Outstanding customer service and true 25-year guarantee support at ProCook Lakeside! What an amazing experience! I have just returned home after visiting ProCook in Lakeside. My visit was o... もっと見る
所在地
所在地を変更Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I shop in procook more than I should as I always end up buying a new knife. The staff are friendly, helpful and knowledgeable. I love the knives ( VG 10 steel look pretty and handle so well ) The o... もっと見る
The shop was bright and clean firstly The shop assistant was so helpful So knowledgeable about the products I was enquiring about your top of the range cookwear pans ect Unfortunately your 2 to... もっと見る
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, 英国
4.8
優良
885件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Knowledgeable staff member
Staff very friendly, knowledgeable and helpful. Would recommend this store.
2026年9月4日
wide range of lovely products
wide range of lovely products, very good staff, nice display of products at the store
2026年9月8日
Got excellent advice
2026年5月25日
The saleswomen is absolutely wonderful…
The saleswomen is absolutely wonderful (I feel terrible I can’t remember her name) but she is so helpful and clearly cares a lot of customers being able to make the perfect purchase. Great experience.
2026年8月23日
Great experience staff very…
Great experience staff very knowledgable and explained the different knives and helped me choose what was right for me
2026年8月19日
Excellent products and the shop staff…
Excellent products and the shop staff were so helpful and pleasant.
2026年8月15日
Exceptional customer service
Just so impressed with Kimberley today . Really engaging throughout my purchase , very convincing regarding the benefits of the latest store offers . The store was busy and I felt genuinely valued as a customer. Well done !
2026年8月20日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Lakeside からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our service great and our staff friendly.
ProCook - Lakeside からの回答
We truly appreciate your kind words about our staff. It means a lot to us to know that you had a positive experience with our team.
ProCook - Lakeside からの回答
We're happy to hear that our kitchen products are conveniently accessible. We appreciate your positive feedback!
ProCook - Lakeside からの回答
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Amazing service and quality product
2026年8月13日
ProCook - Lakeside からの回答
We are absolutely thrilled to hear that you are so pleased with both our service and the quality of our product. Thank you for your wonderful feedback!
Nice variety in shop bought 3 items…
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
2026年8月7日
ProCook - Lakeside からの回答
We truly appreciate your kind words about our lovely shop and our knowledgeable staff. It's wonderful to hear you had such a positive experience with us!
ProCook - Lakeside からの回答
We're so happy to hear that you find our knives to be excellent! Thank you for sharing your positive feedback with us.
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