Pearson レビュー 607

Pearson has the most absurd and infuriating cancellation policy. Most university classes are 4 months long, but you're automatically locked into a 6-month subscription period with no opportunity to adjust this. I will be looking for alternative textbook providers from here, and I suggest all budget-conscious people do the same.

Review Body: I am writing to expose the absolute failure of exam integrity at the Jinan Test Centre (China) during my PTE Core exam on January 30, 2026 (Seat 8).

During the test, candidate at Seat 11 was shouting and reading aloud so loudly that I could hear their headset audio clearly. When I sought help, the proctors explicitly stated they "cannot interfere with a candidate's exam" due to their handbook rules. This is a direct violation of Pearson's own standards, which promise "minimal disruptions".

The impact was undeniable: I retested on February 4 in a professional environment and my scores jumped significantly—Listening increased by 13 points and Reading by 10 points compared to the chaotic Jan 30 session. This proves the noise was not "normal background noise" but a severe disruption.

Now, Pearson is trying to charge me a $50 Technical Review fee. I refuse to pay for your staff's negligence. Shouting is NOT "normal noise" according to your own policy. I demand a full refund for the Jan 30 session.

Case Number: 33972933

Horrible platform do not use. They said a book was $10 for one month. They never said anything about a reoccurring subscription that you cannot cancel. And it lasts for six months. Complete scam they need to be sued.

Holy crap, they charged me 101 danm dollars for ONE ebook which only use for the semester and yet I had NO option to pay for half a semester and had to pay for a full year. Why the hell am I getting charged this much money for Information I can google for free. the only reason I bought it is because my assignments were on it. I do not recommend this site and the owners of the site should be ashamed of themselves for charging rediculous prices

This is the WORST system of study that has ever been conceived. If you have EVER had this misfortune of using this in math class, you know why. It's incredibly slow, it crashes, it's not simple to use, the teachers don't make it, and the problems are terrible. Just like "IXL", you can put in the EXACT answer, and still be marked wrong. Not only that, but there are assignments that say "10 questions"... EACH ONE HAS EIGHTEEN PARTS. If you miss ONE, just ONE, you have to redo the ENTIRE section, just to get that point back. It's out dated, it's terrible, and it makes my blood boil. Genuinely, who ever made this for math, I hope your socks are always wet, your phone charger only works at a specific angle, and that your sibling cleans the toilet with your tooth brush. If you are a teacher and you use pearson, especially in college, YOU SUCK AND NEED TO RETIRE. I wish someone would've paid me to write this because it would've been far more beneficial for me than the waste of energy the school systems put into this trash.

Good idea in theory, but in practice the books aren’t accessible. They can’t be added to GoodNotes or similar platforms, and the built-in note-taking tool is not easy to use. I regret using Pearsson and wish that I had bought a physical book instead

I can’t express enough how bad this testing site is. I brought someone for testing and after basically giving them a cavity check to go test, they threw me out of the waiting because of policy. What company policy does not allow someone to wait in the waiting room they provide, as a support system for someone testing? Wait! I might give answers by osmosis! Are you kidding me?

Never use this site. This month, it’s taken money out of my bank account 4 times. I was renting a textbook for $16.22 a month. Earlier this month I didn’t have enough money in my checking account to pay in full. It took $14.78, then a few days later it took $3.25. Then, it took $15 out of my account yesterday, and $15.40 TODAY. I contacted support about this and demanded my money back, and they told me to contact my bank. Now I have to get a new debit card because of a glitch on their end

truly amazing how bad yet expensive a service can be.

first the payment, you select visa but have MasterCard? no way to go back, restart the whole training booking service. which app still does this is 2026.

then, you jump through all the hoops and comply to all the demands to do the exam, sit there waiting for someone to greet you for 30 minutes, no phone, no talking, no one can enter, you can't leave. and then after 30'? oops, app crashed, reschedule within 4 hours or lose the money you paid.
opens a browser window, guess what, service temporarily unavailable. haha that's insane. they're just stealing my time, my money, my wife's time who can't be home during the exam, my colleague whose meetings i have to move...

then you get customer support and they just take their sweet time giving you noting but the hope they're going to get back to you...

I can't believe Microsoft uses pearson. what a scam

I don't know who designed this anger-inducing, counterproductive, sad excuse for a learning platform, and I don't know who decided that it should be an inclusion in every class even slightly related to mathematics in any capacity; but those incompetent people need to get fired and blacklisted from any and every segment of the learning industry.

terribili, una fregatura assoluta

I needed the qualification certificate and transcript sent to a third party via email for evaluation so I could apply to University. (The evaluation company will only accept it if sent directly from the examining body). The only way Pearson would do this was for me to request another certificate for £77! All other examining bodies do this for free. It's just an email! What an absolute scam!

If there was a zero or negative I would choose it. This website is soooooooooo annoying, you can't understand anything at all! just go through a miss until you reach somewhere. I don't even know why universities still using it.

A essayé de me débiter de l'argent sans jamais avoir visité leur site web ou commandé chez eux

I purchased a textbook on the wrong account and despite looking through forums and resources for the past 45 minutes, there is no button that allows me to refund my purchase.

I have to use this site against my own will because it’s the only site where I can access to the resources of one subject. Entering this site was the worst decision of my life, it always gives me problems and is constantly having failures and bugs. You have ruined a lot of my days.

Jeg skal aktivere et købt produkt ved at ringe til Pearson, men jeg kan ikke komme igennem på telefonen.

Checks the actual proficiency of English in comparison to other standardised tests. Great and friendly team members/ High standards exam atmosphere.🥳🥳😊

Horiible services!!!! Never again

in a french excersise set by my teacher on pearson i write apples as my translation and it said it was wrong and put the right translation as apples .Absaloutlt terrible