Order several months ago . Still have not received the products. Spent $156.00 nothing to show for it and customer service is not very helpful. Tracking shows it hasn’t moved past shipping label being... もっと見る
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Four Marvels has been a game changer for my dog who was diagnosed with Diabetes and Cushings Disease last year. He had gone completely bald and lost all his body mass. He is back to being healthy with... もっと見る
企業が回答しました
I needed to know the expiration dates of the product as I only take one capsule a day. Emily replied to my emails providing me the information so I could make my decision. She also let me know about t... もっと見る
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I found it easy to order online, I was provided updates and the two bottles arrived just as predicted and as I was informed. My acupuncture therapist recommends the pills. She also takes them regua... もっと見る
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企業情報
当該企業による記述
Since 2005, we have been providing high-quality GMP-certified dietary and herbal supplements, as well as professional skincare products, which are sourced from natural ingredients and recommended by practitioners all over the world. Recently, we have expanded to provide these professional health brands to customers worldwide.
連絡先
5880 Collins Ave, 33140, Miami, 米国
- support@nutriessential.com
- www.nutriessential.com
3.6
まあまあ
802件のレビュー
ネガティブなレビューの 94％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had allergic reaction
Had allergic reaction. I notified the company and send pictures. They did not care. Would not refund costs. Not to mention nothing for my suffering.
2025年1月21日
Nutriessential からの回答
Thank you for sharing your feedback. We understand that your purchase with us was back in January, and our concerned team has already assisted you regarding your query at that time. The team also explained why a refund was not possible in this case.
As mentioned, when an order is placed, it is generally expected that customers have recommendations from their practitioner or medical experts for the product. As per our shipping policy, we are unable to provide refunds for orders due to allergic reactions or similar issues.
For further clarity on the product or potential side effects, it has been suggested to reach out directly to the manufacturer, as they may be able to provide detailed information. We truly appreciate your understanding in this matter.
Easy to order the Muscle Care roll on…
Easy to order the Muscle Care roll on that works well for my sciatica pain.
2025年8月23日
自発的なレビュー
Nutriessential からの回答
Thank you so much for your kind feedback! We’re delighted to hear that the Muscle Care Roll-On has been helpful for your sciatica pain and that you found the ordering process easy. Your experience means a lot to us, and we truly appreciate you taking the time to share it.
Wishing you continued relief and wellness!
Good customer support.
Overall was impressed with how they proceed while dealing a customer's issue My product was stuck in customs and they helped me getting it over to my place.
2025年8月6日
自発的なレビュー
Nutriessential からの回答
"Your wonderful 5-star review made our whole team smile! Thank you for trusting us — we’ll keep working hard to provide you with the best."
Fast service
I had a great experience ordering my product and they kept me up to date on my ordering status. I look forward to using them again.
2025年8月19日
自発的なレビュー
Nutriessential からの回答
"Your wonderful 5-star review made our whole team smile! Thank you for trusting us — we’ll keep working hard to provide you with the best."
Nutriessential からの回答
"Thank you for your fantastic 5-star feedback! We’re delighted you had a great experience. If you ever know someone who could benefit from our services, we’d be grateful if you shared your experience."
Feedback
"I am extremely satisfied with my purchase. Even though there was a slight delay in delivery, their team assisted me so well throughout the process. The support I received was exactly, professional.I’m truly happy that I made the decision to purchase with them.
2025年8月21日
自発的なレビュー
Nutriessential からの回答
"Thank you for your fantastic 5-star feedback! We’re delighted you had a great experience. If you ever know someone who could benefit from our services, we’d be grateful if you shared your experience."
Best of the best
2025年8月22日
自発的なレビュー
Nutriessential からの回答
"Thank you for your fantastic 5-star feedback! We’re delighted you had a great experience. If you ever know someone who could benefit from our services, we’d be grateful if you shared your experience."
Customer services good
2025年8月20日
自発的なレビュー
Nutriessential からの回答
"Thanks a ton for the 5 stars! We’re happy you’re happy."
Best Market Value
Best price for this supplement. Provided fast shipping. Will be reordering the same supplement from here again.
2025年8月19日
自発的なレビュー
Nutriessential からの回答
"Thanks a ton for the 5 stars! We’re happy you’re happy."
Extra charging without notice!!!
Extra charging without notice!!!
they charged my credit card, without noticing me, extra $19.76 for shipping.
that was after $29.5 for the shipping when i did the order.
plus, they charged me for extra $9.36 taxes that were not supposed to be paid!
for a $72 i've paid an extra of $58.
2025年8月18日
自発的なレビュー
Nutriessential からの回答
Dear Mr. Michael,
Thank you for sharing your feedback with us. I completely understand your concern regarding the extra shipping cost and the amount mentioned on the shipping label. I would like to clarify this for you.
The product you purchased was already discounted for you at the time of your order. However, when declaring to customs, we must provide the actual product value to ensure the shipment clears without any delays or suspicion. This is a standard requirement from FedEx and customs authorities, and unfortunately, we do not have control over their procedures or additional charges they may apply.
I have personally reviewed all of your emails and can confirm that everything on our end has been handled correctly. Still, we are absolutely here to assist you further. If FedEx requires a letter or clarification from us, we are ready to provide it immediately. Additionally, if you would like, I can send you a copy of your invoice for full transparency.
We truly value your trust in us and remain committed to supporting you until this matter is fully resolved. Please let us know how you’d like us to proceed.
Regards,
Marry Brown
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
Product arrived as ordered and customer…
Product arrived as ordered and customer service was very helpful when my package got lost in transit. They found it and had it sent to me right away. Appreciate the quick responses!
2025年8月15日
自発的なレビュー
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
Fastest shipping I have ever gotten…
Fastest shipping I have ever gotten from any retailer. Great vendor communications. Had the product in two days. I was shocked and very happily surprised. The product worked exactly as hoped. Well worth price.
2025年8月1日
自発的なレビュー
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
No attention to customers
No attention to
Customer, paid 120$ taxes even tho they are overpriced, was a mistake to make the order, wont do it again
2025年8月13日
自発的なレビュー
Nutriessential からの回答
Dear Omri,
We’re sorry to hear about your experience.
As per international shipping regulations, customs duties and taxes are determined and charged by the destination country, not by our company. These fees apply to all international orders, regardless of where you purchase from, and are the responsibility of the customer.
We understand that paying additional charges can be frustrating, but unfortunately, we have no control over your country’s customs processes or rates. Our aim is always to provide quality products at fair prices, and we regret that this aspect of the transaction caused disappointment.
Regards,
Nutriessential Team
I’m very happy to get a vitamin
I’m very happy to get a vitamin, because I heard a lot of positive feedback about it.
The personal is very supportive and helpful.
Thank you.
2025年8月13日
自発的なレビュー
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
Timely delivery
We had ordered a few supplements from Nutriessential. The delivery was timely.
2025年8月10日
自発的なレビュー
Nutriessential からの回答
"Thanks a ton for the 5 stars! We’re happy you’re happy."
Terrible
Terrible. I paid extra for express international shipping to Australia. My order shipped all over USA and has been stuck in Mexico with no change for over 20 days. Nutriessential don’t respond to emails. I will have to go to my bank tomorrow to get a refund. Very disappointed
2025年7月28日
自発的なレビュー
Nutriessential からの回答
Dear Whisper,
Thank you for reaching out to us. We take our customers' concerns very seriously, and I apologize for any confusion.
To clarify, you placed an order with us on July 21st, and it was shipped the following day, on July 22nd. The tracking number provided was LS003464816US. When you informed us that you had not received the product, we promptly filed a complaint with our shipping partner. The case ID for this complaint is MRC2521802441, and we have shared this information with you as well.
We are committed to resolving this issue as quickly as possible and appreciate your patience and understanding.
If there's anything else we can assist you with, please let us know.
Regards,
Marry Brown
I was given the information on…
I was given the information on Nutriessential from a dear friend. Although the product I ordered was out of stock, I corresponded with Emily, who was extremely helpful. I look forward to doing business with them in the future, because I know Emily is on top of everything!
2025年8月12日
自発的なレビュー
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
Great Customer Service
I emailed the company 2 weeks after my purchase due to no update on my order. Emily explained that my email address must have been incorrect. She did provide me a tracking and requested that keep her posted once my order arrives - which it did in perfect condition :)
2025年8月5日
自発的なレビュー
Nutriessential からの回答
"We’re honored to receive your 5-star review. Customer satisfaction is our top priority, and it’s rewarding to know we delivered the experience you deserve."
This was the worst experience of online…
This was the worst experience of online ordering for me. I had an urgent order of a supplement and it has been over a month and isn’t even near of getting my product. Their team is extremely terrible at communicating or assisting. Don’t order from here.
2025年8月10日
自発的なレビュー
Nutriessential からの回答
Dear Sony,
We’re truly sorry to hear about your experience. Could you please provide your order number or the email address you used to place the order? This will allow us to review your account, check the status of your delivery, and also look into all communications between you and our customer care team so we can understand what went wrong and work on resolving it promptly.
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