Pearson レビュー 607

Pearson Plus was required for my University class and was given to me at no cost. When the class ended, Pearson decided to switch me over to a paid subscription without my knowledge. How convenient that this specific subscription isn’t refundable either! Scummy for a business that claims to help students. Misleading and screwing over students is horrible and it’s not shocking their reviews are trash. Avoid at all costs.

There has never been a subscription or anything that I could not cancel. Apparently not being able to cancel after the 14 days(dont care about a refund) is impossible. You are unable to go in and remove your payment method so they dont steal from you since you do not want the service. I would tell anyone that is thinking about getting a book via Pearson, to reevaluate your decision. There are plenty of places to get the books digitally or just get it as a physical copy. This place does not care about the customer they only care about money. They are as greedy as a lot of other places. They are part of the problem, meaning the solution is to get everyone who either is using the service or are thinking about using it, need to cancel/stop.

Pearson’s PTE is a highly valuable and well-structured examination. Even in stressful test conditions, where other candidates may be speaking aloud, it effectively assesses a candidate’s ability to communicate clearly and understandably. All core language skills—reading, writing, speaking, and listening—are comprehensively evaluated.

One of the most significant strengths of the PTE is the rapid release of results. Unlike other tests that involve long waiting periods and prolonged stress, Pearson provides results within a very short timeframe. This efficiency significantly reduces anxiety for candidates and makes PTE a reliable and worthwhile choice.

Horrible, stole 80 dollars from me on reoccurring payments I had no knowledge of, made no effort to fix.

they give you wrong answers constantly and give you questions that you are not in any way able to answer since you havent learned it yet if your taking microbiology and this is the site they give you to learn. good luck and the website constantly revokes your access at random times so yeah cant even do its only job correctly

Absolutely awful experience and examination method. (Liverpool)
Avoid at all costs - I wouldn’t take this exam even for free. If I could give 0 stars, I would. Terrible company.

The whole process was a joke. I arrived early and wasn’t allowed to wait inside for 20 minutes, even though there were around 25 empty seats in the waiting room. Completely illogical and unprofessional.

The test environment itself was extremely distracting:
• No sound isolation at all - constant noise from other people.
• Not enough time to properly describe pictures or complete tasks.
• Chaotic, stressful conditions that make it impossible to perform well.
• £10 headphones from aliexpress- with very - very loud beeps (propably I will have tunitis after this exam)

On top of that, I witnessed someone being refused the exam because their document included a middle name, and he instantly lost £160. After reading other reviews, this seems to be a common issue.

A complete waste of money and time.
I genuinely cannot believe that the government lists this company as a recommended provider on their official website. Seriously - do not go there!

Any company that makes it nearly impossible to cancel your relationship with them should not be trusted, and Pearson certainly falls into this category. If your service requires users to scour the internet for tips on how to end their relationship with your company, you're probably doing bad business.

Pearson plus is a total waste of money! There is a 6 month requirement before you can cancel.

Ikke muligt at få kontakt.

Har forsøgt at ringe, har mailet flere gange - helt forgæves. Pearson svarer ikke i deres telefontid, svarer ikke på mails. Mangler testmateriale - hvad gør jeg?

Virkelig dårlig service ikke mindst i lyset af, at produkterne ikke kan købes andre steder. Det jeg mangler, kan jeg ikke bestille online.....

If anyone wants to see how to design a website and run a business with the most appalling service imaginable, look no further than Pearson.

Pearson now ranks as the worst website and customer service experience I’ve ever encountered. I purchased an eBook, received a code to redeem it, and was immediately asked to log into yet another website. To download the book, you’re forced to install a separate app. And if you want a refund? You’re redirected to yet another site.

Here are the official refund instructions from Pearson+:

Pearson+ Refunds Note: Refund requests must be made within 14 days of purchase.

Go to the web site.

Log into your account

Click on Cancel and Refund next to the eTextbook

Follow the on-screen instructions

(Source: Pearson Support)

The problem? The refund option doesn’t exist. And it gets worse. When you try to use the chat feature, it only provides a U.S. phone number before abruptly ending the chat. If you attempt to continue, you’re told “no agents available” and the chat closes again.

I work in tech, and this is by far the worst user experience I’ve ever had. Too many websites, misleading instructions, endless hoops to jump through — and you still can’t even download the eBook without more unnecessary steps.

This is supposed to be a training company. Hard to believe, isn’t it? Unfortunately, I can’t avoid using Pearson because it’s the only way to book certifications. Perhaps this is the issue? I feel they know this like it a monopoly so they think anything goes. We just have to put up with it.
But if there were such a thing as a negative rating, Pearson would deserve it.

What this ultimately means is if you have ANY issues you are on your own. There is an 0800 number but Im not paying the toll to request a refund. It will likely cost more than the book I just purchased

The web site has no contact email or number. This applies to all as believe me when you start it is like a rabbit hole of sites you need to log into. Moreover, they force you to log into each. This is not SSO either. Separate account logins. Its absolutely horrible. It's an absolute mess. Its the perfect example of the world we live in today.

Please take a look. Buy an ebook and have the experience and then learn from it and it will show you everything about what not to do when you run a company providing a service. Scary isn't it? The provide a service to us.

I made a mistake on my order, sent few emails to check if it was possible to amend it and find an alternative; called their customer services and chat who is managed by AI, a total disaster, where is your customer support to be honest for such a company and referring to English courses and books, you are not worst it !!! Unbelievable experience, never again!!!!

My experience with this company has been absolutely infuriating. I ordered my BAI almost three weeks ago and, according to them, it “already arrived” at my house — but the truth is that I have received absolutely nothing. Of course, they had no problem charging me immediately.

I emailed them asking for an explanation, and the reply I got was so poor it was almost insulting. If their shipping service changes and affects customers, the very least they could do is properly explain the situation when someone asks. Instead, I get an email saying the order appears as delivered, when nobody was even home to receive it. How can they confirm something that clearly never happened?

On top of shipping it extremely late, their customer service is awful, my order never arrives, they ignore important questions, and to make things even worse, they send me the invoice as if everything had gone perfectly. It’s simply ridiculous.

I’m tired of excuses. I want my order NOW or my money back. There is no justification for such terrible service.

Álvaro Melguizo Ginés

You Pearson scammed me hundred dollars. Fick you. It was a duplicate order. I pray that your company goes bankrupt.

Absolutely disgraceful how much they get away with. Professors implore you to do the review questions, but they charge you a monthly fee to do so, on top of the actual textbook. You people are abhorrent.

This website sucks, allow me to elaborate:

1. User pricing
Their books are overpriced, and without an access code you cannot submit work to your class on the pearson website. This is greed and stunts student success on the factor of income.

2. Terrible Website experience
This website by far charges students hundreds of dollars and gives a bare minimum website design, bad answer validation and is very broken, with some questions even refusing to load their next portions.

3. Bad Support
You cannot actively talk to agents about broken questions without sending an email, so teachers have to manually correct mistakes on pearsons end due to assignment deadlines.

4. Bad graphing system
The graphs are not proportionate in their grid, which confuses students and myself when using them for questions. Furthermore, plotting graphs is a difficult task as the user interface only has tools that are more of a simplified shorthand for plotting, which makes ploting cubic graphs, quadratic graphs, much harder.

Literally * these people. They scam you and take your money and are useless. I am sorry to everyone who is forced to use them through your university or school. I pay so much money forced to use their service by my school and they just randomly cancel it. They dont help for customer support and literally hung up on me multiple times. They will just take and take and take your money. If you ever have a choice stay away from these greedy useless outright disgusting company

I purchased Adobe Premiere Pro Classroom in a Book. You are directed to download the lessons from Peachpit/Pearson. The download doesn't work. After hours of frustration I learned the book is not an official Adobe product at all. Adobe informed me they have nothing to do with the book. THIS BOOK IS A BOOTLEG FRAUD THAT IS USELESS.

I wouldn't have passed my exams without Pearson+. The video explanations are so much easier to follow than just the textbook alone. And the study prep gives you tons of example problems with answers so you can drill until you get it. I will keep my subscription for every class until I finish my prerequisites for vet school.

Terribili. Preparazione con manuali i cui esercizi che non si trovano nell’esame, che si svolge totalmente attraverso l’ascolto di difficilissimi dialoghi o monologhi senza mai, nemmeno una volta, uno stralcio. Entro pochi secondi devi rispondere; il massimo del tempo concesso è di minuti 2:50 per la writing, inclusa la lettura della consegna. Questionari solo ascoltati per dare risposte mai chiuse o semi strutturate. Dicono di dare la possibilità di rifarlo ma non è garantito, la maggior parte delle volte viene negato. Meglio Cambridge o Trinity.

PESSIMO.
MI HANNO NEGATO L'ASSISTENZA DOPO CHE SI è VERIFICATO PER BEN DUE VOLTE UN PROBLEMA SUL SITO PEARSON VUE.
PER CHIUNQUE VOGLIA ACQUISTARE VI CONSIGLIO DIRETTAMENTE IL CENTRO D'INGLESE .