We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... もっと見る
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レビュアーのコメントを見てみましょう
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... もっと見る
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... もっと見る
企業が回答しました
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, 英国
- 01752 270724
4.9
優良
435件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff have knowledge !
This time round, I bought the seasonal measuring spoons and a bread maker. The staff always know what I’m looking for i and are extremely helpful.( Meg )
2026年8月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Always get very good service
Always get very good service. Very happy with items I have brought
2026年9月25日
ProCook - Plymouth からの回答
We're so pleased to hear that you always receive very good service and are happy with your purchases! Thank you for your wonderful feedback.
Wide choice
Wide choice, excellent value and the staff were very helpful. Good quality throughout.
KWC
2026年9月25日
Staff and yeah
2026年9月18日
Very helpful assistant
Very helpful assistant, Megan, talked me through my options when buying a new frying pan and gave me advice about caring for the item.
2026年9月15日
Excellent service and very informative.
2026年9月16日
The staff in Drakes Circus shop in…
The staff in Drakes Circus shop in Plymouth were incredibly helpful, knowledgeable and polite.
2026年9月6日
Staff are very helpful in the Plymouth…
Staff are very helpful in the Plymouth branch. Products are great.
2026年9月8日
Welcoming service.lovely and friendly…
Welcoming service.lovely and friendly staff and the products are amazing especially with the guarantee.Its my absolute favourite shop.Thank you.
2026年9月7日
Good service from the young ladies
2026年9月6日
I’ve bought the knives for my son for…
I’ve bought the knives for my son for Christmas.
I know he will love them too .
They were a great price and definitely value for money .
He saw them when went into a pro cook shop so I decided to treat him .
Fast delivery.
Online services is easy and straight forward
2026年8月31日
Helpful staff reasonable price for…
Helpful staff reasonable price for quality of goods being sold. Good range of products store clean tidy and easy to navigate.
2026年9月8日
Great shop experience!
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome.
Experience tempered only by the regularity of emails now from Pro-cook! You sound desperate :)
2026年9月4日
Excellent service
Excellent service, and insightful knowledge about all products from your Pro Cook team in the Plymouth branch.
2026年8月22日
Such a great cook shop
Customer service is lovely was very knowledgeable about the knives I bought happy with the knives themselves they are fantastic i wish I could buy everything in the shop
2026年9月5日
I needed to replace a work top…
I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement.
I also bought orange & lemon juicers for my daughter & she was very pleased with them. The Procook assistant was very helpful too.
2026年8月24日
An excellent customer experience
An excellent customer experience, a brand the obviously understands that giving personable and down to earth service will lead to more long term custom instead of just pushing the most expensive possible sale on the day.
2026年8月29日
Great customer service dealing with a…
Great customer service dealing with a defect on a fry pan
2026年8月22日
Very friendly staff and helpful
Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.
2026年9月3日
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