O2 - Birmingham New Street レビュー 

O2 - Birmingham New Street からの回答

2026年8月4日

Thank you for taking the time to share your feedback Maya and we're pleased to hear that Jasmine was helpful and friendly. We'll pass this on and thanks for taking the time to share your experience with us.

O2 - Birmingham New Street からの回答

2026年8月4日

Thank you for your lovely review Hanad. We're pleased to hear that Jasmine was able to sort out your app issues quickly on both of your phones. Thanks for sharing your experience with us.

O2 - Birmingham New Street からの回答

2026年8月4日

Hi Masim and thank you for your review. We're pleased to hear that Jasmine helped you with your app and made your experience a smooth one. Your feedback is greatly appreciated.

O2 - Birmingham New Street からの回答

2026年8月4日

Hi Jennifer,

Thank you for taking the time to leave a review.

We're delighted to hear that your phone was set up efficiently and that the staff members were so helpful. We know how important it is to get everything up and running smoothly, so it's wonderful to know that the team were able to assist and make the process straightforward for you.

Providing friendly, knowledgeable, and efficient support is what we strive for, so it's great to hear that your experience was such a positive one.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4xdPJ6f
📘 Facebook: https://bit.ly/3RSm0AX

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年8月4日

Hi Jennifer,

Thank you for taking the time to leave a review.

We're delighted to hear that the staff were understanding and able to help resolve the login issues you'd previously been experiencing. We know how frustrating account access problems can be, especially when they've been ongoing, so it's wonderful to hear that the team were able to get everything sorted for you.

Providing patient, knowledgeable, and effective support is what we strive for, so it's great to know that your visit to the store resulted in a positive outcome and helped resolve issues that hadn't previously been fixed.

We'll be sure to share your kind feedback with the team, who will be pleased to know that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3S7BYHs
📘 Facebook: https://bit.ly/3TBlV5d

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年8月4日

Hi Linda,

Thank you for taking the time to leave a review.

We're delighted to hear that you received such patient and helpful support with setting up your phone. We know that getting a new device up and running can sometimes be challenging, so it's wonderful to know that the assistance you received made the process easy and stress-free.

Providing friendly, supportive, and knowledgeable service is what we strive for, so we're pleased that your experience was such a positive one.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4pTQIGv
📘 Facebook: https://bit.ly/4hcNmMv

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年8月4日

Hi Eyerus,

Thank you for taking the time to leave a review.

We're delighted to hear that you found the support helpful and that your bill has now been paid. We know how important it is to get account matters resolved quickly and efficiently, so it's wonderful to know that the team was able to assist you.

We'll be sure to share your kind feedback with the team, who will be pleased to know that their help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4w2gidB
📘 Facebook: https://bit.ly/4w2gj19

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年8月1日

Hi Viola and thank you for your review. We're pleased to hear that our team was able to help you get your new phone set up and make the process as smooth as possible, providing a positive experience. Thanks for sharing your experience with us and we hope you enjoy your new phone.

O2 - Birmingham New Street からの回答

2026年7月31日

Thank you for your feedback Riley and happy to hear that Jasmine was able to help you transfer your data to your new phone and make the process smooth and easy. It's wonderful to know that you found her helpful and lovely. Thanks for taking the time to share your experience with us and we hope you enjoy your new phone!

O2 - Birmingham New Street からの回答

2026年7月30日

Hi Lish,

Thank you for taking the time to leave a review.

We're delighted to hear that Jasmine provided such a positive experience. Providing friendly, knowledgeable, and helpful support is what we strive for, so it's wonderful to know that Jasmine made such a great impression.

We'll be sure to pass your kind feedback on to Jasmine, who will be pleased to hear that her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4h0GEcj
📘 Facebook: https://bit.ly/4vX5kWU

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年7月28日

Hi Valerie,

Thank you for taking the time to leave a review.

We're delighted to hear that Heena was able to help you and give you peace of mind when using your phone. It's wonderful to know that her support made you feel confident and worry-free.

Providing friendly, knowledgeable, and reassuring service is what we strive for, so we're pleased that Heena was able to make such a positive difference to your experience.

We'll be sure to pass your kind feedback on to Heena, who will be delighted to hear that her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4x8oRVn
📘 Facebook: https://bit.ly/4x1rOXG

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年7月28日

Hi Lisa,

Thank you for taking the time to leave a review.

We're delighted to hear that Konrad was able to sort out your issue and provide such excellent service. We know how important it is to get problems resolved quickly and effectively, so it's wonderful to know that Konrad was able to help and make your experience a positive one.

We'll be sure to pass your kind feedback on to Konrad, who will be pleased to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4vVsIUN
📘 Facebook: https://bit.ly/4fr6DbL

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年7月28日

Hi Mohamed,

Thank you for taking the time to leave a review.

We're delighted to hear that you received really good service in store and that the team were able to help get your SIM and My O2 app set up. We know how important it is to have everything up and running smoothly, so it's wonderful to hear that the staff were able to assist and make the process easy for you.

We'll be sure to share your kind feedback with the team, who will be pleased to know that their help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4xa9P1t
📘 Facebook: https://bit.ly/4x4tfEP

O2 - Birmingham New Street からの回答

2026年7月28日

Hi Mohamed,

Thank you for taking the time to leave a review.

We're delighted to hear that Jasmine was able to help reconnect your SIM after it was cancelled. We understand how important it is to get services restored as quickly as possible, so it's wonderful to know that Jasmine took the time to assist you and get everything back up and running.

It's especially great to hear that you appreciated her patience and support throughout the process. Providing friendly, understanding, and effective service is what we strive for, so we'll be sure to pass your kind feedback on to Jasmine.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/44SvaQU
📘 Facebook: https://bit.ly/4fFCp3F

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年7月28日

Hi Pamela,

Thank you for taking the time to leave a review.

We're delighted to hear that Jasmine was able to help with everything you needed and get your My O2 app and O2 Priority set up properly. We know how important it is to have everything working smoothly, so it's wonderful to hear that Jasmine was able to get everything sorted for you.

Providing friendly, knowledgeable, and effective support is what we strive for, and we'll be sure to pass your kind feedback on to Jasmine. She'll be delighted to hear that her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/44Okd2L
📘 Facebook: https://bit.ly/3TI7dJw

O2 - Birmingham New Street からの回答

2026年7月28日

Hi there,

Thank you for taking the time to leave a review.

We're delighted to hear that the team at our New Street store were very helpful and able to assist you in resolving your issue. Providing friendly, knowledgeable, and effective support is what we strive for, so it's wonderful to know that your experience was such a positive one.

We'll be sure to share your kind feedback with the store team, who will be pleased to know that their help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4h1pawl
📘 Facebook: https://bit.ly/4fC8Hw9

Thank you for choosing O2.

O2 - Birmingham New Street からの回答

2026年7月27日

Hi Waleed, thanks for taking the time to leave us a review.

We're so glad to hear that Jasmine was able to help resolve your billing issues and provide the support you needed. We understand how important it is to get these matters sorted quickly, so it's great to know that your concerns have now been resolved.
We'll be sure to pass your kind feedback on to Jasmine.

If you do anything else, please don't hesitate to get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4fwQy2Y
Facebook: https://bit.ly/4wpWPET

O2 - Birmingham New Street からの回答

2026年7月27日

Hi Breda, thanks for taking the time to leave us a review.

We're really glad that Jasmine was lovely and friendly when helping you set up your phone. We'll be sure to pass on your kind words to her.

If you do need anything in the future, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/3RXzds8
Facebook: https://bit.ly/4vWoADL

O2 - Birmingham New Street からの回答

2026年7月27日

Hi Bernard, thanks for taking the time to leave a review.

We're glad to hear that Heena was able to help you with a difficult problem and that you found her patient and dedicated throughout the process. We know how important it is to have someone take the time to understand and resolve complex issues, so it's wonderful to hear that Heena provided that level of service. We'll be sure to pass your kind feedback on to Heena.

If you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4h02Hjf
Facebook: https://bit.ly/4yH7zAb

O2 - Birmingham New Street からの回答

2026年7月27日

Hi Renata, thank you for taking the time to leave us a lovely review.

We're really pleased to hear that Konrad provided such excellent support when switching your services from EE. It's great to know that he was able to make the process smooth and hassle-free, helping you set up the app, activate your Netflix benefit, and manage the switch without any difficulties.
We'll be sure to pass your kind feedback on to Konrad.

If you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/3TD5PI8
Facebook: https://bit.ly/44QNzxu