Persis Collection - Persian Art Gallery レビュー 705

our order(parcel) arrived on time and in good condition

Placed an order on Apr 7, after I was assured by customer service that the item would be delivered in time for mother's day. Eventually the item was delivered a month late (well after mother's day) and that too after I repeatedly had to follow up with them asking for the status. I had ordered a customized key chain and it cost £180. The item delivered was mediocre and substandard, not even worth £30 let alone the price I paid for it. The key chain had rust marks and the gold plating / paint was chipped. I flagged this to their customer service and I was told I would get a new key chain and a partial refund - I got neither. Poor customer service and mediocre product. I will definitely not ever recommend this website to anyone!

Update Aug 2024
After my posting of the above review (and sending yet another email reminder), Persis have sent a replacement chain and I have received a partial refund.

Excellent ring

Amazing and difficult-to-find products made accessible! The service is good and the website and packaging are neat and beautiful.

The quality of the book was awesome

Love my new handmade mug, It looks amazing! And I love the individualised leather bracelet! It was the perfect gift for my father. The quality is very good. I also like the little gift I got - makes the Delivery costs a little easier to bear ;)

Very beautiful and on time

Good communication fast delivery and very best quality thank you

I would give the products themselves a 5/5. Great products (looks and feel) and also great presentation upon delivery. The only somewhat negative aspect of the Persis experience is that the website is quite a bit buggy, and the prices that you see when scrolling through products rarely match the actual price that is displayed when you click on the product, which is a bit misleading.

Edit: The products are not always great, I bought the immortal necklace and the length and look of the necklace were completely different than what was advertised, and the pendant was bent.

On time delivery, beautiful, packaging and item was absolutely stunning

I ordered the Norooz collection, painted ceramic eggs, mirror, etc. Good value, completed and complimented my table decorations. I received it very quickly and the service delivered is excellent. The first delivery was delayed and as soon as I mentioned it they sent me another set via express post. Thank you and I will be a returning customer and recommend them.

Auf dem Bild sehen Sie set mit Haft sin wunderschön aus . Beim Auspacken sind zwei schon gebrochen und kaputt gewesen. Nach ewige Begründung ( Handsrneit und sei normal etc ) und Bilder habe ich Ersatz erhalten. Zwei Tage nach der Aufstellung lost sich Kleber vom Spiegel ab und fällt runter , Spiegel und Rahm ist kaputt. Ich habe reklamiert die Antwort ist , dass sie nicht zurücknehmen können und es sei auf Transport normal , dass es so was passiert , erstmals soll ich selbst zum kleben und reparieren versuchen und wenn es nicht klappt schicken sie mir neu .
Ich wollte für noruz und meine Freude war komplett weg . Sie haben mir 20 Prozent zurückgegeben. Unverschämt für diese unglaublich schlechte Qualität und das Sie mir den Schrott nicht zurücknehmen oder Preis komplett erstatten.
Alle sind in Mülleimer gelandet
Nee wieder werde ich dort was bestellen

My first time ordering from Persis for Nourooz gifts/card. I had an issue on the website so I emailed the next day. Arya assured me that my order had gone through along with the correct shipping address.
Soon after on that same day, I got tracking info sent via email and received my order the very next day! All within 48 hours!
The items are beautifully handcrafted and remind me how elegant and unique Persian art and style is. I love that I was sent a ceramic Nourooz egg as a gift in the box with my order. What a lovely touch, it made me so happy :) Everything was so carefully packaged and presented, it all arrived in perfect condition. I will definately order again and highly recommend this company as a genuine, high quality service where your custom is valued. Thank you to Arya and the Persis collection team.

Items of high quality, great packaging and promo delivery. To be fair exceeded my expectations.

We found exactly what we wanted…it was shipped beautifully…and received quicker than expected! We will definitely be repeat customers!!

Package received in good time, and loved the item.

I had an outstanding experience with Persis Collection. The communication was prompt, and they were incredibly helpful throughout the punching process. I highly recommend them for their professionalism and reliability.

I recently shopped from an online boutique and was thoroughly impressed. The selection was excellent, and I easily found what I needed. The entire process, from browsing to checkout, was smooth and user-friendly.

Customer service was exceptional; they were quick to assist and genuinely cared about my satisfaction. My order arrived promptly, well-packaged, and exactly as described.

I highly recommend them for anyone seeking quality products and outstanding service. Will definitely be back for more!

I've now purchased three items from this shop - a set of 2 tea glasses, a coal samovar and a wooden shisha. Reasonably priced, all great craftsmanship and beautiful packaging. It's difficult to find authentic Persian items where I'm from. The customer service has also been great - I've had all my questions answered almost immediately.

Beautiful craftsmanship that came on time. I’ll definitely get more from them.