Personal Touch Kent レビュヌ 

139
•
TrustScore 5段階評䟡の5

4.9

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5぀星のうち5の評䟡

Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Neil has been absolutely incredible! He went through everything with us in such detail but kept it light and fun so the whole process wasnt overwhelming. He made sure we were understanding each ste... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have used Personal Touch for buying three houses now and for sorting out our life insurances etc, Neil is really professional but also simplifies everything for us so that we know exactly what h... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not on... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䜏宅ロヌン代理店
  2. 金融コンサルタント

圓該䌁業による蚘述

We are Independent Whole of Market Mortgage Brokers and can help you source a competitive mortgageremortgage deal for your own home or buy-to-let properties. We will guide you through the home-buying process; whether you are a first time buyer, home mover, first time buyer or an experienced landlord. We can also assist if you are self employed. We will ensure that you are fully informed throughout your mortgage journey. Our Brokers able to give advice on Life Assurance, Critical illness and Income Protection Insurance for individuals and businesses too. Secured loans, Bridging Finance, Commercial Finance and Buildings/Contents Insurance. We are able to offer a fully holistic approach referring our clients onto our recommended conveyancers, surveyors and will writers. We offer various levels of service from over the phone advice to home/office visits. A MORTGAGE IS SECURED AGAINST YOUR HOME, IT COULD BE REPOSSESSED IF YOU DO NOT KEEP UP THE MORTGAGE REPAYMENTS. We normally charge a fee for mortgage advice, however this will be dependent on your circumstances. Our typical fee is £295.00. Personal Touch Kent is a trading name of PTK Ltd which is authorised and regulated by the Financial Conduct Authority FCA No. 754672. PTK Ltd t/a Personal Touch Kent acts as a credit broker not a lender. Please note The Financial Conduct Authority do not regulate Wills, Commercial Funding or most Buy to Let Mortgages.


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4.9

優良

TrustScore 5段階評䟡の5

139件のレビュヌ

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4.9

すべおのレビュヌ

(139)

過去12か月のレビュヌ数: 28ä»¶

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5぀星のうち5の評䟡

Leila Hargreaves

I very rarely leave reviews, however I highly recommend Personal Touch Kent.
Neil was professional, understanding, highly capable, and also very relatable. He has taken the time to explain absolutely everything we have covered for both the mortgage and life cover. I'm thrilled to have found Neil and his team.

2024幎11月19日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Hi Leila, we really appreciate that you took the time to leave us a review and look forward to working with you in the future.

5぀星のうち5の評䟡

Great service start to finish

Luis was excellent at explaining all we needed to do, as first time buyers the whole ordeal was pretty daunting. But having Luis an email or phone call away made a massive difference to our sanity!

Would highly recommend personal touch Kent to any FTB.

2024幎8月30日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Dan we really appreciate you taking the time to write us a review and we are so pleased that Luis made your experience of buying your first home much less stressful than you expected.

5぀星のうち5の評䟡

Absolutely fantastic experience

We could not speak more highly of Neil and the team and the service that they provided. Neil really took us under his wing and we felt like he took the time at every turning to explain things clearly to us and to help us. Applying for our first mortgage was a daunting principle but Neil and the team were incredibly generous with their time and gave us knowledgeable advice that we knew we could trust. As a result we have now just received the keys to our very first home... we couldn't have done it without you and your team at 'Personal Touch' Neil, thank you and we would recommend you to everyone!
Jamie and Zoe

2024幎8月31日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you both for such a lovely review. We enjoyed working with you both and it was nice to have you in the office - its always nicer to see people in the flesh!!

5぀星のうち5の評䟡

Great personal service

Luis worked extremely hard to explore all the options to get me a mortgage, taking into account my limitations. He was so patient with my hundreds of questions and responded quickly to all my emails, even replying at the weekend. I would 100% recommend him for mortgage and insurance needs.

2024幎8月20日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you for taking the time to write a review, we really appreciate it and look forward to assisting you again if we can in the future.

5぀星のうち5の評䟡

Neil and team are very helpful at every


Neil and team are very helpful at every step of the process. As first time buyers and ‘newbies’ to the buying and mortgage process, Neil and team were able to guide us at every stage and only advised decisions they wouldn’t do themselves.

2024幎8月2日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you very much for taking the time to give us a review its much appreciated, I'm sure you did mean we only advise on decision we WOULD do ourselves. I know all this house buying can frazzle the brain.

5぀星のうち5の評䟡

Thank you Neil

Very fast and personal service from Neil Bohan at PTK. Great communication and very easy to work with. Very happy to recommend this firm and will use again if the opportunity arises!

2024幎8月13日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Rebecca we really appreciate your feedback and hope we do get to work with you again in the future.

5぀星のうち5の評䟡

Great team and excellent service

Great team and excellent service! Very informative staff and really went above & beyond. Where we both work full time, Neil always made time to have meetings with us in the evenings. He took the time to guide and advise us through each stage of getting the mortgage for our first house and setting up a few personal insurance policies. Will certainly be using PTK for all of our financial needs in future! Would thoroughly recommend!

2024幎8月7日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you James it was a pleasure to work with you both and we certainly look forward to seeing you again in the future.

5぀星のうち5の評䟡

I highly recommend Personal Touch Kent

I highly recommend Personal Touch Kent. It was our first time looking for a remortgage offer, and Neil Bohan made it a seamless process from start to finish. He delivered an abundance of insightful advice and had a good sense of humour.
Thanks very much again!

2024幎6月19日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Hi Curtis thank you for the review and Neil will be pleased to hear you enjoyed the "dad jokes"!

5぀星のうち5の評䟡

Absolutely 💯 per cent! Brilliant company!

2nd time I have used these guys
Absolutely 💯 spot on with everything.
Communication is brilliant! They explain things in ways that anyone will understand. They took the time and the patience to deal with any queries or worries I had along the way.
I would recommend them 100 per cent.

2024幎6月14日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Karen its been a pleasure to sort this out for you, we got there in the end!!

5぀星のうち5の評䟡

A friendly and professional service!

Neil and his team are excellent, providing a friendly and professional service, willing to explain the options and answer the stupid questions. Thanks PTK for your great service!

2024幎6月21日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Malcolm we really appreciate your feedback and we love questions its what we are here for.

5぀星のうち5の評䟡

Relief with an insurance plan in place

Dear Neil,
On Sunday night, the 16th June 2024, in Pembury hospital in the CCU ward, after watching my heart monitor drop into the high twenties, I honestly thought I was going to die, but remembering we had an insurance policy on my life and my wife and indirectly my children would benefit in the worse case scenario, was so deeply comforting and relieving, that it gave me a chance to have at least six or seven good hours of much needed sleep before the procedure the next day, and especially the courage to face death. I’m very very grateful to you my old friend. Honestly I’m so glad you offered this insurance plan on my life. When I was younger and fitter I never thought I was going to be this critically ill. I’m so appreciative of having a new life with a pacemaker now. Thanks so much mate!
Yours sincerely and with immense gratitude
Gary Janks

2024幎6月16日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Hi Gary, we are sorry to hear that you have been so poorly, thank goodness your procedure went well and you are on he road to recovery.

It is good to hear that having your policy in place gave you some comfort at a very tough time.

Thank you for taking the time to leave us this review, hopefully your words of wisdom will help other people realise the importance of life protection.

Get well soon Gary!

5぀星のうち5の評䟡

Neil and the team at PTK have looked


Neil and the team at PTK have looked after us since we were first time buyers. Neil delivers a fantastic personalized service, he is incredibly attentive and responsive to all our questions and needs. Throughout our mortgage applications with Neil, he has always made the process a lot less stressful than it could be and we are incredibly grateful for that. We always jump at the opportunity to recommend Neil to our friends and family and we will continue to use him in the future! Highly recommend!

2024幎5月29日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thanks Tom that's really kind of you and we are grateful for all referrals.

5぀星のうち5の評䟡

Mortgage advice

I spoke to Neil yesterday to get some advice on mortgages. He went through everything in detail, taking his time to explain everything thoroughly and included some more general advice on our finances and protection also, which was incredibly useful! I would definitely recommend PTK to anyone who is looking for a mortgage as they make the whole process so much easier.

2024幎4月3日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thanks Anna, we are pleased you got some really useful advice.

5぀星のうち5の評䟡

Highly Recommended!

We had Luis as our mortgage expert throughout the process and he was incredibly knowledgeable and helpful every step of the way. As first time buyers everything was new to us but we were always supported. A huge thanks to Luis and would recommend for anyone who needs a mortgage man!

2024幎3月27日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Shaun we really appreciate you taking the time to write us a review and its good to hear that you felt supported throughout the process which we think is really important for a First Time Buyer.

5぀星のうち5の評䟡

5 Star

5 Star! Myself a first time buyer, Neil has been fantastic in helping with understanding the house buying process. Quick to reply to any questions. Simplified the whole process. Couldn’t recommend enough.

RTS

2024幎3月1日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you for your kind review Robin. Personal Touch Kent really appreciate you taking the time to do this. We are pleased you had such a good experience - don't keep us a secret! Please tell your friends and family about us.

5぀星のうち5の評䟡

Take the fuss out the process

Take the fuss out the process

Neil, Kelly & team were really supportive in getting everything I required sorted in a timely and efficient manner. Very happy with their services.

2024幎2月7日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Ryan we really appreciate your review.

5぀星のうち5の評䟡

Excellent service

Cannot fault the service we have received from Luis. He has been attentive, thorough and made the process of acquiring our first mortgage simple. He responded promptly to any questions we had and did not make us feel pressured at all when discussing life insurance options with us. Would definitely recommend or use again if we ever moved!

2023幎10月26日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Charlotte we are so pleased you had a good experience and look forward to working with you again in the future.

5぀星のうち5の評䟡

Really responsive service and went


Really responsive service and went above and beyond to support! Would definitely recommend- amazing value.

2023幎10月19日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thanks Lauren for taking the time to leave us a review, we really appreciate it.

5぀星のうち5の評䟡

Highly recommend!

Friendly, professional and incredibly efficient! I felt cared for from beginning to end, thank you Luis and Saffron 😊

2023幎10月3日
自発的なレビュヌ
Personal Touch Kent ロゎ

Personal Touch Kent からの回答

Thank you Jessica we look forward to looking after you again in the future.

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