotte,
Thank you so much for your 5 star review, and your recommendation. We will ensure your comments are passed to Harriet, who will be delighted!

5぀星のうち1の評䟡

Rude and inhuman

Dealing with bureaucratic managers who have no ability to talk to human beings marrred what was a reasonably good agency experience. West Berkshire No Letting Go would benefit from employing people who know how to deal with people not just paperwork and rules!

2025幎12月8日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Caz, im very sorry to hear this. Could you send me an email so i can understand what occurred, and enable me to investigate. Thanks.
justinetomlinson@nolettinggo.co.uk

5぀星のうち5の評䟡

NLG Warwick and Greenwich

Had NLG Warwick do a job, as I normally use Greenwich for the southern properties. Couldn’t see a difference between to two at all. Exceptional service, before, during and after. Well done and will be in touch again for more reports that need doing.

2025幎11月1日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Avtar,
Thank you for your 5 star review, we are delighted to hear both offices have delivered exceptional service for you from start to finish. Thank you for your continued support.

5぀星のうち5の評䟡

Honestly highly recommend Rachel Becky


Honestly highly recommend Rachel Becky and the team at NoLettingGo Warwick , always happy to switch yo or arrange last minute reports for us !! Thanks so much ladies !!!

2025幎12月4日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Charlotte, thanks so much for the 5 star review.
We really appreciate the feedback and of course your continued business.

5぀星のうち5の評䟡

Great service and experience

We've had an excellent experience with No Letting Go’s Warwick branch. The team is incredibly organised and efficient, making the entire process smooth from start to finish. Their attention to detail is outstanding — nothing is overlooked, and their thorough approach gives real confidence that everything is being handled professionally.
A special mention goes to Rach and Becky, who have been fantastic throughout. They’re friendly, reliable, and consistently go above and beyond to help. Their communication is clear and timely, and they make the whole service feel effortless.
Highly recommended for anyone looking for a dependable, detail-focused inventory service.

2025幎12月3日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Thank you for taking the time to leave such great feedback - and thank you for your continued business, we really do appreciate it!

5぀星のうち5の評䟡

Absolutely AMAZING service from Rachel


Absolutely AMAZING service from Rachel and Becky at No Letting Go Warwick. Both are super professional, approachable, reliable and they go above and beyond to make all checkouts, updates and inventories run smoothly. Nothing is too much trouble, accommodating appointments which sometimes are last minute. Would not use anyone else. Highly recommend using them. 5*****

2025幎12月2日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Thank you for your recommendation! Our assessors work hard to deliver a great service and are really boosted by positive feedback. Many thanks for your continued support.

5぀星のうち5の評䟡

I have been a landlord for 20 years

I have been a landlord for over 20 years and appreciated the expertise of Rachel and her team turning around a quick condition report before my new tenants moved in.

2025幎12月2日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Matthew, thank you for the great feedback, we really do appreciate it.

5぀星のうち5の評䟡

Great experience

I had a great experience working with the Greenwich office. Their team was organised, efficient, and reliable. Shewana managed things with great attention to detail and maintained clear communication throughout the entire process.

2025幎11月27日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Dear Wynne,
Thanks so much for your 5 star review. The Greenwich team work hard to deliver an effective service for their clients, so it is great to receive positive feedback. Many thanks for your business.

5぀星のうち5の評䟡

Excellent service

As professional landlords we've used No Letting Go, Ealing for all our inventories, check ins and check outs for a number of years. We are continuously impressed with their professionalism and thoroughness, and would highly recommend them.

2025幎11月18日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Guy - many thanks for the great review. The Ealing office are delighted and thank you for your continued business.

5぀星のうち5の評䟡

A well illustrated unambiguous eixt-inventory.

The exit-inventory carried out by Nolettinggo is the best I've every recieved and I have been letting properties for over 30 years. The report is clearly laid out with plenty of photograps. The assessment of the defects in the property is presented in a table format, which allocates responsibility to landlord or tenant. The format used by Nolettinggo is unambiguous and means both tenant and landlord fully understand the report. I will definately be using Nolettinggo in future.

2025幎11月7日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Vanda,
Thank you so much for sharing your experience of No Letting Go reporting - we really appreciate it!
Thanks for using our service and we look forward to working with you again.

5぀星のうち5の評䟡

No Letting Go Brighton provide an


No Letting Go Brighton provide an excellence service for our lettings company. At the moment, I have got them busy doing mid tenancy inspections but they also do inventories for us. I have been impressed with the accuracy of the reports, the quick turnaround and how they nothing phases them if I have questions about what's in the reports.

2025幎10月20日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Catherine, thank you for your review, its great to hear how pleased you are with the service. Many thanks for your continued business.

5぀星のうち1の評䟡

The only good thing about this company


The only good thing about this company is that their employee, Alison, turned up!
The series of absolutely incompetent, dishonest and downright stupid behaviour that followed is far too lengthy to describe here.
The eventual report bore NO resemblance to the current home I asked them to make an inventory for, located in Bath. It quoted damages, furniture and many other items that don’t exist and although the inventory clerk took current photos, nobody took the care or had the intelligence to correlate the words with the photos. Even the corrected version was totally wrong! In the end I said I would do it myself and the company I used (who hired these folk) gave me a full refund. The first excuse was a “technical error” 


What bothers me most is how and from where did they get an old inventory on MY property? They plagiarised a previous inventory which is not only ethically questionable but illegal and breaches my personal data. This is NOT ok!

I’m still waiting for Nolettinggo to give an adequate explanation and it’s now one month. I see other negative reviews here among the better ones, but I think they’re a shower and I’ll never use them again. I strongly suggest you find an alternative. These guys certainly talk the talk but
you know the rest!!

2025幎9月18日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Alison, im very sorry to hear this. The assessor did encounter a technical issue, which is why we did not charge for the report. This is very unusual, and it should not have stopped the assessor from correcting the problem for you. If you email me I will provide a more detailed explanation that will provide some reassurance on your data. justinetomlinson@nolettinggo.co.uk. Apologies again for the stress this must have caused you.

5぀星のうち1の評䟡

Lied on Check Out Document

They performed the post-tenancy inspection at a house we lived at, and lied on the check-out document about us being present at the check-out inspection (we had moved our weeks prior).

2025幎10月10日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Aidan, I am sorry to hear this, and can understand why you would find this upsetting. However, I can reassure you that it would make very little material difference to the report itself, but if you can send me the address details i can get this corrected for you.

Many Thanks justinetomlinson@nolettinggo.co.uk

5぀星のうち5の評䟡

Ryan from the Crawley office - recommended

Ryan from the Crawley office recently helped us with an inventory and we were really pleased with it. His attention to detail was great and he produced the report quickly. Would definitely recommend.

2025幎10月4日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Hi Simon, thank you so much for your review and recommendation. The assessors work hard to deliver accurate reports, so is very rewarding to receive such positive feedback. I'll make sure to pass your comments over to Ryan.
Many Thanks, Justine.

5぀星のうち5の評䟡

Reliable, professional, and easy to work with

We use No Letting Go for our property inspections, and they’ve been excellent. Booking is straightforward, communication is clear, and their inspectors are punctual, polite, and thorough. The reports land quickly, with clear photos and actions, which helps us keep on top of compliance and resident care. They’re flexible on short-notice appointments and proactive when issues crop up. Exactly what we need from a partner.
— Steve Gardner, Habodel Inspections Team

2025幎10月7日
自発的なレビュヌ
Nolettinggo ロゎ

Nolettinggo からの回答

Dear Steve, many thanks for sharing your experience, we also value working with such a professional organisation like Habodel. Thank you for your business and continued support.
Kind Regards, Justine Tomlinson

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