We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... もっと見る
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レビュアーのコメントを見てみましょう
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... もっと見る
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... もっと見る
企業が回答しました
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, 英国
- 01752 270724
4.9
優良
435件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff member was helpful
Staff member was helpful, went and got me a boxed item , rather than off the shelf, she was polite , quick and efficient.
2026年8月28日
We visited the shop in Plymouth to…
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with my purchase, a good quality product at a reasonable price.
2026年9月1日
Excellent customer service from very…
Excellent customer service from very friendly and knowledgable staff. Great selection and quality products.
2026年8月30日
Staff are excellent so helpful
Staff are excellent so helpful, products are great only just discovered this shop will be buying from again
2026年8月29日
Great store, friendly staff
Friendly staff. Got what I needed. Only place nowadays where I can buy a steak knife set, in a physical store, due to new UK laws. Thankful we have a ProCook store
2026年8月29日
The store assistant was very helpful…
The store assistant was very helpful and extremely knowledgeable about the knives I wished to purchase.
Ten out of ten for customer service.
Thank you,
2026年8月27日
Excellent Service
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about how to best clean certain products. Additionally, we bought a set of pans and one developed a slight mark. This was exchanged without any fuss. Quality products, and quality staff!
2026年8月27日
Good staff, plenty of room to look around, supportive Staff were helpful but 'not in your…
Staff were helpful but 'not in your face' plenty of space for my wheelchair to look around, excellent products. I took some helpful objects to better my kitchen and home. Lovely shop.
2026年8月25日
Quick and easy very friendly staff
2026年8月26日
Great knowledgable staff
2026年8月25日
Lady that was serving me was lovely
Lady that was serving me was lovely, had a issue with one of the products and she sorted it straight away
2026年8月17日
Excellent staff with great knowledge of…
Excellent staff with great knowledge of what they sell . Enjoyable shopping experience and great value
2026年8月22日
Extremely helpful and informative staff
2026年8月22日
excellent friendly staff.
2026年8月17日
Had all the bits I wanted
Had all the bits I wanted, staff very informative? Welcoming and friendly.
2026年8月20日
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