Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... もっと見る
所在地
所在地を変更Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... もっと見る
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, 英国
4.9
優良
677件のレビュー
顧客にレビューを依頼しています
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Lovely lady who served me
Lovely lady who served me, explained everything about my purchase. Very pleased.
2026年4月2日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with the service you received.
Great service,great staff,great range…
Great service,great staff,great range of quality products.Always use this store.
2026年3月31日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our great service, staff, and products.
Lovely staff nice shop atmosphere Well…
Lovely staff nice shop atmosphere Well laid out excellent products
2026年3月28日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our lovely staff and excellent products.
We know how amazing the product is but…
We know how amazing the product is but the manager at the store advised us & she gave us Brilliant advice & helped us save money.
2026年3月30日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received brilliant advice and saved money.
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member pleasant and helpful.
No high pressure sales just helpful and…
No high pressure sales just helpful and knowledgeable staff.
2026年3月25日
ProCook - Talke からの回答
We're glad you found our staff helpful and knowledgeable, and that you appreciated our sales approach. Thank you for your feedback.
ProCook - Talke からの回答
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
Just cooking utensils only,ignites the…
Just cooking utensils only,ignites the imagination
2026年3月25日
It's good
It's good, helpful service in Talke, always. Products are good and in most cases, prices are okay.
2026年3月25日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this review. We're so happy to hear that you find our service helpful and our products good.
Very helpful staff giving you many…
Very helpful staff giving you many choices ie different manufacturers that sell the same items So going from price to price giving low to high Brilliant Vert helpful be calling again First class service thank you
2026年3月21日
ProCook - Talke からの回答
We're happy to hear that our staff were helpful in providing you with many choices from different manufacturers, allowing you to compare prices. It's great to know you received first-class service!
ProCook - Talke からの回答
We appreciate you letting us know our assistant was very helpful, and we're so happy you are pleased with your purchase.
More of the same please
I walked in not knowing if they even had the product i wanted, to be met by a warm smile and someone not overpowering, just helpful.
I was shown the item i wanted and allowed to chose for myself, without being told i needed the expensive ones. Thank you very much
2026年3月23日
ProCook - Talke からの回答
We're happy to hear you were greeted warmly and received helpful, non-overbearing assistance. We're glad you were able to choose the product you wanted without pressure. Thank you!
Great to deal with instore and online
2026年3月14日
ProCook - Talke からの回答
We are so glad that you had a wonderful experience with us both in-store and online. Thank you for your positive feedback!
Only bought 4 mugs but sales assistant…
Only bought 4 mugs but sales assistant was very pleasant. Will go back there when needing other kitchen items.
2026年3月18日
ProCook - Talke からの回答
We're happy to hear that you found our sales assistant pleasant and that you plan to return for other kitchen items. Thank you for your positive feedback!
Good product quality and in store good…
Good product quality and in store good customer service
2026年3月16日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product quality and customer service.
Very helpful staff
The staff ask politely if you need any help, but don't mither you when just browsing. When we needed some information the lady was very knowledgeable and again was not pushy. I have purchased from Procook previously with a knife set over several visits and shall be doing the same again with pans.
2026年3月15日
Great service and help in the shop
Great service and help in the shop, is always an absolute must in a shop dealing with cooking equipment.
Also a good after service is required for people who have any problems after sales.
2026年3月14日
ProCook - Talke からの回答
We're happy to hear you received great service and help in our shop. We appreciate that good after-sales service is required for people who have problems.
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