Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... もっと見る
所在地
所在地を変更Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... もっと見る
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... もっと見る
企業が回答しました
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, 英国
4.9
優良
953件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First class service with knowledgable…
First class service with knowledgable advice on product and help choosing correct product . Well done 👍
2026年7月17日
Staff very informative.
2026年7月20日
Always friendly and helpful staff
Always friendly and helpful staff, makes shopping a pleasure
2026年7月15日
As I walked in I was able to look…
As I walked in I was able to look around at my leaser and pick up a few items to buy . Then I approached by member off staff who was very helpful and I came out very satisfied 👍😋
2026年7月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent customer service
The lady who served me was approachable, helpful and knowledgeable about the products in the shop. She took care wrapping the items I bought which showed me she cares about her customers and about the products.
2026年7月7日
ProCook - Spalding からの回答
We're so pleased to hear about your positive experience with our team member! It's wonderful that she was approachable, helpful, and knowledgeable, and that her care in wrapping your items stood out to you.
ProCook - Spalding からの回答
We appreciate your kind words about our staff. We are so glad to hear you had a pleasant experience with us.
ProCook - Spalding からの回答
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
ProCook - Spalding からの回答
We appreciate your feedback regarding the coffee pot's pricing. We are always reviewing our product offerings and their value.
Wide choice of products
Wide choice of products, reasonably priced, friendly staff, clean and tidy shop.
2026年7月5日
ProCook - Spalding からの回答
We're so happy you enjoyed our wide choice of products, reasonable prices, and found our staff friendly! We're also glad you found our shop clean and tidy. Thank you for your kind words.
I knew what I wanted and explained to…
I knew what I wanted and explained to the lady she went to the shelf got it recommend the item I paid and left, wished all my shopping was so easy.
2026年6月30日
ProCook - Spalding からの回答
We're so happy to hear your shopping experience was easy and efficient! We appreciate you taking the time to share your positive feedback with us.
ProCook - excellent service
The staff were very helpful not overly pushy. Gave good advice on products in store.
2026年6月27日
ProCook - Spalding からの回答
We're so glad you found our staff helpful and that they provided good advice on our products! Thank you for your kind words.
ProCook - Spalding からの回答
We're so glad you enjoyed our shop and found it well laid out, and that our staff was helpful!
ProCook - Spalding からの回答
We're so happy to hear you found our store easy to navigate and our staff helpful. Thank you for your kind words!
I was looking for some Steak knives…
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification and me to get a credit card.)
Goodbye Amazon!!!
Back to ProCook i spoke with the young lady and she directed me to your rivetless steak knives which I must say are fantastic @ £17. Very happy customer.
2026年6月30日
ProCook - Spalding からの回答
We are so pleased to hear that our team was able to assist you in finding the perfect rivetless steak knives! It's wonderful to know that you are happy with your purchase and that they are meeting your expectations. We truly appreciate your continued loyalty and kind words.
The staff were extremely helpful and…
The staff were extremely helpful and the product range covered exactly what we were looking for
2026年6月28日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。