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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Similar to other's experiences, I had an order in August 2023 and returned 2 items which I never received payment into my account for. Seems like they have gone into liquidation but their NL based off... もっず芋る

5぀星のうち1の評䟡

It's to do with refunds. I'm worried that they are in finacial difficulty. Like previous reviewers, returned 3 items in July and had no refund, no reply to emails and phone number unobtainable. Not ve... もっず芋る

5぀星のうち1の評䟡

Poor customer service. I've twice had to chase up refunds after a month of waiting for confirmations that never arrive. One of the main features of online shopping is ease of refund. People Tree don't... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I really wish I had read some of these reviews before placing an order on 11th June that can't be found on the Royal Mail tracking system. Despite emailing several times I have had only one reply sayi... もっず芋る

䌁業が回答したした

䌁業情報


連絡先

1.6

ひどい

TrustScore 5段階評䟡の1.5

170件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.6

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

I love Peopletree's ethical principles


I love Peopletree's ethical principles and the clothes I've bought from them. There is an odd design glitch on my most recent purchase - a dress with a button-front that gapes over the stomach when sitting because of an odd decision about the lowest button placement - but generally I find their clothes to be well made, well designed and durable. I had to call recently to chase a tardy refund but my problem was dealt with politely and efficiently.

2018幎2月15日
自発的なレビュヌ
Peopletree ロゎ

Peopletree からの回答

Hi Louise,

thanks for taking the time to share your feedback with us.

We appreciate your comments and will share with our product development team to adapt our designs to our customers needs and wishes.

We again wish to apologise for the delay in your refund, we are currently working on implementing faster processes to provide a convenient shopping experience to you.

5぀星のうち5の評䟡

Great for quality, style and values

I have been buying Peopletree for several years now, and have about half a dozen of their things, mostly dresses. Their clothes fit well, wear well and are a staple of my wardrobe.

Peopletree’s ethical credentials are great, but I don’t feel I have compromised on style. Their pieces are very wearable, and just a bit different which keeps me coming back.

2018幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Thank you Peopletree!

I have always had a great experience with Peopletree when ordering online and visiting the sample store days. I recently purchased the Sasha trousers and they are a great fit, beautifully made and a company with a commendable ethos. Thank you Peopletree!

2018幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Good quality, style and ethics

Good quality, style and ethics. Nice organic cotton and easy to shop/help from customer service. The Hollis jacket is great and the photos didn’t show it off in my view. It' s design, fit, comfort are all just right and reminds me of my Dad’s corduroy trousers, so a nice childhood memory.
Thank you People Tree!

2018幎2月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Ethical clothing but no customer ethics

Customer service is appalling. I returned an item in early December for exchange and have still not received anything back. I've emailed=no response. I've even rang customer services and left a message but no return of call 5 days later.

2018幎1月23日
自発的なレビュヌ
Peopletree ロゎ

Peopletree からの回答

Hi Emma,

We are very sorry for the time in which it's taking for this matter to be resolved.
Please rest assured that the Customer Care manger is looking into why you had no response.
In the meantime,we have created a unique promo code, if you would like to email people@peopletree.co.uk we will email with the code for you to use on your next order.

We're ever so sorry once again, let us know if you have any further questions.
People Tree Customer Service Team

5぀星のうち1の評䟡

I received my packet days late

I received my packet days late, it contained a complettely wrong item. I have sent it back in first class post and paid extra money to do so., People tree company hasn t received it after three weeks. I find that hard to believe. Still no refund. Extremely poor customer service. Never using this company again.

2017幎10月9日
自発的なレビュヌ
5぀星のうち1の評䟡

Where's the fair trade for customers?

Where's the fair trade for customers?! My order never arrived although PT took the money from my account but sent no despatch email. I contacted People Tree and they sent out the order again and I did get this. Thinking it was a one-off I made a second order which did also arrive. However, neither came with despatch emails so had no idea if/when they would be arriving. I returned some items over a week ago but have received no acknowledgement or refund. This is all in the UK, a few miles from the PT office! Clothes returned to a different small retailer at the same time were acknowledged and refunded days ago.

2017幎9月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Perfect

Perfect! A great first order,it was ok! i live in France, and i received the order quickly!
Tout s'est trÚs bien passés, commande conforme, reçue rapidement ( from UK) Produit top, pour une consommation responsable!
Support fair trade fashion!
Merci people tree, je recommande!

2017幎7月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Definitely recommend.

Excellent quality and delivered promptly. I've had a couple of orders, 5 items all together, and they've all been perfect. The sizes are good to generous so I have had no need to buy multiple sizes.I love that you can buy beautifully designed, well fitting clothes that are ethically sourced and at a comparable price to the high street.

2017幎6月8日
自発的なレビュヌ

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