Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... もっと見る
所在地
所在地を変更4-5 Quiet Street, BA1 2JS BATH, GB
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レビュアーのコメントを見てみましょう
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... もっと見る
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... もっと見る
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
4-5 Quiet Street, BA1 2JS, BATH, 英国
4.9
優良
986件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Bath からの回答
We appreciate you sharing that our shop layout was lovely and our staff were friendly!
Friendly helpful staff.
2026年4月2日
ProCook - Bath からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Super Reliable
The team is always super helpful and knowledgeable. Loads to choose from and always a solution to my needs.
2026年4月1日
Total professional store
The staff were very friendly and helpful. They had great knowledge of the ranges they stocked and also tips on after care. The store was very clean, tidy and displayed items were clean and well presented
2026年3月28日
ProCook - Bath からの回答
We appreciate you letting us know our staff was helpful and that we have a good range of products!
Your staff were very friendly and…
Your staff were very friendly and helpful.
I was given good advice and even though a product wasn’t available,(electric lemon squeezer)suggestions were given as to where I might look(successfully)! So thank you!
All the products I bought are excellent. I have never been in one of your shops previously.
2026年3月24日
ProCook - Bath からの回答
We're happy to hear that our team was friendly and helpful during your first visit! We appreciate that you received good advice and suggestions for the lemon squeezer. We're glad you are enjoying your purchases.
ProCook - Bath からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our friendly and efficient staff.
I actually returned my purchase
I actually returned my purchase, not because of product quality, but because this was an impulse purchase that I immediately realised was not the right decision for me. I was impressed with the friendly way in which the return was handled.
2026年3月29日
ProCook - Bath からの回答
We appreciate your positive feedback regarding our great products and great prices; we are so happy!
Finding things we wanted to purchase.
Finding things we wanted to purchase.
Pleasant staff .
2026年3月24日
The goods and very helpful staff
2026年3月24日
very helpful staff
2026年3月22日
The lady who served me was very helpful…
The lady who served me was very helpful & extremely pleasant. Well done.
2026年3月22日
ProCook - Bath からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful.
The sales assistant helped me find the…
The sales assistant helped me find the right product which was exactly what j was looking for. It was not an item I had expected to find so easily so I was very pleased.
2026年3月22日
ProCook - Bath からの回答
We're happy to hear that our sales assistant helped you find exactly what you were looking for so easily. We appreciate you taking the time to leave us this great review!
Excellent service from the member of…
Excellent service from the member of staff who explained the range of coffee grinders
2026年3月21日
ProCook - Bath からの回答
We're happy to hear that you received excellent service and that our staff explained the coffee grinders well. We appreciate your positive feedback!
Good friendly service
Good friendly service most helpful and gave good advice I would recommend the shop
2026年3月19日
ProCook - Bath からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and helpful.
ProCook - Bath からの回答
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our salesperson and pan set.
Fauly product, emails ignored.
I visited the Bath store on 27th of February and purchased a coffee bean grinder. I went to use it on the 3rd of March and noticed a part was missing, making the grinder useless. I emailed ProCook with details of my purchase and a picture of the faulty grinder. No response.
I emailed again on the 13th of March, copying my original email and transaction details and asking 'Why have you ignored my email' No response.
So they have my money and I have a useless coffee grinder. Amazon for me from now on.
2026年2月27日
自発的なレビュー
ProCook - Bath からの回答
Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.
Really helpful guidance given.
Really helpful guidance on best use of product.
He took his time and explained fully how to properly use the whetstone to sharpen my blunt knives.
Bought the product, followed advice at home, and it worked!😃
2026年3月9日
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