Now Health International レビュー 

Agnes has been a great help! She is extremely efficient, thorough in her line of work and cares for the customer on the end of the line. Thank you Agnes and team Now Health!

Customer Care Quite responsive and give us the information needed.

10 stars for Ms. Agnes!!!

We are Dubai based family visited Switzerland for holiday when an unexpected thing happened. My 10 year old son had a massive swelling in his face due to tooth issue. Thank God for Ms. Agnes who helped us all the way from finding the nearest hospital to us, fixing required things to facilitate direct billing outside UAE, 1 day approval of our claims for some clinics do not accept direct billing, and all of these were done heartfully.

We cannot thank her enough! Working with ❤️ Thank you big time again, Ms. Agnes.

I recently had a cataract surgery and was advised to use certain eye drops, which are usually not covered by Insurance. However, I wrote to Now Health and after further assessing the situation, they approved the eye drops. Thanks to everyone involved, especially to Customer Service Manager Omar Sakhri, for his efforts and for regularly keeping me posted on the status.

Very responsive team, with prompt action taken and follow up provided. I’m a very happy customer

Love that Now health decided to start using whatsapp for business. Best experience in CS.
Would like to thank Ahmedvfor his patience and his assistance.
He has been super helpful and friendly.

Thank you Ratna. Very fast service and very helpful

Natty was extremely helpful and nice. Thank you

From the moment we contacted NHI's customer support team, (Natty Tiang and Dr. Mohammed Saad) we were impressed by their professionalism and genuine concern for baby's well-being. They swiftly understood the urgency of the situation and assured us that they would do everything possible to streamline the process; and they did!

I recently had the opportunity to utilize the services of Now Health International Insurance Company, and I am pleased to share my review of their services. Overall, my experience with this insurance company has been highly positive, and I have found them to be reliable, efficient, and supportive throughout the entire process.
In terms of claims processing, I found Now Health International insurance to be efficient and hassle-free. Whenever I submitted a claim, it was processed promptly, and I received timely reimbursements. This streamlined process helped alleviate any financial burden associated with medical expenses and allowed me to focus on my health rather than paperwork.
Outstanding customer service, providing prompt, knowledgeable, and helpful assistance.

thank you for always improve your service

I had some questions about my Health Care Plan. Since my native language is Spanish, I contacted NOW Health to see if there was someone in their team that could help me in my language. I had a great experience talking to Maja, she was super kind and answered my questions clearly and with patience. It was great to be able to clarify them in Spanish.

My most recent experience included two amazing members of the Now Health team taking calls on their mobiles during personal time in order to get me into an urgent care unit at the last minute for tests. During what was a very scary time for me, was made easier knowing that I didn't have to worry about my treatment. A HUGE thanks as ever to our UK Account Manager Tammy Sykes and Sharon Crease, the Now Health CS Manager for UK for their swift response time, dedication and care.
I do feel the rest of the team should take note, and take lessons from these two!

NOW-Health is the best partner any business or broker or insured could have. They have wonderful customer service and fast communications. Their value adds are very sensitive to today's needs: EAP especailly important during these stressful times.

Now Health Customer service is very efficient in responding to queries.

When reaching in my claims I always receive a very very good service!!

I'd like to thank Agnes from NOW Health in Dubai for her constant excellent service. She is so kind and helpful and always goes out of her way to give her customers a great experience. Also in general I love NOW Health, it's been the best insurance I ever had and it's one of the few that have mental health benefits as well which is really important to me. I feel really well taken care of. Thank you for that!

Thanks, Mareene from the Hong Kong services, Truly thanks for your coaching, let me send you the warmest applause and thanks for your fruitful and accurate explanations that letting fully understand my need for my current rehab situation. Come through the past 3 quarters, my back pain has obtained suitable medical treatment, and it is really on the right way to recovery. You have paid a tremendous effort and presented an excellent performance in your position. I sincerely send my best wishes to encourage you and hope your best wishes to your upcoming careers, and looking your skill and experience will be benefiting both the community and the organization. All the best!

Mareene made my experience great! Always responsive, on hand with claims or tech queries and shows the human side of the company.

Thank you Mareene