Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
所在地
所在地を変更Country Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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レビュアーのコメントを見てみましょう
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
企業が回答しました
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, 英国
4.8
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful and friendly went…
Staff very helpful and friendly went through the product we were looking at .
2026年2月27日
ProCook - Bordon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and friendly during your visit.
Good value great product
We used our granite roasting pans for the first time on Sunday
Great product truly nonstick I’m impressed so far
2026年2月28日
ProCook - Bordon からの回答
We're happy to hear that you are impressed with our granite roasting pans! Thank you for sharing your experience; we appreciate your positive feedback so far.
Staff were friendly and helpful.
The lady was very helpful and talked me through the choices.
2026年2月25日
ProCook - Bordon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Lots of choice and assistance…
Lots of choice and assistance from staff with a saucepan, however sold a knife previously, after time spent with very helpful assistant proved not great for a left- hander!
2026年2月25日
ProCook - Bordon からの回答
We're happy to hear that you appreciated our selection and the assistance provided. We're sorry the knife wasn't suitable for a left-handed user. We appreciate your feedback.
ProCook - Bordon からの回答
We appreciate your positive feedback regarding our helpful staff and good stock range; we are so happy you were satisfied!
Friendly helpful staff
2026年2月19日
ProCook - Bordon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Bordon からの回答
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to our team.
Great service
Brought a knife block when I went out for the day at the o2 thought the knives were part of the set but they weren’t went into our local store the next day lady was great very helpful and helped us to exchange for what we wanted the service was just what it should be we ended up buying 3 more things great service thank you
2026年2月15日
ProCook - Bordon からの回答
We're happy to hear that the store visit helped you find what you wanted! It's great to know the team member provided excellent service and that you found more items. Thank you for your positive feedback.
ProCook - Bordon からの回答
We appreciate you sharing that the manager provided excellent service; we are so happy to hear about your positive experience!
Great products and service
Great products and service, had just what I was looking for. I was given helpful advice by the assistant without feeling like I was being pushed to buy more than I actually wanted. This was greatly appreciated and I will return as a regular customer as your products are beautifully presented and very well made.
2026年2月12日
ProCook - Bordon からの回答
We're happy to hear that you found what you were looking for and that our team member provided helpful advice without pressure. We appreciate that you found our products beautifully presented and well-made, and we look forward to welcoming you back as a regular customer!
We went in to buy a set of knives
We went in to buy a set of knives, having been married 46 years, this is the 1st time we've brought knives since we got a set as a wedding present, so this was a big deal to us. We saw some We liked but had some questions which a member of staff answered plainly and clearly, we were served with ease and curtesy. It also helped that they took "blue light" so we got some discount as well. I've since used my knives and I'm 💯 happy with them.
2026年2月9日
Great Coffee Machine
Was happy not only to get the coffee machine in the sale but also get military discount off it.
This will give me delicious fresh brewed coffee at home and also help me save money
2026年1月31日
ProCook - Bordon からの回答
We're happy you were able to purchase the coffee machine during the sale and use your military discount. We appreciate you sharing that you'll be saving money while enjoying fresh coffee at home.
Long, two slot toaster.
I purchased the long, wide slot toaster. Without a doubt it is the best toaster I have ever bought. Perfect toast every time, and looks great in my kitchen.
The member of staff who served me told me that she had the same toaster, and how good it was, so I bought with confidence.
2026年1月25日
ProCook - Bordon からの回答
We're happy to hear that you are enjoying the long slot toaster. It's great to know that you are consistently getting perfect toast. We appreciate you sharing your positive experience and are glad our staff could assist you.
The staff were very helpful and smiling…
The staff were very helpful and smiling makes all the difference kind regards James Scott Drury.
2026年1月25日
ProCook - Bordon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team was helpful and that their smiles made a difference.
Great after service
2026年1月13日
ProCook - Bordon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The frying pan is so good
The frying pan is so good , really happy with it. The assistant was very polite, all round very good.
2026年1月8日
ProCook - Bordon からの回答
We appreciate you sharing your experience with us. We're so happy to hear that you are pleased with the frying pan and the assistant's helpfulness.
Great choice of goods
Great selection of high quality goods at good prices. The staff were knowledgeable and professional and very friendly
2026年1月11日
ProCook - Bordon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our selection, prices, and staff.
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