I am an alarm installer, unfortunately in South Africa there is no support. The company's listed support number is someone's personal cell number who don't even know the company. The head office lan... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I am an alarm installer, unfortunately in South Africa there is no support. The company's listed support number is someone's personal cell number who don't even know the company. The head office lan... もっと見る
企業が回答しました
Paul and the team at Orisec are very customer focused, Nothing is ever too much trouble, the equipment is reliable and well made and once the equipment is installed we never get any call backs. A ver... もっと見る
企業が回答しました
Choosing Orisec as our preferred alarm system has been a game changer. We’ve seen higher customer satisfaction and a significant boost in referrals since making the switch. It’s absolutely true, bui... もっと見る
企業が回答しました
Excellent customer service. They can't do enough to help you out. Only been installing for around 6 months but can't fault it so far. The only negative reviews you will find are from end users wanti... もっと見る
企業が回答しました
Exclusively for professional installers. Orisec is the UK's leading developer and manufacturer of wireless and hybrid intruder alarm equipment. Founded on invention and innovation with a focus on exceptional design and performance, Orisec has filed in excess of 100 patents, registered designs and trademarks. Above all, our products are reliable and easy to install.
Orisec - 1 St Crispin Way, BB4 4PW, Haslingden, 英国
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Don't waste your money. The alarm app is beyond useless. Despite multiple bad reviews on Google play by me and hundreds more by others the app hasn't been updated since 2018 and is not fit for purpose.
Brilliant kit along with fantastic sales and tech support teams. Been using over 3 years and very impressed so far.
Keep it up orisec.
Regards Sutton Alarms.

Orisec からの回答
Always receive first class service from Orisec, we've been using them for 5 years now, products are great and continuously developed, sales team are always friendly and on top of there game, Tech are quick and know there stuff if you need any assistance, a pleasure to deal with.

Orisec からの回答
Ryan from Orisec is an ex-installer and thus offers real life installer views on the equipment and how best it can be used in different applications. Orisec's products are varied and have a product for most installations. You just need to get to grips with the various devices and understand how to get the best from them in the real world.

Orisec からの回答
Easily the best alarm system we have had installed . Offers all the smart features and elderly care monitoring for my parents system on the same app. Easy to use menus and quick acting - highly recommend

Orisec からの回答
Some firms which manufacture and/or distribute security related systems have excellent after sales customer service. For example, the after sales customer service at RING DOORBELLS AND CAMERAS is absolutely first class. Similarly, HILOOK CAMERAS AND SECURITY SYSTEMS have an equally outstanding after sales service. On occasions, I have had cause to ring both of these companies and they are extremely helpful towards the consumer.
My experience of ORISEC ALARMS is just about as polar opposite as this as you could get. This company provide absolutely no support for the consumer. They only provide support for installers who instal their products.
For example, I recently telephoned ORISEC with a simple question about my alarm system. They refused to answer my simple question and told me to call out a registered engineer. So I had to call out the company who fitted my alarm system in the first place. The installer was unable to answer my question, so he rang ORISEC, who gave him instructions over the 'phone and the matter was sorted within about two minutes. Pathetic.
This is the worst customer service I have ever experienced and I would think carefully before buying an ORISEC ALARM, because if you need the slightest alteration to your alarm then you may have to call out an engineer which could be costly.

Orisec からの回答
I have had a Orisec system fitted which is a good system but I'm trying to purchase a new single door contact and it's almost impossible without paying £200 to have it supplied and fitted. Unfortunately I don't want to pay the above has it only a 2minute job which my partner could do

Orisec からの回答
Professional Installer - Orisec is the Creme de la creme of security systems. The most innovate and continually advancing/developing of all manufacturers. Proud to install

Orisec からの回答
As an installer of Orisec systems and an end user myself I can honestly say that these systems beat any other alarm system I have every tried. Very good installation process and nothing is too much trouble for tech support. As an end user the system is easy to use with very quick mobile notifications as a bonus.

Orisec からの回答
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