Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... もっと見る
所在地
所在地を変更Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... もっと見る
企業が回答しました
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running) The products are perfect for me and I am extremely pleased with them.
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, 英国
4.9
優良
863件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent in store service and quality…
Excellent in store service and quality items !! Took advice on which knives to purchase and we are very happy
2026年1月24日
ProCook - Spalding からの回答
We appreciate you sharing your experience. We're so glad to hear that you were happy with our in-store service and quality items and that our advice was helpful.
Good shopping experience …
The shop offered a range of saucepans suitable for my needs. The shop assistant was really helpful and advised of the current offers avaliable. She was able to advise on each of the different makes which enabled me to make an informed choice. Once I had selected and paid for a set she then asked if I wished to leave them in the store and collect them at the end of my shopping trip. The shop assistant was pleasant and polite, the shop was very clean and organised and the prices competitive, I would certainly recommend a visit there.
2026年1月29日
ProCook - Spalding からの回答
We appreciate your positive feedback! We're happy to hear that the shop assistant was helpful in advising you on the saucepans and current offers, enabling you to make an informed choice. We're glad you found our shop clean, organized, and competitively priced. Thank you for your recommendation!
Visited ProCook in Springfield’s…
Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. They took the time to answer all my questions properly and never made me feel rushed.
I left feeling really happy with both the service and the overall experience. You don’t find many places like this anymore where customer service genuinely matters. I’ll definitely be back — highly recommended.
2026年1月25日
ProCook - Spalding からの回答
We appreciate your positive feedback about your visit to our Spalding store. We're happy to hear that our team was friendly, helpful, and provided excellent service. It's great to know you felt valued, and we look forward to welcoming you back.
The staff were friendly and helpful and we would recommend this shop.
The staff were friendly and helpful and answered all our questions, this helped us to makeup our minds to purchase your product.
We have used it and we will probably go back and buy another one.
2026年1月27日
ProCook - Spalding からの回答
We're happy to hear that our team was friendly and helpful in answering your questions, which helped you decide to purchase our product! We appreciate your feedback and look forward to your return.
ProCook - Spalding からの回答
We appreciate your positive feedback regarding our excellent service and helpful advice; we are so happy you were pleased!
ProCook - Spalding からの回答
We appreciate your positive feedback; we are so happy you found our store lovely, and our staff very friendly and helpful!
Girls in shop are friendly and helpful…
Girls in shop are friendly and helpful with good knowledge of their stock which is good quality
2026年1月19日
ProCook - Spalding からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and knowledgeable, and our stock good quality.
Very helpful staff
2026年1月18日
As a customer you will always get to be…
As a customer you will always get to be served straight away
2026年1月17日
ProCook - Spalding からの回答
We're glad you were served promptly. We appreciate you taking the time to share your experience with us; it means a lot to us.
The young lady (Emily) that helped us…
The young lady (Emily) that helped us was a fantastic ambassador for the company and she was so very helpful and kind as we’re all the staff - we would thoroughly recommend shopping here and the sale was great with loads discounted - 5 star
2026年1月18日
Really helpful staff even though they…
Really helpful staff even though they were extremely busy.
2026年1月18日
Really great experience helpful and friendly customer…
Really helpful and friendly customer service.
Pro-Cook is a good place to shop, great products at reasonable prices.
2026年1月17日
We love going in to ProCook
We love going in to ProCook! The shop is laid out beautifully and the products are made extremely well. We are saving up to replace all of our plates with ProCooks gorgeous handmade ones.
2026年1月11日
ProCook - Spalding からの回答
We're delighted you enjoy visiting our shop and appreciate the quality of our products. We're happy you love our handmade plates and hope you can replace yours with them soon!
ProCook - Spalding からの回答
We appreciate your positive feedback on our brilliant product and excellent service; we are so happy you are pleased!
Fabulous staff
My friend and I were shopping and popped into ProCook. I have to admit my purchase was impulse (often the best), the staff were really friendly, cheerful and helpful to us both.
I have shopped at ProCook before and know their products are good quality but it’s always a great experience when the staff ‘match’ the products!
2026年1月15日
ProCook - Spalding からの回答
We're happy to hear that you and your friend had a great experience in our shop! It's wonderful to know that our staff's friendliness and helpfulness enhanced your shopping trip. We appreciate you recognizing the quality of our products.
Excellent customer service
The assistant was knowledgeable and very happy to assist with my purchase.
2026年1月14日
ProCook - Spalding からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was knowledgeable and happy to assist.
Lovely
Lovely, friendly, knowledgeable, helpful staff.product availability spot on
Can’t ask for more really
Thank you #Team ProCook spalding
2026年1月14日
ProCook - Spalding からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff lovely, friendly, knowledgeable, and helpful.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。