Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
所在地
所在地を変更Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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レビュアーのコメントを見てみましょう
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... もっと見る
企業が回答しました
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... もっと見る
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, 英国
4.8
優良
830件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Great customer service.
2026年5月28日
ProCook - Lakeside からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Lakeside からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Lakeside からの回答
We're glad you liked the color! We appreciate your positive feedback.
The kitchen knife and serving spoon…
The kitchen knife and serving spoon perform effectively for their intended purposes. The knife cuts cleanly, and the serving spoon is practical for daily use. Overall, this product meets expectations for quality and function.
2026年5月25日
ProCook - Lakeside からの回答
We are so glad to hear our kitchen knife and serving spoon are meeting your expectations for quality and function. Thank you for your positive feedback!
Excellent service from staff, showed us various options, no hard sell just excellent customer facing service.
Excellent service from staff, very knowledgeable and helpful. Purchased exactly what we wanted.
2026年5月25日
ProCook - Lakeside からの回答
We're so pleased our knowledgeable team provided excellent service and helped you find exactly what you wanted. Thank you!
Customer assistance were very helpful
Customer assistance were very helpful, and pleasant, found product I wanted
2026年5月20日
ProCook - Lakeside からの回答
We're so glad our team was helpful and pleasant, and you found what you needed! Thank you!
Great staff
The staff that helped me in store was knowledgeable and friendly. She gave us personable tips which helped to persuade me to buy it
2026年5月17日
ProCook - Lakeside からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was knowledgeable and friendly, and provided helpful tips.
Really helpful staff who are friendly…
Really helpful staff who are friendly and knowledgable without being pushy.
2026年5月16日
ProCook - Lakeside からの回答
We're so glad our staff was friendly, knowledgeable, and helpful without being pushy. Thank you!
ProCook - Lakeside からの回答
We're glad our staff was friendly and helpful, and you liked our quality products!
Great service very helpful and friendly…
Great service very helpful and friendly staff. Everything displayed beautifully.
2026年5月8日
ProCook - Lakeside からの回答
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly and the displays beautiful.
ProCook - Lakeside からの回答
We appreciate you sharing that our staff was helpful and well-informed!
Customer service was excellent,very…
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very important to us and we are very happy around.
2026年5月8日
ProCook - Lakeside からの回答
We are so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We truly appreciate your kind words about the quality of your purchases.
ProCook - Lakeside からの回答
We appreciate you taking the time to share your positive shopping experience with us; we are so glad you found our store helpful and pleasant. Please could you upgrade your rating to reflect this, we would appreciate this.
Walked in saw what we wanted asked the…
Walked in saw what we wanted asked the assistant and she got what we needed great service
2026年5月7日
ProCook - Lakeside からの回答
We appreciate you taking the time to share your experience! We're so happy to hear you received great service.
Great store good staff
Love the shop ( though its hard to leave without buying another new knife ) good selection, they always seem to have what i need and good quality.
They staff are friendly, helpful and knowledgeable
2026年5月5日
ProCook - Lakeside からの回答
We're so happy you enjoy our shop and find our selection to be good quality! It's wonderful to hear our staff are friendly, helpful, and knowledgeable.
Good knowledge from staff and excellent customer…
Good knowledge of staff and customer service
2026年5月2日
Helpful and friendly staff.
2026年5月1日
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