Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... もっと見る
所在地
所在地を変更Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... もっと見る
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, 英国
4.9
優良
677件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady in the shop(afinity) was very…
The lady in the shop(afinity) was very knowledgeable and gave us good information
2026年3月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Talke からの回答
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
ProCook - Talke からの回答
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
ProCook - Talke からの回答
We appreciate you letting us know the lady was helpful; it means a lot to our team that you had a great experience.
ProCook - Talke からの回答
We're glad you had a great experience with our customer service. Thank you for your feedback!
Your store manager spent a lot of time…
Your store manager spent a lot of time with me advising and helping me choose my purchase.
I'm very pleased to have a ProCook store nearby and value your company's ethics.
2026年2月27日
ProCook - Talke からの回答
We're happy to hear that our store manager assisted you with your purchase! It's great you value our company's ethics and having a store nearby. Thank you for the positive feedback.
Great range of culinary products
Great range of culinary products. Staff friendly and not pushy.
2026年2月23日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products and staff.
ProCook - Talke からの回答
We appreciate your feedback and apologize for the delay in addressing your review. We value your time and insights.
ProCook - Talke からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The ladies in the shop were very…
The ladies in the shop were very helpful finding everything that I needed
2026年2月12日
ProCook - Talke からの回答
We appreciate you sharing! We're so happy to hear that the ladies in our shop were helpful in finding everything you needed.
Staff very knowledgeable and friendly
Staff very knowledgeable and friendly, nothing was too much trouble.
2026年2月14日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was knowledgeable and friendly to you.
Great place for all things cookery
Knowledgeable and friendly staff, found exactly what we wanted.
2026年2月15日
ProCook - Talke からの回答
We appreciate you taking the time to leave us this great review! We're so happy our staff helped you find what you wanted.
ProCook - Talke からの回答
We appreciate your positive feedback; we are so happy you found our staff pleasant and helpful in the store!
Lovely shop to browse around
Lovely shop to browse around. I got what i was looking for. The assistant was very pleasent.and very helpful. Certainly a shop.i would visit again.
2026年2月13日
ProCook - Talke からの回答
We're so glad you enjoyed browsing in our shop and found what you were looking for. We appreciate your kind words about our assistant's helpfulness, and we look forward to your next visit!
I saw these knives online and had…
I saw these knives online and had decided to buy them. But I made a point of going to the ProCook shop to buy them from a real shop. I tried the knives in the shop and changed my choice and bought others from a different ProCook range, so I'm glad I went! The assistant was excellent and helpful, so glad the shop is there in North Staffs! Also, when I got home I cut myself straight away like an idiot just looking at the knives, they're the sharpest I've ever owned in my life! Brilliant!
2026年2月9日
Great staff
Very pleasant staff who were helpful and were able to advise on the best product for us.
2026年2月7日
Very helpful staff
2026年2月10日
ProCook - Talke からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Talke からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The friendliness of the staff and their…
The friendliness of the staff and their knowledge of the product that we were buying. Their advice was very welcomed and professional.
2026年2月5日
EXCELLENT STORE
Pleasant staff members.
Excellent product knowledge
Plenty of product options
Very clean store
2026年2月7日
ProCook - Talke からの回答
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our staff pleasant and the store very clean, with excellent product knowledge and options.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。