Super fast shipping. Replacement band is just what my husband needed for his Nixon watch without the price tag. Will reorder. Good customer service as well. Personally reached out when an issue came a... ãã£ãšèŠã
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So far so great ! My watch is on the way. I was contacted because my shipping info was wrong and a man named James helped me out and gave me tracking information. Very nice company that will work... ãã£ãšèŠã
First, their prices are fantastic. Second, their service is first-rate. Great customer service. I needed to cancel an order as someone else had already purchased the same item. When I called, I wasn... ãã£ãšèŠã
Well I was referred to NYWC by my youngest son. Who is also a watch collector compliment of Dad, Not sure if thatâs a good or bad thing. But he spoke highly of NYWC and of their customer service. I... ãã£ãšèŠã
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Welcome to our web site. We offer a wide range of name brand wrist watch collections. These name brand watches include designer, fashion, luxury, and sport watches. Men's and women's styles are available on watch brands such as Casio, Bulova, Citizen, Fossil, Freestyle, G-shock, Kenneth Cole, Lacoste, Luminox, Puma, Rip Curl, Skagen, Timex, Swiss Wenger and many other name brands of watches
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Great job of communication in myâŠ
Great job of communication in my product got here within a few days really good business. Product also looked nice.
James made the experience for me a 5âŠ
James made the experience for me a 5 star review
I ordered the product online and when it came, it was the wrong size. I called the company and James answered the phone immediately and explained everything in a great detail on me how to return the wrong one and how to purchase a new one. He even shared a link where I could see more options. It was great to speak to a human being.
James good by answering my call and myâŠ
James good by answering my call and my payment was cleared and Making sure the Merchandise gets to me
The shipping was right on time
The shipping was right on time. Then please I spoke with super polite respectful and helpful. I will continue doing business with them. And I highly recommend you to do business with them as well.
The watch company went above and beyondâŠ
The watch company went above and beyond to help insure I ordered the proper band for my watch! James was very helpful!
James the customer service representative
James, one of the customer services representatives, explained to me all of my options and alternatives, regarding a recent purchase I had made. He was insightful and explained all of my options in detail. Overall, interacting with James was a pleaseant experience.
Replacement Steel Watch Band turns into New Watch Purchase
I actually came upon NY Watch Store/Top One International web site while looking for a replacement steel watch band for Casio Digital watch. I saw the replacement ban that I needed but as I continued to look at the available products I found a newer model Casio Watch same style with 3-simple buttons and water resistant which are both features that are important to me. The new watch model A158WA-1
was so affordable at
$24.95 + 5.00 Shipping.
I decided to forget the replacement steel watch band and just purchase the new watch. When the order was processed @ NYW my shipping and billing information ended up in the wrong places. I received a email and text message from them the day after I placed the order and they were so happy to correct and confirm information before mailing the watch. Technology can be challenging but it makes everything feel right with the watch purchase when someone takes the time to call/text and email to make sure the order goes out correctly. I appreciate your time and effort to me as your customer.
I will look forward to doing business with you again.
Thank You so much, Diane Smith Medway Ma
I ordered my sons birthday present onâŠ
I ordered my sons birthday present on line and discovered afterwards that I had ordered the item incorrectly. I called and explained my issue. James made sure everything was taken care of the correct item has shipped. This is the best company, Thank you
James has excellent & satisfactoryâŠ
James has excellent & satisfactory customer services . He understand so well & guide me much to what I need buying my watch wrist band. Thank you James.
Excellent customer service provided
James was great
Great service, selection and pricing.
They were very nice to deal with. I ordered the wrong model number watch and James was very helpful in assisting me in the return process. The company has a great selection of watches and fair pricing. I highly recommend them.
Super rude and unhelpful
Super rude and unhelpful, could not believe their product did not work

Top One International ããã®åç
Excellent customer service
Excellent customer service. I accidently ordered the wrong item. Immediate response and my order was changed to the correct item.
The service was absolutely great
The service was absolutely great. I ordered the wrong size and they actually fixed that problem before it was sent out to me. Customer service was very helpful and I think this is the best watch band company that I've ever dealt with. I'm a watch collector myself so it's really hard to get the bands that I need and they have everything in stock. I recommend this place to anybody who's looking for a band because I just paid $34 for a band that would have cost me $70 so the prices are good and the services remarkable. I give this place two thumbs up!
Happy Hilfiger watch customer âŠ
The watch strap is beautiful and the owner is very knowledgeable and kind. Would definitely recommend checking it out to a prospective customer.
Smooth Transaction from Ordering to Delivery!
Easy orders, fast shipping and excellent customer service!
I didnât like calling to confirm myâŠ
I didnât like calling to confirm my package but James was very nice, returned my call and had my information already prepped. He made it very easy, thanks to him.
Thanks for fast shipping it was reallyâŠ
Thanks for fast shipping it was really helpful.
Great customer service
I accidentally ordered the wrong size bracelet and they quickly and easily replaced it for me.
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