Northgate Vehicle Hire - Hull レビュー 

Northgate Vehicle Hire - Hull からの回答

2026年10月6日

Hi Andrew, thank you for taking the time to share such wonderful feedback.

We're delighted to hear about your positive experience with the Northgate Hull team over the past year. Building strong, reliable partnerships with our customers is incredibly important to us, and it's fantastic to know that our team has consistently delivered the level of service you expect.

A special thank you for your kind words about Ellie. We're thrilled to hear how much of a positive impact she has made through her responsiveness, flexibility, and commitment to supporting your vehicle requirements. Going above and beyond for our customers is exactly the standard we strive for, and your comments highlight just how valuable Ellie is to both our customers and our business. We'll be sure to share your recognition with her and the wider Hull team.

Thank you again for your continued trust and partnership. We truly appreciate your support and look forward to working with you for many years to come.

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年9月10日

Hello Calvin, thank you for your review!

We're delighted to hear that Gemma was able to turn things around so quickly following the safety recall on your vehicle. 🚚👏

We understand how disruptive unexpected repairs can be, so it's fantastic to know that Gemma helped get your vehicle back on the road within 48 hours rather than the original timeframe.

We'll be sure to pass your kind words on to Gemma. Thank you for taking the time to share your feedback and for choosing Northgate! ✨

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年9月4日

Thank you for your review, John!

We're delighted to hear that you felt so well looked after during your visit to Northgate Hull.

A special thank you for recognising Kristen, Erika, and Ellie. It's fantastic to hear that Kristen kept you refreshed while you waited, Erika clearly explained the fault and repair, and Ellie helped coordinate everything to make the experience as convenient as possible. 🙌

We're especially pleased that the team were able to help you get home when the repair couldn't be completed until later in the day. Going the extra mile for our customers is what we strive for.

Thank you for taking the time to share your feedback. We'll be sure to pass your kind words on to the team. 🚐

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年9月3日

Hi Mike, thank you for your review!

We're absolutely delighted to hear about your experience with Kristen and Ellie during your van changeover. 👏

It's wonderful to know that they were so helpful, courteous, and professional, and that their positive attitude helped brighten your day. We're especially pleased that they took the time to answer all of your questions and made the whole process such a pleasant experience.

We'll be sure to pass your fantastic feedback on to both Kristen and Ellie. I'm sure they'll be thrilled to hear they've been called superstars! ⭐

Thank you for taking the time to share such kind words. We look forward to welcoming you back on your next visit.

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年9月1日

Hello Pappa, thank you for your review!

We're delighted to hear that you received fantastic customer service from start to finish and that the whole process was hassle-free.

A special thank you for mentioning Nigel and Gemma. It's wonderful to hear that Nigel went above and beyond to arrange an extra day on hire when you needed it, helping to make your move that little bit easier. 🏠

We'll be sure to pass your kind words on to both Nigel and Gemma, as well as the wider Hull team. Thank you for your recommendation and for choosing Northgate.

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年9月1日

Hi Natalie, thank you for your review!

We're delighted to hear such wonderful feedback about the Sheffield team and your experience with both our Rental and Workshop departments.

A special thank you for mentioning Emily. It's fantastic to hear that she's always happy to help and consistently finds a solution, no matter the challenge. Her "no mess, no fuss, no coconuts" attitude sounds like it's become a real trademark! 😄🥥

We'll be sure to pass your kind comments on to Emily and the rest of the team. Thank you for your continued support over the years.

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年8月14日

Hi Laura, thank you for your review!

We're so pleased to hear that your first visit with us for your work van service was such a positive experience. 🌟🚐

It's wonderful to know that Kristen gave you such a warm welcome and helped you settle in with a coffee and some snacks. ☕🍪 Her friendly and attentive approach is exactly what we aim to provide for every customer.

We're also glad you were able to make good use of the workspace while you waited. Creating a comfortable environment where customers can relax or stay productive is something we're always striving to offer.

Thank you for taking the time to share your experience. We'll be sure to pass your lovely comments on to Kristen. We look forward to welcoming you back again soon!

Take care,
Emma

Northgate Vehicle Hire - Hull からの回答

2026年6月12日 に更新

Hi Lee, thank you for your lovely review!

We’re delighted to hear that Gemma Wilkinson made your experience of opening an account with Northgate so easy and straightforward.

Providing a smooth and supportive service is exactly what we aim for, so it’s great to know Gemma delivered this for you. We’ll be sure to pass on your kind feedback to her.

Thanks again for taking the time to share your experience, and we look forward to supporting you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年6月10日

Hi Oti,

Thank you for your lovely feedback.

We're happy to hear that our Hull branch stood out to you in terms of efficiency and quality. Our depots work incredibly hard to make sure all our customers are serviced as quickly and smoothly as possible, so its good to know there work has made a difference.

We hope to see you again in the future and thank you again for taking the time to leave your review.

Take Care,
Emily

Northgate Vehicle Hire - Hull からの回答

2026年6月9日

Hi Phil,

Thanks for taking a moment to provide us your feedback.

We’re delighted to hear about your positive experience with our Hull Branch. It's important to us that are rental processes are clear and easily explained to our customer's, no doubt due to helpful individuals such a Kristen.

It's great to know that her professionalism and work ethic stood out. We’ll be sure to pass your kind comments on to her and the wider team.

Thank you again for choosing us, and we look forward to supporting you in the future.

Take Care,
Emily

Northgate Vehicle Hire - Hull からの回答

2026年5月15日

HI Jude, thank you for your wonderful review!

We’re delighted to hear the team at the branch provided fantastic service and were so helpful in arranging your bookings at convenient times.

Your kind feedback means a lot to us, and we look forward to assisting you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年5月8日

Hi there, thank you for the great review!

We’re delighted to hear you enjoyed the friendly service, quick turnaround, and the coffee and snacks while you waited. It’s wonderful to know we made your visit a comfortable one.

We really appreciate your feedback and hope to see you again soon!

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年4月30日

Hi Richard, thank you so much for your fantastic review!

We're delighted to hear you felt welcomed and comfortable during your visit, and that you were able to make use of the waiting area while your van was being taken care of.

Kristen and Nigel will be especially pleased to hear your kind words—we’ll be sure to pass your feedback on to them, along with the workshop team who worked quickly and thoroughly on your vehicle.

We really appreciate your recommendation and look forward to seeing you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年4月27日

Hi Laura, thank you for your fantastic feedback!

We’re so pleased to hear you had a great experience and that Ellie was able to make things easier for you — especially helping to avoid such a long trip. We’ll be sure to pass on your kind words to her.

We really appreciate your support and look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年4月17日

Hi Lee, thank you so much for your kind words!

We're thrilled to hear you had a fantastic experience with us. Ellie and Nigel will be especially pleased to know their efforts made such a positive impression—they truly care about providing the best possible service.

Your feedback means a lot to our team, and we really appreciate you taking the time to share it. If there's ever anything else we can help with, please don’t hesitate to get in touch.

Thanks again!

Imogen

Northgate Vehicle Hire - Hull からの回答

2026年3月27日

Hi Luke, thank you so much for taking the time to leave us such a kind review!

We’re really pleased to hear that Chris at our Hull depot was able to get your van sorted quickly and back on the road without any hassle. It’s great to know the service, from the oil change to the test drive, gave you confidence that everything was running as it should.

We’ll be sure to pass your feedback on to Chris – he’ll be delighted to hear it!

Thanks again for choosing us, and we look forward to helping you in the future.

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年1月30日

Hi Gareth, thank you very much for your continued support and kind recommendation!

We’re delighted to hear that you’ve had such positive experiences with Northgate and that our team consistently provides a professional service to a high standard.

Your feedback really means a lot to us, and we look forward to supporting you again in the future 😊

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2026年1月22日

Hi Al, thank you so much for your kind review!

We’re delighted to hear you were happy with the efficient work carried out on your vehicle. Erika will be especially pleased to receive your recommendation.

We really appreciate your support and look forward to helping you again in the future! 😊

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2025年11月14日

Hi Dave, thank you so much for your wonderful review!

We’re delighted to hear that you’ve consistently had a great experience with us.

Kristen and Nigel will be thrilled to know their efficiency and cheerful service have made such a positive impact over the years.

Take care,
Imogen

Northgate Vehicle Hire - Hull からの回答

2025年11月13日

Hi Richard, thank you for taking the time to share your experience!

We’re so pleased to hear that your van service went smoothly and that our reception team were professional and polite.

We really appreciate your recommendation and look forward to seeing you again in the future!

Take care,
Imogen