I ordered a sample tile that never arrived until I chased them up - not a good start. When I ordered the tiles, I was given a delivery date within a week. The day before delivery, I got an email from... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently purchased some floor tiles and was told that there will be delay on the delivery. I reached out to customer service, Emily from customer service team has been super helpful, not only helped... もっと見る
The samples requested were received really quickly to allow us to choose the preferred flooring for the rooms. We also purchased the walls tiles and the delivery lead time was brilliant and live... もっと見る
John (sales advisor) was proactive and efficient in helping me to make my purchase on Porcelain Superstore. He replied quickly to my emails and made it very easy for me to complete my purchase.
企業情報
当該企業による記述
We're on a mission to make finding your perfect tiles easy and inspiring. Like you, we're passionate about our homes. But we know that sometimes, finding the right products can be easier said than done. And that's where we come in. With our curated designs, completely free sample service and friendly advice, we've reimagined tile shopping. As a family business, we’re pretty obsessed with epic customer service. With thousands of five-star reviews, we must be doing something right. And when it comes to trends and technical know, we've got you covered - so you can tackle your latest tiling project with confidence! There’s plenty to explore and with inspiration at every turn we’ve made it super easy to find the one. We believe that great things come in threes - so that's why we focus on beautiful designs, unbeatable quality and fair pricing. By working directly with our suppliers - some of the largest factories in Europe and some of the smallest - we’re able to offer premium quality tiles for less than the high street.
連絡先
Unit 7 Millbrook Industrial Estate, M23 9WT, Manchester, 英国
- 0330 094 0304
- help@porcelainsuperstore.co.uk
- www.porcelainsuperstore.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Stripe bathroom tiles
We ordered sample tiles for our bathroom having used Porcelain Superstore tiles for projects in the past. We were really impressed with the quality of the tiles and speed of delivery as well as subsequent customer service.
Quick delivery for tile samples and…
Quick delivery for tile samples and gorgeous tile selection!
I’ve had a great experience with…
I’ve had a great experience with Porcelain Superstore, I’ve used their tiles in my ensuite and now looking to get Outdoor patio tiles and tiles for another bathroom. Quality and price were good, as was their delivery and communication.
I ordered a couple of samples which…
I ordered a couple of samples which arrived promptly and helped immensely in choosing the right one.
Great service
Lovely quality and beautiful tile!
Lovely quality and beautiful tile!
I ordered these tiles for my kitchen and am so impressed. It offers a well needed pop of colour that I’m absolutely in love with 😍
Very good service
Great helpful service from John. Samples arrived quickly and are good quality. Happy to order from this company
Great quality sample arrived for free…
Great quality sample arrived for free within 48 hours. Made making our choices easier...
The Regency Wall Tile samples
The Regency Wall Tile samples (Green, Blue and Caramel) looked gorgeous. I am going to order those tiles for bathrooms.
Great service
Fast delivery, well packed fantastic quality tiles. Great service. Will be ordering soon.
Ask you to post a 5 star review before they give you a discount
Ask you to post a 5 star review before they give you a discount. Tile samples eventually came through and looked good. just did not like their practice nor their customer service.
We ordered a sample
We ordered a sample from Porcelain Superstore after previously ordering several from other companies that weren’t quite what we were looking for. The sample arrived promptly and is perfect for what we need. Nice of them to follow up on email, too. A great personal service.
Lovely tiles and great customer service
Lovely tiles and very efficient customer service and delivery. Thank you.
Great Customer Service
I’m very happy with the service I received from Porcelain Superstore. The customer service provided by John was excellent throughout the process. He was responsive, helpful and went the extra mile to ensure everything was handled smoothly.
The ordering process was straightforward, and any questions I had were answered promptly and professionally. It's refreshing to receive such great customer service these days.
I would recommend Porcelain Superstore to anyone looking for quality products backed by outstanding customer support. I’m now looking forward to installing the outdoor porcelain tiles on my garden patio and seeing the finished result.
Many thanks to John and the team for all their help!
Excellent service
Excellent service. Samples received next day.
Quality samples too.
I've received an excellent service from porcelain superstore
I've received an excellent service from this company an excellent quality sample was sent to me and outstanding customer service in placing the order I will continue to use this company as my renovation project developed.
Samples received.
Quick delivery, nice tiles. Seem to be best price from what I can see online.
Samples sent speedily and very well…
Samples sent speedily and very well packaged. Great samples to see what the colours would look like in our kitchen. Excited to do the big order now.
Quickly followed up with question about which grout to get with tile too.
The samples arrived quickly and seem of…
The samples arrived quickly and seem of good quality! We're looking at getting a discount through the sales team which will save us a few more pounds!
Excellent service
Excellent service. Received samples very quickly and was able to then order for a quick delivery. Looking forward to receiving the tiles!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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