Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... もっと見る
所在地
所在地を変更Country Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... もっと見る
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
企業が回答しました
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, 英国
4.8
優良
437件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was replacing a vegetable knife
I was replacing a vegetable knife. I asked the assistant where/how I should dispose of the unwanted knife. She advised that I could hand it in at my local Manned Police Staion or at the local tip, provided it had a blade acceptance policy. Great advice. Great service.
2026年8月18日
Choice was good.
2026年8月22日
Fantastic customer service
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her to bring a box of pasta bowls over as I had already taken the last of the Bordon stock. So a very BIG Thank you to both staff they are a credit to the company and could teach the staff at John Lewis in Chichester how to deal with customers.
2026年8月18日
Brilliant as always the girls are…
Brilliant as always the girls are always happy and smiling nothing is to much trouble
2026年8月14日
Love the pro cook shop at Bordon
Love the pro cook shop at Bordon - trouble i always end up buying something
2026年8月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The cook ware is great
The cook ware is great, but for me the staff were lovely and so helpful ( country market,Bordon )
2026年8月7日
ProCook - Bordon からの回答
We're so glad you're enjoying your cookware! We're especially pleased to hear that our team at the Country Market in Bordon provided you with such lovely and helpful service. Thank you for your kind words!
ProCook - Bordon からの回答
We're so glad you received good customer service and were able to find what you needed at a great price! Thank you for your feedback.
Salt and pepper mills
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchased salt and pepper mills which are rechargeable and have proved to be superior to the ones we already have.
2026年7月27日
Good quality kitchen items
Good quality kitchen items
Well displayed and very attentive and helpful staff at the Country Market store
2026年7月31日
Very helpful Sales Assistant
Very helpful Sales Assistant, good advice, attentive without being pushy.
Great products will definitely be back to buy other things.
2026年7月24日
Good quality, sensible prices
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
2026年7月20日
Amazing customer service and fantastic…
Amazing customer service and fantastic products! So pleased with my purchase.
2026年7月16日
Excellent service and such a huge…
Excellent service and such a huge choice of items.
Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
2026年6月28日
ProCook - Bordon からの回答
We're so pleased to hear you've consistently received excellent service and found our staff friendly and helpful. It's wonderful that the items you've purchased have been well-made and long-lasting.
Product exchange
I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.
2026年6月16日
ProCook - Bordon からの回答
We are so glad to hear that we could assist you with your return and that our team provided such helpful and courteous service. Thank you for your positive feedback!
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