Used this company before when buying a tree last year and was impressed with their customer service. The Jasmine arrived in a very tall cardboard box and the plant pot inside the box was well wrapped... もっと見る
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レビュアーのコメントを見てみましょう
I ordered a premium standard acer x freemanii to match one I ordered 6 years ago. It looks healthy and my only comment is that it has a slightly curved trunk. However, in response to my queries abou... もっと見る
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I'm absolutely delighted with the quality of this tree. It's healthy, beautifully established and excellent value for money! There was a fantastic variety of trees to choose from, but I decided o... もっと見る
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I am very happy with my purchases. The shrubs and tree were delivered within the stated time frame, well packaged and of good quality. The delivery company used were also excellent notifying you of di... もっと見る
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企業情報
当該企業による記述
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
連絡先
River View Farm, Leathley Lane, LS21 2JR, Leathley, 英国
- 01943 660870
- www.ornamental-trees.co.uk
4.5
優良
2646件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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Highly recommend
Received my pre-order tree when it said it would arrive. The tree is really healthy and looks great. Second tree we ordered from this company after the top quality first order. Will recommend and buy again.
2026年9月30日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Quality products shipped promptly
I've received the products I've asked for in a timely manner. Tree/bushes were in good condition. When I didn't receive a product because it was shipped to the wrong address, I received a replacement product promptly.
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your trees arrived safely and that our team was able to resolve your issue promptly and efficiently.
We hope your trees settle well in their new home and provide you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent choice of trees
Excellent choice of trees . Found exactly what I was looking for. Delivery was prompt and trees were packaged with care and attention, therefore arrived in perfect condition.
2026年9月29日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Spotted brown leaves
Arrived quickly, tree doesn't look the healthiest though. Reached out and they told me it was just the time of year.. even though I've got several other Magnolia trees in the garden all still looking brilliant.
2026年9月29日
Ornamental Trees からの回答
Thank you for your review. We are sorry to hear you have concerns about the Magnolia you received, but we are pleased you have been in contact with our team, who will have provided the best advice and guidance at this stage.
Transportation and the time of year can affect a young tree and its foliage. With the recent hot weather, we have noticed that some trees have struggled with the conditions, resulting in early leaf deterioration and the tree beginning to enter autumn dormancy sooner than expected.
If you have any further concerns, or if you do not see signs of improvement and new foliage developing in the spring, please do get back in touch with our team. We will be more than happy to review the situation again and provide further advice and support.
We hope your Magnolia settles well and goes on to thrive in its new home.
Quality Plant
Helpful customer service. My acer arrived safely on my chosen delivery date. Nice quality plant and just what I was hoping for.
2026年9月29日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Just a great experience from start to finish
I found the customer service to the excellent, responsive and friendly. The tree arrived when expected and the quality of the tree was first rate.
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Website easy to navigate
Website easy to navigate. Delivery times met. Tree well packed. Very pleased with our Acer.
2026年9月24日
Ornamental Trees からの回答
Thank you for your lovely review. We are pleased to hear that you found our website easy to navigate and our ordering process straightforward. We do feel that Acers make a beautiful addition to any garden and hope yours settles well and provides years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Have bought a number of trees from…
Have bought a number of trees from Ornamental trees over the past few years and they're always superb quality and the delivery is spot on!
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
6 screening trees needed ?
Needed 6 screening trees and was clueless of what to purchase . Spoke to Katy … gave me the info I need , super person and company, trees arrived on time in fabulous condition, price was excellent….A1….a very happy purchaser
Cheers Ben
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely comments. We will ensure your feedback is passed on to our team, who take great pride in providing a high level of service. We are delighted to hear that you were able to find something suitable for your garden and hope your tree thrives in its new home, providing years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
10/10 would recommend
I am really pleased with the service we received from Ornamental Trees - we had a large ceanothus tree die in our garden but we couldn't find anywhere to get a replacement from, I rung up Ornamental Trees and spoke to Judi, who was so lovely and made enquiries within the team to see what could be done. Happily she then emailed to say they could source what we needed and arranged it all. Delivery was swift - a couple of weeks, and was delivered with such care by Andy, who again was a credit to Ornamental Trees. 10/10 would recommend.
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely comments. We will ensure your feedback is passed on to our team and drivers, who take great pride in providing a high level of service.
We are delighted to hear that your tree arrived in perfect condition and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Great customer service
Always an easy company to deal with and great communication and customer service - the trees are also top quality
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that the quality of our trees and level of service have met your expectations, and that your tree has arrived safely and is settling well in its new home.
We hope it continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Poor quality tree
2026年9月28日
Ornamental Trees からの回答
Thank you for your review. We are sorry to hear you have concerns about your Magnolia. We can see that you have been in contact with our team, who have provided the best advice and guidance at this stage.
As with any living product, trees can be affected by seasonal conditions, and the hot weather this summer has been particularly challenging for some trees, especially younger foliage.
If you do not see signs of improvement or new growth in the spring, or if you have any further concerns, please do get back in touch with our team, who will be more than happy to review the situation again and provide further advice and support.
We hope your Magnolia recovers well and goes on to thrive in its new home.
Excellent service
Excellent service - lovely helpful staff - delighted with the Whitebeam I purchased from them
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that the quality of our trees and level of service have met your expectations, and that your tree has arrived safely and is settling well in its new home.
We hope it continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Trees in excellent condition very…
Trees in excellent condition very healthy. Well packaged. Fast delivery. Only issue is size of boxes as very tall for smaller sized trees.
A total 10 out of 10 in every other respect !
2026年9月28日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely. Our trees are carefully boxed to provide the best possible protection during transit and help ensure they reach you in good condition.
We hope your tree settles well in its new home, continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
My wonderful new tree
Ornamental Trees is a great company to deal with. Darren and Sarah were very helpful and accommodating. The company’s main aim is to deliver a fantastic looking tree and that the customer is happy with. My beautiful Sorbus Hupehensis Tree ticked all the boxes.
2026年9月21日
Ornamental Trees からの回答
Thank you for your lovely review. We are delighted to hear that our team provided a high level of service and that your tree arrived in perfect condition. It is wonderful to know that your tree has ticked all the boxes!
We hope it settles well in its new home and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent quality trees that were good…
Excellent quality trees that were good value. Well packed and arrived in good shape.
2026年9月24日
Ornamental Trees からの回答
Thank you for your review. We are delighted to hear your tree arrived safely and in good condition and is settling well into its new home. We hope it continues to thrive and provides you with many years of enjoyment.
If you require any further gardening advice or aftercare, please do contact our team, who are always on hand and happy to help.
Ornamental Trees からの回答
Thank you for your review. We are delighted to hear your tree arrived safely and in good condition and is settling well into its new home. We hope it continues to thrive and provides you with many years of enjoyment.
If you require any further gardening advice or aftercare, please do contact our team, who are always on hand and happy to help.
Faultless Customer Support
Faultless Customer Support, excellent shrubs, would highly recommend.
Certainly will be a returning customer!
2026年9月23日
Ornamental Trees からの回答
Thank you for your review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with many years of enjoyment.
We truly appreciate your continued support and recommendations. If you require any further gardening advice or aftercare, please do contact our team, who are always on hand and happy to help.
Relatively prompt and efficient…
Relatively prompt and efficient service. Helpful instructions on how to plant were provided. Some minor damage to leaves/small branches in transportation.
2026年9月25日
Ornamental Trees からの回答
Thank you for your review, and we are pleased to hear your tree has arrived and is settling in well. We are sorry to hear there has been some slight damage caused during transit. If you have any concerns, please do contact our team, who can offer the best advice and work with you to find an appropriate solution.
We hope your tree continues to thrive and provides you with many years of enjoyment. If you require any further gardening advice or aftercare, please do contact our team, who are always on hand and happy to help.
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