Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... もっと見る
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Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... もっと見る
Great sharp knives and other small kitchen utensils- all very reasonably priced - especially in the 3 for 2 sale.
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, 英国
- 01323 385786
4.9
優良
241件のレビュー
顧客にレビューを依頼しています
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ProCook - Eastbourne からの回答
We appreciate you letting us know our staff was friendly and supportive; it means a lot to our team.
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff made light work of renewing all our saucepans
2026年3月29日
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our friendly and knowledgeable staff helped you.
Joe in the branch was excellent
Joe in the branch was excellent, made us aware of the ProCook deals on and slightly tailored what we wanted with what we eventually purchased.
2026年4月3日
Because the lady that served me was…
Because the lady that served me was just so professional and wonderful customer service qualities I was impressed nice 😊
2026年4月4日
Competitive prices
Competitive prices. Lovely shop well laid out wide alleys for wheelchairs etc
2026年4月1日
The staff were not completely familiar…
The staff were not completely familiar with what they were selling. I would have bought the vegetable chopper if they’d been more confident about how to use it.
2026年4月1日
Delighted with purchase of Malmo…
Delighted with purchase of Malmo tableware - one side plate was chipped but staff were quick to exchange. Planning to visit again to have a look at more items.
2026年3月28日
ProCook - Eastbourne からの回答
We're happy to hear that you're delighted with your Malmo tableware! We're also glad our staff were quick to help with the chipped plate. We appreciate your visit and hope to see you again soon.
sales assistant were very helpful
2026年3月30日
ProCook - Eastbourne からの回答
We appreciate your positive feedback; we are so happy our sales assistants were very helpful to you!
Friendly honest new what he was taLking…
Friendly honest new what he was taLking about good customer service
2026年3月30日
Excellent shop
Helpful staff. Was able to purchase item had been after for a long time. . Stylish and a good price. Lovely shop
2026年3月29日
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and you found what you were looking for at a good price.
Shop staff friendly and helpful
2026年3月29日
ProCook - Eastbourne からの回答
We appreciate your positive feedback that our shop staff was friendly and helpful; we are so happy you enjoyed that!
Brilliant customer service
Brilliant customer service, the attendant was very helpful and very engaging making the whole shop a very pleasant experience
2026年3月28日
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received brilliant customer service and a pleasant experience.
Amazing customer service
Amazing customer service. Enjoyable easy experiance. Highly recomend
2026年3月27日
ProCook - Eastbourne からの回答
We appreciate you sharing that our products look good and that you enjoyed our great shop and service. It means a lot to our team!
Ok right some prices is to high for my…
Ok right some prices is to high for my level;And today i like to buy some cutlery I spoke to the person to work inside and very expensive
2026年3月25日
ProCook - Eastbourne からの回答
We appreciate your feedback and regret that our pricing didn't meet your expectations for cutlery. Please sign up to our newsletters as we do have some fabulous offers throughout the year.
ProCook - Eastbourne からの回答
We appreciate you letting us know about our friendly, helpful, and knowledgeable staff; it means a lot to our team.
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and attentive.
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our knowledgeable staff and customer service.
Very helpful staff in the store
Very helpful staff in the store, ensured I got just what I needed
2026年3月19日
ProCook - Eastbourne からの回答
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and you got just what you needed.
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