Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... もっと見る
所在地
所在地を変更Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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レビュアーのコメントを見てみましょう
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... もっと見る
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... もっと見る
企業が回答しました
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, 英国
4.9
優良
956件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was looking for some Steak knives…
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification and me to get a credit card.)
Goodbye Amazon!!!
Back to ProCook i spoke with the young lady and she directed me to your rivetless steak knives which I must say are fantastic @ £17. Very happy customer.
2026年6月30日
ProCook - Spalding からの回答
We are so pleased to hear that our team was able to assist you in finding the perfect rivetless steak knives! It's wonderful to know that you are happy with your purchase and that they are meeting your expectations. We truly appreciate your continued loyalty and kind words.
The staff were extremely helpful and…
The staff were extremely helpful and the product range covered exactly what we were looking for
2026年6月28日
Excellent customer service
There was no coasters in the shop but the staff member got on the phone to her colleague immediately. 2 days later they phoned to say they were in stock. Excellent
2026年6月17日
ProCook - Spalding からの回答
We're glad to hear our team's proactive approach led to a positive outcome for you. Thank you for sharing your excellent experience with us.
ProCook - Spalding からの回答
We're glad our staff made you feel welcome. We appreciate your feedback!
Helpful and friendly staff
Helpful and friendly staff. The knife set I was looking for had a very good discount so I was a very happy customer.
2026年6月18日
ProCook - Spalding からの回答
We're so happy our staff was helpful and friendly! We're delighted you found the knife set you wanted with a great discount. Thank you!
ProCook - Spalding からの回答
We appreciate your kind words.
Lovely friendly lady served us was…
Lovely friendly lady served us was helpful
Lots of items in the shop
2026年6月19日
ProCook - Spalding からの回答
We're so glad our team member was helpful and friendly. We appreciate your kind words.
ProCook - Spalding からの回答
We're so glad you enjoyed our store's display and found our staff helpful! Thank you.
Very nice staff that aren’t pushy and…
Very nice staff that aren’t pushy and excellent products!!!!
2026年6月13日
ProCook - Spalding からの回答
We're delighted you enjoyed our products and found our staff helpful!
Beautiful shop well layed out
Beautiful shop well layed out, very knowledgeable staff 😀 I'm very happy with the little mixer I brought. Will be shopping there again.
2026年6月11日
ProCook - Spalding からの回答
We appreciate your kind words about our team.
Great service as always from the staff…
Great service as always from the staff at Springfields outlet shop.
A huge choice of pans but we were guided by staff as i have an induction hob.
I chose the Professional Stainless Steel Sauteuse Pan. On purchasing I was given a care card and on first use I knew I'd made the right decision. Perfect size pan and cooked beautifully.
2026年6月10日
ProCook - Spalding からの回答
We're so pleased to hear about your positive experience at our outlet shop! It's wonderful that our team could guide you to the perfect Professional Stainless Steel Sauteuse Pan for your induction hob. We're glad you're enjoying it!
Nice ladies in the shop very helpful
Nice ladies in the shop very helpful. Products seem good quality.
2026年6月6日
Great products and lovely staff
Great products and lovely staff. Got to try the knives before purchase and purchased at a good price.
2026年6月4日
Very helpful and friendly staff finding…
Very helpful and friendly staff finding the exact product that I was looking for.
2026年6月6日
Helpful staff member who knew the…
Helpful staff member who knew the products to make choice easier
2026年6月6日
Very nice!🤗
2026年5月31日
We were greeted with "we have 30% off…
We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.
2026年6月1日
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