ProCook - Bournemouth レビュー 

662
TrustScore 5段階評価の5

4.9

Castle Lane West, West Mall, BH8 9UY Bournemouth, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... もっと見る

5つ星のうち5の評価

We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... もっと見る

5つ星のうち5の評価

Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... もっと見る

5つ星のうち5の評価

Yes the young lady took time to explan the differences between the saucepans sets as I was looking for light set to use plus other pieces that I can build on my set.Sorted out the delivery for me aswe... もっと見る


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Castle Lane West, West Mall, BH8 9UY, Bournemouth, 英国

  • 01202 155674

4.9

優良

TrustScore 5段階評価の5

662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(662)

過去12か月のレビュー数: 25,003

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5つ星のうち5の評価

Very helpful lady explained patiently…

Very helpful lady explained patiently the difference between different coatings for non stick while I was choosing my frying pan.. and changing my mind. Thank you 🙏

2026年7月3日
ProCook - Bournemouth ロゴ

ProCook - Bournemouth からの回答

We're delighted to hear that our team member was so helpful and patiently explained the different non-stick coatings while you were choosing your frying pan. We appreciate your kind feedback!

5つ星のうち5の評価

Very helpful assistant

Very helpful assistant

2026年7月6日
ProCook - Bournemouth ロゴ

ProCook - Bournemouth からの回答

We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!

5つ星のうち5の評価

Good knowledgeable staff at branch…

Good knowledgeable staff at branch visited

2026年6月30日
ProCook - Bournemouth ロゴ

ProCook - Bournemouth からの回答

We're delighted to hear that our team at the branch provided you with such a positive experience. Your feedback is greatly appreciated!

5つ星のうち5の評価

Service Excellence

I popped into Castlepoint customer service looking for new saucepans for my kitchen as I'd moved from electric to induction, the sales lady was super helpful, she talked me through all of the options explaining the difference between the price points, the benefits of each, advised me to consider buying their 'Cookwear Sets' of pans rather than individual if I needed more than a couple and even suggested that if I wasn't in an immediate hurray that I wait two weeks until the bank holiday weekend when there would be a 20% sale on, because of this information I actually spent more than I had initially intended on a higher end product but got way more for my money than I thought I would do. Everyone is a winner and I absolutely love my Elite Signature pans, they are beautiful to look at as well as great to cook with - Top marks to the sales lady, that in my opinion is service excellence and I will buy more from ProCook as a result.

2026年5月26日
5つ星のうち5の評価

Amazing!

Well it was just a surprise. I'd never been before and was absolutely blown away by the range of products and the unbelievable prices. And a lovely helpful girl behind the desk. It's a bit of a hike to get there for me, but don't think I would go anywhere else now for kitchen stuff. Brilliant.

2026年6月12日
ProCook - Bournemouth ロゴ

ProCook - Bournemouth からの回答

We are delighted to hear you were so impressed with our product range and prices! It's wonderful that our team provided helpful service. We appreciate you choosing us for your kitchen needs.

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