Northgate Vehicle Hire - Sheffield レビュー 

Northgate Vehicle Hire - Sheffield からの回答

2026年3月26日

Hi Adam, thank you for your fantastic review!

We’re delighted to hear you had such a positive experience and found our team friendly and helpful. Feedback like yours really motivates us to keep delivering great service.

We appreciate you taking the time to share your thoughts and look forward to welcoming you back soon!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年3月26日

Hi Ian, thank you for your wonderful review!

We’re glad to hear that your MOT experience went smoothly and that having a temporary hire van helped make things easier while your electric van was in for service. It’s great to know that Emma was lovely and helpful—she’ll be thrilled to hear your kind words!

We really appreciate your feedback and look forward to assisting you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年3月26日

Hi there, thank you so much for your fantastic review!

We’re absolutely delighted to hear about your experience with the team at Northgate Vehicle Hire in Sheffield. It’s great to know that Emma got everything organised so quickly and made you feel welcome and comfortable on arrival—having a quiet space to work can make all the difference.

We’re also really pleased to hear that Oliver turned your van around so efficiently. Providing a fast, seamless service while valuing our customers’ time is exactly what we aim for, so your feedback means a lot to us.

We’ll be sure to pass on your kind words to Emma and Oliver—they’ll be thrilled to hear them!

Thanks again for your continued support, and we look forward to welcoming you back soon.

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年3月18日

Hi Zoe, thank you so much for your kind review!

We’re really glad to hear you had such a positive experience when you arrived, and that Lisa made you feel welcome — offering a drink and a friendly chat always goes a long way! It’s great to know she was able to get everything arranged for you quickly as well.

I’ll be sure to pass your lovely feedback on to Lisa and the rest of the team — they’ll really appreciate it.

Thanks again for taking the time to share your experience, and we hope to see you again soon!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年3月13日

Hi Jack, thank you for taking the time to leave us a review.

We're really pleased to hear that Ricky did a great job. I’ll be sure to pass your kind feedback on to him — it will be greatly appreciated.

Thanks again for your support, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年3月12日

Hi Nathan, thank you for the great review! ⭐

We’re really glad to hear the team were friendly and able to answer all your questions while your van was in for its service. It’s great to know you’d recommend us — that means a lot!

Thanks for sharing your experience, and we look forward to welcoming you back again! 😊

Take care,
Emma

Northgate Vehicle Hire - Sheffield からの回答

2026年3月10日

Hi Matti, thanks so much for your great review!

We're really glad you arrived early and that our team was able to get you booked in and the work completed straight away. We always try our best to be as flexible and efficient as possible, so it's great to hear that it made your visit a positive one.

We appreciate you taking the time to share your experience and look forward to seeing you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月26日

Hi Jason, thank you so much for your fantastic review!

We’re delighted to hear about your positive experience with our team at Northgate Vehicle Hire in Sheffield. It’s great to know that Joe was able to support you with helpful advice and make sure you were well looked after — we’ll be sure to pass your kind comments on to him.

We’re also really pleased that you felt welcomed by the reception team. Creating a warm, friendly atmosphere is something we truly value, so your feedback means a lot to us.

Thanks again for taking the time to share your experience — we really appreciate it! 👍

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月18日

Hi Joseph, thank you for your fantastic review!

We’re delighted to hear that Ricky carried out the recall and service swiftly and efficiently, and that your van was returned to you safe and ready to go. I’ll be sure to pass your kind comments on to him.

It’s great to know you were very happy with your experience — we really appreciate you taking the time to share your feedback!

Take care,
Emma

Northgate Vehicle Hire - Sheffield からの回答

2026年2月17日

Hi Dean, thank you for such a fantastic review!

We’re so pleased to hear that you felt welcomed by our desk team — offering a friendly face (and a drink!) is all part of making your visit as comfortable as possible.

It’s also great to know Jordan got everything sorted efficiently and had you back on the road without too much waiting around. We understand how important your time is, so that’s brilliant to hear.

We really appreciate the recommendation and look forward to seeing you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月13日

Hi Daniel, thank you so much for your fantastic review!

We’re delighted to hear that the team made you feel so welcome and were quick to get on top of the issues with your van. It’s great to know they were able to arrange the service there and then to keep everything moving smoothly for you.

We really appreciate you taking the time to share your experience — it means a lot to the whole team!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月13日

Hi Siam, thank you so much for your wonderful feedback!

We’re delighted to hear how pleased you are with the support from Emma at our Northgate Sheffield branch. She consistently goes above and beyond to provide reliable, helpful service, so your kind words will mean a great deal to her.

It’s always our aim to make things as smooth and straightforward as possible, and we’re so pleased that Emma continues to make such a positive difference. Thank you again for taking the time to share your experience — we truly appreciate it!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月13日

Hi Chris, thank you so much for such an amazing review!

“Legend of service” — what a compliment! We’re absolutely delighted to hear how helpful and cheerful Emma has been. She truly cares about delivering a great experience, so your kind words will mean a lot to her.

It’s also fantastic to hear that you’ve noticed such a positive difference since the change of management. We know being off the road for maintenance or repairs is never ideal, so it’s great to know the team is making the process smoother and far less of a chore.

We really appreciate you taking the time to share your experience — thank you!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年2月6日

Hello Owen, thanks for sharing your experience! ✨

We’re delighted our team made your visit friendly and hassle-free. That’s exactly the kind of service we love to provide at Northgate!

Thanks for choosing us!

Take care,
Emma

Northgate Vehicle Hire - Sheffield からの回答

2026年2月6日

Hi Nigel, thanks for your 5-star feedback!

We’re glad you enjoyed our coffee area and felt welcomed by the team. That’s exactly the kind of experience we aim to provide at Northgate! ☕

Thanks for choosing us!

Take care,
Emma

Northgate Vehicle Hire - Sheffield からの回答

2026年2月5日

Hi Daniel, thank you for your feedback!

We’re really pleased to hear you were happy with your experience at Northgate Sheffield and that Jordan was able to sort the issue promptly for you.

We’ll be sure to pass on your kind words to him. Thanks again for taking the time to leave a review, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年1月28日

Hi Gary, thank you for your kind words!

We’re thrilled to hear that Jordan got your van fixed so quickly and that you had a great experience with the whole team.

We really appreciate your feedback and look forward to helping you again in the future! 😊

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年1月27日

Hi Andrew, thank you so much for your kind words! 😊

We’re really glad you had a great experience, and we’ll always do our best to keep that friendly face waiting for you.

Hope to see you again soon!

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年1月26日

Hi Dave, thank you for taking the time to share your experience.

We’re very sorry to hear about the frustration and inconvenience you’ve described — this is certainly not the level of service we aim to provide. We appreciate how disruptive the delays, communication issues, and vehicle arrangements have been, and we apologise for the impact this has had on you.

Your feedback is taken seriously and will be reviewed internally so we can understand what went wrong and improve going forward. If you would be willing to discuss this further, we’d welcome the opportunity to look into your case in more detail — please contact our customer services team directly.

Once again, we’re sorry for your experience and thank you for bringing this to our attention. If you wish to raise the issues further, please contact customer.services@northgate.co.uk.

Take care,
Imogen

Northgate Vehicle Hire - Sheffield からの回答

2026年1月19日

Hi Andrew, thank you for your lovely feedback!

We’re glad to hear that Mason was efficient and that Emma was as friendly as always.

It’s great to know our team made your experience a positive one — we’ll be sure to pass on your kind words!

Take care,
Imogen