Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... もっと見る
所在地
所在地を変更Country Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... もっと見る
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
企業が回答しました
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, 英国
4.8
優良
437件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was very pleased with the help I had…
I was very pleased with the help I had in finding exactly what I wanted. Would recommend their products which are good value for money.
2026年6月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Bordon からの回答
We appreciate your positive feedback!
Easily found what I wanted
Very helpful and pleasant young woman on counter.
Not a huge array of kettles but that can be a plus.
2026年5月14日
ProCook - Bordon からの回答
We're so glad you had a positive experience with our team member and found our selection suitable. Thank you for your kind words!
Discovered pro cook what a lovely store…
Discovered pro cook what a lovely store every thing you need for the kitchen.
2026年5月10日
ProCook - Bordon からの回答
We're so glad you discovered us and found our store lovely with everything for your kitchen!
Great service
Great service. Very helpful and friendly. A good selection of quality kitchen items.
2026年4月24日
ProCook - Bordon からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service helpful and friendly.
Store extremely well laid out
Store extremely well laid out, with super helpful staff. Always a pleasure to shop here.
2026年4月19日
ProCook - Bordon からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our store well laid out and our staff helpful.
Quality product and friendly, knowledgeable service
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the shop ( within a country market store) was really helpful and very passionate about the product. She ensured that the range purchased was suitable for what, and how, we cook!!! A very personal service and we would highly recommend both the product and the customer experience!!!
2026年4月20日
ProCook - Bordon からの回答
We're happy to hear you found the perfect saucepans for your needs! It's great that our team member was helpful and passionate, ensuring the range suited your cooking style. We appreciate your recommendation of our products and service!
Great range, excellent quality products
Great range of excellent quality products - I wished my kitchen was bigger! Staff were very friendly, helpful and knowledgeable without interfering. The shopping experience was a pleasure.
2026年4月20日
ProCook - Bordon からの回答
We're happy to hear you found a great range of excellent quality products and that our staff were friendly, helpful, and knowledgeable. We appreciate your positive feedback about your shopping experience.
Very elegant & extremely sharp
2026年4月17日
Friendly and helpful staff
2026年4月13日
The staff were very helpful and…
The staff were very helpful and pleasant ,I would recomend
2026年4月13日
Found exactly what I was looking for
Found exactly what I was looking for thanks to the help of the very kind and informative staff, especially Amie who showed me where the product and any alternatives. Will definitely be coming back!
2026年4月9日
自発的なレビュー
Worst frying pan
Worst frying pan. We bought an uncoated stainless steel pan but EVERYTHING sticks to it. Fail.
2026年4月11日
ProCook - Bordon からの回答
Thank you for your review, we have asked the customer service team to contact you to resolve.
Superb Staff, especially Amie
Great product, great customer service and the staff were polite and helpful 10/10
2026年4月4日
ProCook - Bordon からの回答
We appreciate you letting us know our staff was polite and nice; it means a lot to our team.
Helpful staff .
2026年4月2日
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