Printerpix UK ロゎ
りェブサむトにアクセス

Printerpix UK レビュヌ 46,463

•
TrustScore 5段階評䟡の3

3.2

ギフト ショップ
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Hi - I’m very pleased with the photo album which I made after a great Egyptian holiday. So many temples needed many photos! I found transferring photos from my computer quite difficult to start wi... もっず芋る

5぀星のうち2の評䟡

Please do not get tricked into "use anytime" offer of a photobook from Printerpix on Groupon. It's not "anytime", the voucher expiry date is shown AFTER your purchase and "sorry we don't do refunds.... もっず芋る

5぀星のうち4の評䟡

Fantasic service from them. Good basic communication from the team. Quality was much better than expected as well. Only issues were around postage. Given it seemed to be charged per item 5 ph... もっず芋る

5぀星のうち4の評䟡

Bought my voucher on Groupon and had no problem getting my project completed and sent off to be printed. Problem (created by myself) started when went it came to delivery seems o.missed house number... もっず芋る

䌁業情報

  1. ギフト ショップ

Printerpix UK に぀いお

圓該䌁業による蚘述

Welcome to PrinterPix
Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one.
Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design.
Printerpix makes your memories last a lifetime.

連絡先

3.2

たあたあ

TrustScore 5段階評䟡の3

5䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 99に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Disappointing, no customer service, no help

This company have let me down and ruined a special moment for my friends baby shower that I’ve been organising this upcoming weekend. I ordered a product with plenty of time for it to arrive in time for the event and there has been a problem with delivery- it was sent to a completely different address than the one I specified. I have tried contacting the company countless times over the past few days and no one is responding to me with a resolution. There is still time for them to help me but no matter how many times I reach out I’m ignored. I’m desperate, I spent a lot of time and money on creating this book and feel utterly distraught that they are going to ruin this moment for me and my friend. Do not deal with this company, awful customer service and no ownership of their mistakes.

2026幎3月17日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Emily,

Thank you for sharing your heartfelt message. I am truly sorry to hear about the distress and disappointment caused by the delivery issue and the lack of response from our team. We understand how important this moment is for you and your friend, and it is deeply upsetting to know that we have let you down during such a special time.

Please accept our sincerest apologies for the inconvenience and frustration this situation has caused. We are committed to resolving this matter and making things right. I kindly ask you to reply to the email we have sent you so we can work directly with you to find a solution and ensure your concerns are addressed to your satisfaction.

Thank you for your patience and understanding. We genuinely appreciate your feedback and hope to have the opportunity to restore your trust.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Very disappointed with this order

Very disappointed with this order. I took the time to crop and resize the images to display correctly and the calendar has arrived with images completely misaligned, people missing from the images due to it being printed inconsistent with my positioning when placing the order. Spent £26 on a calendar as a Mother’s Day gift and was sorely disappointed with the poor turnout when opening the gift and will now have to purchase from elsewhere to ensure the images are correctly displayed. I called customer services to resolve this issue and was disconnected on three separate occasions. I do not recommend wasting your time ordering from here.

2026幎3月15日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Beinir,

Thank you for sharing your experience with us. I am very sorry to hear about the issues you faced with your order and the frustration caused by the misaligned images and the difficulties you encountered when trying to contact our customer service. I understand how important this Mother’s Day gift was for you, and I sincerely apologize that we did not meet your expectations.

Your feedback is very valuable, and we genuinely want to make things right. I kindly ask you to reply to the email we have sent you so we can work directly with you to resolve this matter and ensure your concerns are addressed to your satisfaction.

Thank you for your patience and for giving us the opportunity to improve. We hope to hear from you soon.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Item not delivered and no response from Printerpix

I've used this company for many years and never had any issue but I recently ordered a picture and a jigsaw (total spend £45) for a birthday gift. I received the picture but not the jigsaw even though I had an email on 5 March telling me it had been despatched. I raised a ticket on their website last week (you can't call or email them) but I've had zero response so I've no idea what's happened or if I am going to get the jigsaw or my money back which is really poor from them. I don't know what's happened to this company as they used to be so reliable.

Update on 24 March - the email mentioned below said - you don't get a box with a 60 piece puzzle - I never mentioned anything about a box - there was nothing to go in a box as they did not send me the puzzle - at all! Honestly don't know what's gone wrong with this company - such a shame - just told them I want a refund or will do a charge back - AVOID AVOID AVOID

2026幎3月17日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Gareth,

Thank you for sharing your experience with us. I am truly sorry to hear about the issue with your recent order and the lack of response to your ticket. I understand how disappointing and frustrating it must be, especially given your long-standing trust in our company. Please accept my sincere apologies for the inconvenience caused by not receiving your jigsaw and for the uncertainty surrounding your refund.

Your feedback is very important to us, and we are committed to resolving this matter promptly. I kindly ask you to reply to the email we have sent you so we can work directly with you to ensure your concerns are addressed and to find a suitable resolution.

Thank you for your patience and understanding. We value your loyalty and hope to restore your confidence in our service.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Out of focus text and illustrations

Printerpix UK system for reporting a problem is VERY poor!
You get an email from a person (or AI entity?!)
but when you reply it says you can't use the email address to reply to and you get a link, that goes back to main Printerpix site that didn't work to raise a Service Ticket in the first place. Been around this loop several times. Pure you know what.
----------------
1st order is a book I wrote with illustrations. It came back badly out of focus.
2nd order is exactly the same text and illustrations. It came back perfectly in focus.
I would like Printerpix to replace the first order with new copies of the 2nd order. It is impossible to get an email through to the right site.

2026幎2月16日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Lynne,

Thank you for sharing your experience with us. I am very sorry to hear about the issue with your first order and the difficulty you faced in reaching the right contact. I understand how important your book is, especially with your illustrations, and I sincerely apologize for the out-of-focus copy you received. It’s reassuring to know that your second order was delivered correctly, and I truly appreciate your patience.

We want to make this right for you and ensure you are completely satisfied. I kindly ask you to reply to the email we have sent you so we can work directly with you to arrange for the replacement of your first order with copies matching your second order.

Thank you again for bringing this to our attention. We value your trust and hope to resolve this matter to your full satisfaction.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Bought a groupon voucher to complete


Bought a groupon voucher to complete some cushions for my mum for Mothers Day ordered in good time start of March still not received very disappointing! Tried to follow up customer service is non existent happy to take the money and then charge an earth for delivery extra expense but not deliver on their promise a guaranteed delivery for Mothers Day. Thought was a good deal then extra charges added and stress it has caused should never have bothered. AI Robot Hannah Mae doesn't care or is human to be able to. Very poor!

2026幎3月16日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Sarah,

Thank you for taking the time to share your experience with us. I am genuinely sorry to hear about the disappointment and stress caused by the delay in receiving your cushions, especially as they were intended as a special Mother’s Day gift. It’s completely understandable to feel let down when expectations are not met, and I apologize for the inconvenience and frustration this has caused you.

We take your feedback very seriously, and I want to assure you that your concerns are being looked into. I kindly ask you to reply to the email we have sent you so we can work directly with you to find a suitable resolution and ensure your satisfaction.

Thank you for bringing this to our attention. We truly value your trust and hope to restore your confidence in our service.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

PRINTERPIX - POOR QUALITY

Subject: POOR QUALITY SERVICE & BOOK BINDING

16/03/2026
Dear Printerpix Customer Service Team,

I received my photobook order (no. 45197153). Thank you for the delivery on 04/02/2026, and since then, I have contacted Printerpix Customer Service FIVE OCCASIONS, due to poor quality of the service, print and binding of the photobooks. But no reply.

Poor quality photobook no. 01 (photobook no. 410MQ1U97153A003). This book’s binding was of very poor quality.

Poor quality photobook no. 02 (photobook no. 410MQ1U97153A001). In this photobook, lots of the pages are incorrect; it has been collected and bound with pages from the photobook no. 01 (your photobook no. 410MQ1U97153A003). Also, the quality of the photobook binding is very poor.

Previously, I tried your website’s live chat (AI?), but after a long wait (over an hour), I received only repeated “One moment please” messages with no further response (very frustrated). I tried email, and tried submitting a complaint ticket from its website and enclosed photos of proof, but after 5 weeks still been no reply from Printerpix. VERY POOR CUSTOMER SERVICE.

Best regards,
Kwai Li

2026幎2月4日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Kwai Li,

Thank you for taking the time to share your experience with us. I am truly sorry to hear about the issues you've encountered with your photobooks, as well as the lack of response from our customer service team. I understand how frustrating it must be to have your concerns go unresolved, especially after multiple attempts to contact us. Please accept my sincere apologies for the inconvenience and disappointment this has caused you.

Your feedback is very important to us, and we want to make sure we resolve this matter properly. I kindly ask you to reach out to us directly at the following link: [https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new]. This will allow us to work closely with you and ensure your concerns are addressed to your satisfaction.

Thank you again for bringing this to our attention. We truly appreciate your patience and understanding, and we are committed to resolving this for you.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Order not arrived and no communication

I placed an order for a photobook for Mother's Day and was informed it would arrive early or worst case on time. It has not and I cannot get in touch or get a response from this company. The tracking shows it is with Asendia, but there is no update and again, I cannot get in touch or a response from this company. I want PrinterPix to respond to this and get in touch personally to rectify the issue. If this does not happen, I will look to go down a legal route to reclaim my money

2026幎3月16日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Aaron,

Thank you for sharing your experience with us. I am very sorry to hear about the delay with your Mother’s Day photobook and the difficulty you've encountered in trying to get in touch with us. I completely understand how frustrating and concerning it must be, especially given the importance of the occasion. Please accept my heartfelt apologies for the inconvenience and stress this situation has caused you.

Your concerns are very important to us, and I want to assure you that we are committed to resolving this matter promptly. I kindly ask you to contact us directly at the following link: [https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new]. This will enable us to personally address your issue and work with you to find a suitable resolution.

We truly appreciate your patience and understanding, and we are eager to resolve this to your satisfaction.

Warm regards,
Joey
Printerpix

5぀星のうち5の評䟡

Excellent photo blanket

I got the queen size photo blanket using multiple pictures and it came out so beautifully! Much better than what I expected. The pictures are so clear and it looks amazing. Will make a perfect present :)

2026幎2月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Quick and easy to do 


Fairly quick and easy to sort out which photo I wanted on the slate, extra's there if wanted or not. Kept well informed as to when it was on it's way etc and now sat with pride of place next to the other one I previously brought from Printerpix - highly recommend !

2026幎3月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Had a problem with a photobook price


Had a problem with a photobook price and complained about it. Nathan Lewis was the person who took over and helped me. Gave me a voucher for the next photobook which I completed. He then ordered it and it arrived very quickly. In conclusion I would now happily use printer pix again. Thank you Nathan

2026幎3月2日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible. AVOID.

Paid extra to have framed picture arrive by Mother’s Day following the instructions on the homepage. Was upsold a premium frame and paid for ‘Rush’ which was stated to ensure my order would arrive by Mother’s Day. Well it is now the day after Mother’s Day, I have sent two emails and tried to contact them by online chat telling them to cancel the order as they have failed to deliver it in time and been ignored at every turn. Just had email from Evri saying they are expecting the parcel. I am not looking forward to trying to get my money back I will more than likely get a chargeback from the card issuer as will be simpler than dealing with these.

2026幎3月11日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Dom,

Thank you for taking the time to share your experience with us. I am truly sorry to hear about the delay with your framed picture and the frustration caused by the lack of communication and delivery issues. I understand how important it was for this gift to arrive by Mother’s Day, and I sincerely apologize for failing to meet your expectations and for the inconvenience this has caused you.

Your concerns are very important to us, and we want to do everything we can to resolve this situation. I kindly ask you to reach out to us directly at the following link: [https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new]. This will allow us to personally address your case and work with you to find a suitable resolution.

We truly appreciate your patience and understanding, and we are committed to making this right.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

Paid for rush

Paid for rush, estimates said would arrive in time for mother's day. it is now the day after and not even been dispatched. Should have check the rating here before ordering

2026幎3月11日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Adam,

Thank you for sharing your feedback. I am very sorry to hear about the delay with your order and the inconvenience it has caused, especially given your expectation that it would arrive in time for Mother’s Day. I understand how disappointing it must be to have your order not dispatched as expected, and I sincerely apologize for this situation.

Your concerns are very important to us, and we want to ensure that we address this properly. I kindly ask you to reach out to us directly at the following link: [https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new]. This will allow us to personally look into your case and work towards a satisfactory resolution.

We truly appreciate your patience and understanding, and we are committed to making this right.

Warm regards,
Joey
Printerpix

5぀星のうち1の評䟡

DO NOT USE EVER

First time of using this company and never WILL again. I paid extra to ensure the product arrived well before a special event, but it still wasn’t even made by the promised date. Every customer service interaction led to unhelpful bots, and I received no real support. DO NOT EVER USE.

I have reported it multi times and used your ticket system. Still no response and help.

2026幎3月6日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear David,

Thank you for taking the time to share your experience. I want to sincerely apologize for the inconvenience and frustration caused by the delay and the lack of helpful support. We truly value your feedback and are very sorry that we did not meet your expectations this time.

To ensure we can address your concerns properly and find a resolution, please reach out to us directly at (https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new). We are eager to assist you and make things right.

Thank you for your understanding, and we hope to hear from you soon so we can resolve this matter to your satisfaction.

Best regards,
Joey
Printerpix

5぀星のうち1の評䟡

Very bad customer support

Very bad customer support. The order is over a month late and the support team are unresponsive.

2026幎2月8日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Endika,

Thank you for sharing your feedback. I am truly sorry to hear about the delay with your order and the lack of response from our support team. Please accept my heartfelt apologies for the frustration and inconvenience this has caused. Your experience does not reflect the high standards we aim to uphold.

To ensure we can properly address your concerns and resolve this matter to your satisfaction, I kindly ask you to reach out to us directly at (https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new). We are committed to assisting you and making things right.

Thank you for your patience and understanding. We look forward to hearing from you soon so we can resolve this issue.

Best regards,
Joey
Printerpix

5぀星のうち1の評䟡

Bought a mug and a calendar paid £10.99


Bought a mug and a calendar paid £10.99 postage the calendar was tiny and picture on the mug of my dog distorted. After Several emails approximately 20 and a promise of a replacement mug 2 months ago. They have ignored me and all recent complaints and communication absolutely disgusting but continue to send me offers on daily emails.Never again!!

2026幎1月15日
自発的なレビュヌ
Printerpix UK ロゎ

Printerpix UK からの回答

Dear Ms. Allison,

Thank you for taking the time to share your experience. I am truly sorry to hear about the disappointment with your mug and calendar, as well as the lack of response to your previous communications. Please accept my deepest apologies for the frustration and inconvenience this has caused. Your feedback is very important to us, and it is clear we have fallen short in providing the service and support you deserve.

To personally ensure that we can address your concerns and find a satisfactory resolution, I kindly ask you to reach out to us directly at (https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new). We are committed to making things right and would appreciate the opportunity to resolve this matter for you.

Thank you for your patience and understanding. We look forward to hearing from you soon.

Best regards,
Joey
Printerpix

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報