Northgate Vehicle Hire - Brent Cross レビュー 

Northgate Vehicle Hire - Brent Cross からの回答

2026年7月17日

Hi there, thank you for your kind review!

We're so pleased to hear that our front desk team were friendly, efficient, and able to help. Providing a welcoming and helpful service is something we take pride in, so it's great to know your experience reflected that.

We really appreciate your feedback and look forward to seeing you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年7月16日

Hi Ryan, thank you so much for taking the time to leave such a fantastic review!

We're delighted to hear that Adam, Des, and the rest of the Brent Cross team continue to provide the level of service you've come to expect.

It's great to know that arranging a like-for-like van during your MOT helped keep you on the road with minimal disruption, and we're glad the coffee was a nice touch too!

We'll be sure to pass your kind words on to the team—including the colleague at reception whose name escaped you! They’ll really appreciate your recognition.

Thanks again for your continued support. We look forward to helping you whenever you need us.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年7月15日

Hi Royan, thank you so much for your lovely 5-star review!

We're delighted to hear that every visit is a pleasure and that our front staff have consistently provided such helpful service. Your kind words mean a lot to the team, and we'll be sure to share your feedback with them.

Thank you for your continued support, and we look forward to welcoming you back again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年7月10日

Hi Robert, thank you for your great review!

We're so pleased to hear you enjoyed our fast service, friendly team, and even the free coffee!

We really appreciate your feedback and look forward to welcoming you back again soon.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年7月9日

Hi Jerson, thank you for taking the time to share your feedback.

We're sorry to hear that your experience didn't meet the high standard of customer service we aim to provide.

We take comments like yours seriously and will ensure your feedback is shared with the branch management team so it can be looked into.

We appreciate you bringing this to our attention and hope we'll have the opportunity to provide you with a much better experience in the future. If you wish to raise any further issues please do not hesitate to contact our customer service team at customer.services@northgate.co.uk

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年6月30日

Hi Hussein, thank you for your wonderful review!

We’re delighted to hear that you were so pleased with the service you received at our Brent Cross branch.

It’s fantastic to know that Eric welcomed you and handled your request to such a high standard. Providing excellent customer service is something we take great pride in, and we’ll be sure to pass on your kind feedback to Eric.

Thank you for taking the time to share your experience. We truly appreciate your support and look forward to welcoming you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年6月5日

Hello Paul, thank you for taking time to leave a great review!

We're delighted to hear that you found our team polite, efficient, and helpful throughout your experience. It's great to know that everything was clearly explained and that you felt well informed about the work being carried out. 👏🔧

We're especially pleased to hear that you were very happy with the service you received. Your feedback means a lot to us and will be shared with the team. 🌟

Take care,
Emma

Northgate Vehicle Hire - Brent Cross からの回答

2026年5月18日

Hi Ryan, thank you for your great review!

We’re pleased to hear you had a good experience and were happy with the quick turnaround. Eric and the team will really appreciate your kind words.

Thanks again for your support, and we look forward to seeing you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年5月15日

Hi Nathan, thank you for your great review!

We’re really pleased to hear you received very good and quick service today.

Your feedback is much appreciated, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年5月5日

Hi Josefa, thank you so much for your kind words!

We’re really pleased to hear that Des, Colin, and James made such a positive impression. They take great pride in their teamwork and in doing everything they can to help our customers—especially in situations like yours where you arrived without a booking.

It’s great to know they were able to fit you in and work hard to get your van sorted the same day. We’ll be sure to pass your feedback on to them—they’ll really appreciate it.

Thanks again for taking the time to share your experience!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年3月6日

Hi Darrell, thank you for the fantastic review! 😊

We're delighted to hear that you had such a positive experience with Ben and the team at Brent Cross. It’s great to know that Ben took the time to explain everything clearly and help you feel comfortable driving an automatic for the first time.

We’re also really pleased the whole process was quick and straightforward for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback! 🚗

Take care,
Emma

Northgate Vehicle Hire - Brent Cross からの回答

2026年1月27日

Hi there, thank you for taking the time to share your feedback! 😊

We’re delighted to hear that Des and Mohamed were so helpful and provided you with such good customer service. We’ll be sure to pass on your kind words to them — they’ll really appreciate it.

Your feedback is valuable to us and helps us continue to improve across all our branches.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年1月26日

Hi Philly, thank you for such a kind review!

We’re delighted to hear that Adam and Colin were so helpful and generous with their time. Making sure our customers feel completely comfortable and leave with the right vehicle is really important to us, and it’s great to know Adam went the extra mile.

We truly appreciate your feedback and hope to see you again soon! 🚗✨

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年1月22日

Hi Ryan, thank you for your wonderful feedback!

We’re thrilled to hear that our Brent Cross team consistently provides helpful and efficient service. We’ll be sure to pass on your kind words to the team — and we’re glad you’re enjoying the coffee too!

Thanks for choosing Northgate, and we look forward to seeing you again
soon 😊☕

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2026年1月13日

Hi Tracy,

Thank you for taking the time to leave such thoughtful feedback. We’re really pleased to hear that your visit went so smoothly and that you felt well looked after by the team. We understand how important it is to keep things moving, especially when it comes to MOTs, so it’s great to know the process was handled quickly and efficiently.

Adam will be delighted to hear your kind comments. Taking care of the details and minimising disruption for our customers is something we take pride in, and your feedback means a great deal to us. We truly appreciate your support and look forward to helping you again in the future.

Thanks again,
Emily

Northgate Vehicle Hire - Brent Cross からの回答

2025年12月22日

Hi Karzan, thank you for your kind feedback 😊

We’re delighted to hear that Adam was welcoming and provided excellent customer service. We’ll be sure to pass on your comments — he’ll be thrilled to hear this!

We really appreciate you taking the time to share your experience.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2025年12月22日

Hi Andrew, thank you for your wonderful feedback.

We’re delighted to hear that the customer service you received was second to none. While we’re sorry to hear about the issues with your hire van, it’s great to know that Clare at our Brent Cross branch was so helpful, proactive, and kept you informed throughout.

We’ll be sure to share your kind words with Clare and the team — they’ll really appreciate it. Thank you for your patience and for recognising a team that truly cares.

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2025年12月10日

Hi Jacqueline, thank you so much for taking the time to share this wonderful review! We’re delighted to hear that the Brent Cross team — Anil, Claire, Adam, Ricky, Ben, and especially Desmond — were able to support you during a stressful breakdown situation.

The team truly appreciates your kind words. Desmond will be especially pleased to hear his extra effort made a real difference. We’re also glad that the updates from Claire and the Hire Desk helped keep everything moving smoothly.

It’s always our goal to make sure you feel well looked after, and feedback like yours means a lot to everyone here. Thank you again for your trust and for recognising the team’s hard work.

Well done Brent Cross indeed — we’ll make sure they see this!

Take care,
Imogen

Northgate Vehicle Hire - Brent Cross からの回答

2025年12月1日

Hi Ramanathan, thank you so much for your wonderful review!

We're delighted to hear that the Northgate Brent Cross team were able to help you out, especially on a busy Friday afternoon. The team always aims to go the extra mile, so it means a lot to know their support made such a difference.

We truly appreciate your kind words — I’ll be sure to pass them on to the Brent Cross staff. Hats off to you as well for taking the time to share your experience!

Thanks again for choosing Northgate, and we’re always here if you need us. 🚗✨

Take care,
Imogen