I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... もっと見る
企業が回答しました
所在地
所在地を変更Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
企業が回答しました
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... もっと見る
企業が回答しました
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, 英国
4.9
優良
672件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
ProCook - Talke からの回答
We appreciate your kind words about our helpful advice and friendly service.
New Knives
New Knives. Purchased a set of knives, a knife block and some utensil pots. I knew what I wanted so the transaction was quick, everything was packed well and the staff asked if I needed any assistance. The items are great quality.
2026年5月3日
ProCook - Talke からの回答
We're delighted to hear you're pleased with the quality of your new knives, block, and utensil pots. We appreciate your kind words about our staff and the quick transaction. Thank you for your positive feedback!
Casserole pan
We thought we wanted a new cast iron casserole pan but after the great advice from the sales assistant Debbie we chose a stainless steel one. She gave us the pros and cons of all the pans available which was very helpful.
2026年4月27日
The staff were amazing
The staff were amazing, the lady we dealt with knew her stuff and was very helpful
2026年4月19日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff amazing and helpful.
I had a great experience your member of…
I had a great experience your member of staff was excellent and nothing was to much trouble the items I bought were exactly what I wanted.
I’ve bought products from this range going back at least fifteen years and they are all still in the same condition as when they were bought.
2026年4月20日
ProCook - Talke からの回答
We're happy to hear that a team member provided excellent service and the items met your expectations. It's great to know the products you purchased years ago are still in great condition. We appreciate your positive feedback.
Staff v helpful, great products…
Staff v helpful in finding the baking products I wanted to make a lovely gift set for my daughter-in-law 😊
Great service & products, will definitely be back!
2026年4月16日
Lovely clean shop
Lovely clean shop. Love al tbe things I can buy.Easy to get around with my rolator. Lovely staff. Sucha pleasure being served by them..pleasant , kind and well mannered
2026年4月18日
Retail Assistant really helpful
2026年4月9日
The staff were extremely helpful and…
The staff were extremely helpful and suggested ideas for keeping products looking new
2026年4月11日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff were helpful in suggesting ideas.
Great experience at ProCook
I bought some new champagne glasses. I was very impressed with the layout and display in the shop. There was a great choice and all at competitive prices. Good quality products and great value for money.
The staff were very friendly approachable and courteous. It was a great experience
2026年4月4日
ProCook - Talke からの回答
We're happy you were impressed with our shop's layout and displays and found a great choice of champagne glasses at competitive prices. It's great to hear you found our staff friendly, approachable, and courteous. We appreciate your feedback.
The staff were very helpful has my wife…
The staff were very helpful has my wife is disabled and they helped were they could by moving items so she could see the stock you have aal the best to them
2026年4月7日
ProCook - Talke からの回答
We're happy to hear that our staff were able to assist your wife and make her visit easier. We appreciate you taking the time to share your positive experience and wish you all the best.
Staff member was very helpful and made…
Staff member was very helpful and made sure that I selected the correct size of knife block. She also brought the new product range to my attention and I shall be back in the near future to make additional purchases
2026年4月3日
ProCook - Talke からの回答
We're happy to hear that our staff member was helpful in selecting the correct knife block size. We appreciate that she brought the new product range to your attention, and we look forward to your return.
Lovely lady who served me
Lovely lady who served me, explained everything about my purchase. Very pleased.
2026年4月2日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with the service you received.
Great service,great staff,great range…
Great service,great staff,great range of quality products.Always use this store.
2026年3月31日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our great service, staff, and products.
Lovely staff nice shop atmosphere Well…
Lovely staff nice shop atmosphere Well laid out excellent products
2026年3月28日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our lovely staff and excellent products.
We know how amazing the product is but…
We know how amazing the product is but the manager at the store advised us & she gave us Brilliant advice & helped us save money.
2026年3月30日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received brilliant advice and saved money.
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member pleasant and helpful.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。