Northgate Vehicle Hire - Snodland レビュー 

Northgate Vehicle Hire - Snodland からの回答

2026年5月18日

Hi Samuel, thank you for your kind review!

We’re so pleased to hear you had a positive experience with us. David will be delighted to know his helpful and professional service made such a great impression.

We really appreciate your feedback and look forward to welcoming you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年5月15日

Hi Robert, thank you for your kind feedback!

We’re so pleased to hear that David provided such helpful service and took the time to make sure everything was explained clearly and that you were completely happy before leaving.

We’ll be sure to pass along your lovely comments to him. We truly appreciate your support!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年5月13日

Hi Simon,

We appreciate the time taken to share your experience with us. Northgate are really pleased to hear that the Snodland team were able to support you and make sure everything was taken care of smoothly. Providing helpful and reliable assistance is something we work hard to deliver, so it’s great to know this came across during your visit.

Your feedback is greatly appreciated and will be shared with the team. If there’s ever anything more we can help with in the future, we’ll be more than happy to assist.

Thanks again,
Emily

Northgate Vehicle Hire - Snodland からの回答

2026年5月1日

Hi Darren, thank you for your fantastic review!

We’re really pleased to hear you had another great experience and that everything was on time and delivered with friendly service. Spencer and Graham will be delighted to receive a special mention—I’ll be sure to pass your kind words on to them.

Thanks again for your continued support.

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年4月24日

Hi Steven. Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way about the review process, and we understand how frustrating this must be.

We would like to reassure you that reviews are not removed without reason, and any moderation is carried out in line with the platform’s guidelines to ensure authenticity and fairness for all users.

To allow us to look into your concerns further, please can you email customer.services@northgate.co.uk
with more details of your experience. We can then review this in more detail and ensure your feedback is fully considered.

Once again, we’re sorry to hear of your concerns and hope we can help address this for you.

Northgate Vehicle Hire - Snodland からの回答

2026年4月20日

Hi Kenny, thank you for your lovely review!

We are so pleased to hear that Lara went above and beyond when helping you during your visit at our Snodland branch. She will be so pleased to hear this!

We look forward to working with you in the near future.

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年4月17日

Hi there, thank you for your lovely feedback!

We're delighted to hear that Cheryl and Laura were helpful and made your experience a positive one.

It’s great to know you found the booking-in process easy and straightforward too—that’s exactly what we aim for. We’ll be sure to pass your kind words on to them both.

We really appreciate you taking the time to share your experience and look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年4月15日

Hi Katy, thank you for such a fantastic review!

We’re delighted to hear about your positive experience at our Snodland branch. Cheryl and Kayleigh will be so pleased to know their polite, friendly, and helpful service made such an impression—they really do go above and beyond for our customers.

It’s especially great to hear that you’ve chosen Northgate based on your past experiences and that we’ve been able to deliver the level of service you expect. Getting you back on the road quickly is always a priority, so we’re glad the team could sort the issue in just a few minutes.

We truly appreciate your recommendation and your continued trust in us. Thanks again for taking the time to share your feedback!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年4月13日

Hi Russell, thank you for taking the time to share your experience!

We’re delighted to hear that Kayley and the team were able to support you smoothly throughout your fleet renewal. Making sure everything is well organised and keeping you updated every step of the way is something we take great pride in, so it’s fantastic to know this made a difference.

It’s also great to hear that our team continues to meet your expectations when it comes to ongoing repairs and servicing—we know how important it is to keep your vehicles on the road.

We’ll be sure to pass on your kind feedback to Kayley and the team. Thanks again for your continued trust and partnership!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年3月30日

Hi Don, we really appreciate you taking the time to share this!

It’s great to hear the team were able to sort the van exchange for you without any hassle and make the experience a positive one.

We’ll make sure Lara, Kayley, and Cheryll see your feedback — it’ll mean a lot to them! 🙌

Thanks again for your support, and we hope to see you again soon. 🚐✨

Take care,
Emma

Northgate Vehicle Hire - Snodland からの回答

2026年3月18日

Hi Barry, thank you for taking the time to share your feedback with us.

We’re really pleased to hear that our delivery team made such a positive impression — I’ll be sure to pass on your kind comments about their professionalism and helpfulness.

I’m sorry to hear about the issue you experienced with the clutch. That’s certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. Please don’t hesitate to get in touch with us directly so we can look into this for you and arrange any necessary checks or adjustments.

Thanks again for your honest feedback — it really helps us improve.

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年3月13日

Hi Dave, thank you for taking the time to leave such a kind review.

We're really pleased to hear that you’ve had such a positive experience with the team at Snodland. It's great to know that Keyleigh and the team were so helpful and provided the friendly service we always aim to deliver.

Your recommendation means a lot to us, and we truly appreciate your support. I’ll be sure to pass your kind comments on to the team — they’ll be delighted to hear them.

Thanks again, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年3月11日

Hi James, thank you for the fantastic review! ⭐

We're really pleased to hear that Spencer and Lee provided a first-class service and made the delivery and collection smooth and hassle-free. Being on time and helpful is exactly the level of service we aim to provide, so it's great to know the team delivered on that.

We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind comments on to Spencer and Lee. We look forward to assisting you again in the future! 🚚

Take care,
Emma

Northgate Vehicle Hire - Snodland からの回答

2026年3月5日

Hi Chloe, thank you for taking the time to leave such a thoughtful review.

We’re really pleased to hear that your experience working with the team at Snodland has been so positive. It’s great to know that the communication, support from the workshop and rental teams, and the regular updates help keep everything running smoothly for you and your drivers.

We truly appreciate your continued partnership and look forward to supporting you going forward.

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年2月17日

Hi Jez, thank you for your lovely feedback!

We’re delighted to hear that Lara provided such efficient and professional service. She takes great pride in what she does, and it’s wonderful to see her efforts recognised.

We’ll be sure to pass your kind words on to her — I know she’ll really appreciate it. Thanks again for taking the time to share your experience!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年2月17日

Hi John, thank you so much for taking the time to share such a detailed and thoughtful review — and for your continued partnership over the past four years.

We completely understand how critical it is to keep your drivers operational and your fleet on the road, especially when managing a large operation. It’s fantastic to hear that our Snodland branch has been able to support you in maintaining uptime and minimising disruption to your business.

We’ll be sure to pass on your kind words to Jesse, Kayley, Hayley, and the wider branch and mobile teams. It means a great deal to know their hard work is making a real difference.

We look forward to supporting your fleet for many years to come!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年2月13日

Hi Chloe, thank you for sharing your lovely review with us!

We are thrilled to hear that Jesse at our Snodland depot was able to provide excellent service which has gained your trust with us! I am sure he will be so happy to hear about your feedback.

Thanks again 🙂

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2026年1月19日

Hi Colin, thank you for sharing your feedback with us!

We’re delighted to hear that Semande at our Northgate Snodland branch was so helpful, considerate, and a pleasure to work with. It’s great to know they took the time to understand and discuss your company’s needs.

We really appreciate your kind words and look forward to continuing to support you and your business in the future 😊

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2025年11月11日

Hi Jacqueline, thank you so much for your fantastic review!

We’re really pleased to hear about the great relationship you’ve built with our Snodland team. Kayley and the team will be thrilled to know their hard work and can-do attitude have made such a positive difference. We’ll be sure to pass on your kind words — they’ll definitely make their day!

Thanks again for your continued partnership. We look forward to supporting you for many more miles ahead!

Take care,
Imogen

Northgate Vehicle Hire - Snodland からの回答

2025年10月15日

Hi Nicole, thank you so much for taking the time to share your experience.

We’re deeply sorry to hear about the accident and understand how stressful such a situation can be. We’re glad to hear that Debs and our customer service team were able to support you during this difficult time. Your kind words mean a lot to us, and we’ll be sure to pass on your appreciation to Debs.

If you need anything further, please don’t hesitate to reach out. Wishing everyone involved a smooth recovery and better days ahead.

Take care,
Imogen